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Reviews of Hotel Bansko SPA & Holidays - Free Parking 4 stars

29 Yavor Str., 2770 Bansko, Bulgaria

#68 of 77 hotels in Bansko

Guests' Choice

Review score

Based on 758 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.7

  • Location

    7.8

  • Facilities

    7.5

  • Staff

    8.1

  • Value for money

    7.9

  • Free WiFi

    7.0

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Showing 1 – 25

  • Reviewed: 24 June 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room (2 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    Need a bit of refurbishment.

    The location was good

    Stayed in June 2024

  • Reviewed: 18 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room (2 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    Helpful staff, clean and cosy rooms, nice Spa.

    Stayed in June 2024

  • Reviewed: 17 June 2024

    8.0
    Fantastic value for the price and good food
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Dining room staff weren’t helpful….sometimes pretty useless.

    Value for money. Anyone who complains about the decor, or the lift, or the pool,….booked this hotel because it was the cheapest with the facilities available. If they paid more, I’m sure they could have got a nice boutique hotel…but they didn’t. Breakfast was an unbelievable massive spread. Evening food was just as good as in town, but 1/3 cheaper. Give it a go.

    Stayed in June 2024

  • Reviewed: 17 June 2024

    8.0
    Good value for money, if you don’t have big expectations, it is good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room (2 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    There weren’t chairs on the balcony. Don’t understand why. There is only one elevator. It was busy, even outside winter season. Can imagine how it is in the winter. Spa was okay, but for a 4 star hotel expected more. What really bothered me, there was water machine in the spa, as it should. But when the water tank was empty, nobody changed it for 2 days, even though i’ve asked. Restaurant was okay. Just eat something regular. For example, don’t order Ceaser salad 😀

    The room was spacious, clean. It had good balcony and the bathroom was clean.

    Stayed in May 2024

  • Reviewed: 12 June 2024

    6.0
    Great value for money, but slighly dated. Non-smokers might be bothered.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room (2 Adults)
    • Stayed 1 night
    • Submitted via mobile

    People smoking at the garden part of the restaurant, we had to switch tables twice, as they are close to each other and the smoke was bothersome. Slightly dated rooms in need of renovation, but overall good.

    Great value for money, good rooms with a bath tub for a nice quiet relaxing after the trip. Good breakfast.

    Stayed in June 2024

  • Reviewed: 11 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Not cleaning the rooms every day. towels are not changed in the bathroom

    Good spa center. Very good breakfast

    Stayed in June 2024

  • Reviewed: 7 June 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    great value large rooms

    Stayed in June 2024

  • Reviewed: 3 June 2024

    8.0
    Mnogu dobro,pristap na personalot korekten !!!
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room (2 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    Vecerata malku po bogata,po raznovidna...

    Dobar,bogat,raznoviden!!!

    Stayed in June 2024

  • Reviewed: 2 June 2024

    6.0
    It was ok
    • Leisure trip
    • Solo traveller
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The restaurant was awful I was the only one there and it took 30 minutes to get the food The staff was very rude and not nice in general And when they saw I’m willing to spend money they changed their attitude

    Clean, empty, cheap food

    Stayed in May 2024

  • Reviewed: 30 May 2024

    8.0
    A very lovely and relaxing rest from the busy everyday life. Really enjoyable stay at the hotel.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room (2 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    The restaurant was a bit small to accommodate everyone for breakfast and the pool area was a bit on the small side as well. Balconies don't have any separation between them.

    Clean and tidy rooms, in a easy to get location not too far away from the town centre. The surrounding were quiet, perfect for a nice rest. The breakfast that was included was really tasty and various. Spa area was nice, the pool was warm.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    9.0
    Nice little hotel with amazing mountain views
    • Leisure trip
    • Group
    • Budget Double Room
    • Stayed 1 night

    It's a nice hotel with amazing views towards the mountains. There are hiking trails a short drive away and plenty of great places to eat. The staff is friendly and always available. We especially liked the homemade cakes during dinner.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    8.0
    A great escape in the mountain.
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night

    - I expected that the swimming pool would be bigger. - Some of the amenities looked a bit worn.

    - Loved the location and the view - The staff was very friendly and welcoming. - Liked the mineral water and the spa. - Breakfast was nice. Value for money was great! Thank you!

    Stayed in May 2024

  • Reviewed: 2 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room (2 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    The pool is a bit cold. Far from the center.

    Nice hotel. Comfy room. Good breakfest.

    Stayed in April 2024

  • Reviewed: 19 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Studio (2 Adults + 1 Child)
    • Stayed 2 nights

    The Sauna was under 40C fresh.

    Breakfast was moderate but OK.

    Stayed in March 2024

  • Reviewed: 6 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room (2 adults + 1 child)
    • Stayed 2 nights
    • Submitted via mobile

    Room and pool condition

    Lobby and staff

    Stayed in March 2024

  • Reviewed: 2 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room (2 adults + 1 child)
    • Stayed 4 nights

    in 4 days towels didn't been changed. no room cleanings.

    the pool is big, with warm water. nice bar atmosphere

    Stayed in March 2024

  • Reviewed: 27 February 2024

    8.0
    Nice hotel with a good location.
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    There were some parts that were not cleaned properly.

    The hotel has great location and base and friendly staff!

    Stayed in December 2023

  • Reviewed: 24 February 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room (2 adults + 1 child)
    • Stayed 4 nights
    • Submitted via mobile

    Food - very low variety and not tasty Swimming pool - water was too hot

    Free parking

    Stayed in February 2024

  • Reviewed: 24 February 2024

    8.0
    A very good option to spend your holidays
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room (2 adults + 1 child)
    • Stayed 1 night
    • Submitted via mobile

    Hard to say. Since it is a very cheap 4 star hotel it’s hard to write something as being wrong.

    Very good price over value

    Stayed in February 2024

  • Reviewed: 21 February 2024

    8.0
    Vfm
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room (2 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast coffee

    Big and clean rooms. Nice spa area and lobby. Decent breakfast.

    Stayed in February 2024

  • Reviewed: 4 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room (2 Adults)
    • Stayed 3 nights

    WI-FI IN THE ROOM WAS TRAGIC. AT LOBBY BAR WAS 100 MBPs BUT IN THE ROOM WAS 0,170 MBPs. I TOLD THAT TO THE DESK OFFICER,BUT NOTHING WAS CHANGED

    FOOD WAS VERY GOOD.(BREAKFAST AND DINER ALSO)

    Stayed in February 2024

  • Reviewed: 3 February 2024

    6.0
    No again in this hotel
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 3 nights
    • Submitted via mobile

    unprofessional staff, the bathroom was never cleaned and the room tidied up, towels and bathrobes for the SPA were never changed I was just ignored because I spoke in English and maybe they didn't understand

    Free parking nice location cheap drinks

    Stayed in January 2024

  • Reviewed: 3 February 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Studio (2 Adults + 2 Children)
    • Stayed 5 nights
    • Submitted via mobile

    The hotel needs serious refurbishment, the heater was not working at all, we used the air conditioning for heating the room, the staff also brought us an electric heater The curtain in the bathroom was about to fall, the sinking from the bathtube was not working properly, the hairdryer also did not work; everything in the pool area needs refurbishment; Only one wardrobe for a familiy of 2 adults and 2 kids, the towels also need replacement; The food was acceptable, but not tasty, lack of variety However we appreciated the staff''s willingness to help and solve most of the issues we found.

    Good location, large room, friendly staff, sauna, pool and jacuzzi with warm water

    Stayed in January 2024

  • Reviewed: 2 February 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room (2 adults + 1 child)
    • Stayed 7 nights
    • Submitted via mobile

    Good location for skiing. Hotel bar man was very friendly and helpful. 😊

    Stayed in January 2024

Showing 1 – 25

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