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Reviews of Avenue Hotel Deluxe 4 stars

6 Transportna street, 8000 Burgas City, Bulgaria

#23 of 45 hotels in Burgas City

Guests' Choice

Review score

Based on 748 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    8.2

  • Facilities

    8.3

  • Staff

    8.5

  • Value for money

    8.4

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 30 October 2024

    9.0
    Superb
    • Business trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    outside parking is overcrowded, some junky workers all time making noise, the price is little higher for cathegory and location

    inside all is good - large rooms, clean, all u need is there, quiet enough, perfect and friendly personell, just sometimes at night u cant open the window couse it smells hard on gasoline cose there is two gas stations near

    Stayed in October 2024

  • Reviewed: 26 October 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Deluxe Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Good location not far from airport, easy access to city centre by 15 bus

    Stayed in October 2024

  • Reviewed: 20 October 2024

    9.0
    Nice staff and a fair quality price option
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Not good ventilation in the breakfast place

    Very nice staff! The breakfast time was quite busy, but it was fine.

    Stayed in September 2024

  • Reviewed: 8 October 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Coffee at the breakfast is only instant type, espresso at additional price,. SPA is not working.

    Free parking, breakfast.

    Stayed in October 2024

  • Reviewed: 3 October 2024

    8.0
    Good apart from the hassle at breakfast
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    What I did not like was being questioned about our eligibility to have a free breakfast by the waitress. The hotel was sharing the breakfast facilities with the hotel opposite, and the guests there had to explain to the waitress their room number etc. This was very embarrassing when we just wanted to sit down and eat our breakfast.

    The breakfast was jolly good food wise with plenty to choose from. No complaints about the food.

    Stayed in September 2024

  • Reviewed: 30 September 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Price is ok, but the receptionist was talking at the phone with some friend or family when we arrived, and she did not rushed to finish her conversation; we had to wait. Also the bathroom products were poor for a 4 stars hotel

    Stayed in September 2024

  • Reviewed: 16 September 2024

    8.0
    For a 4* hotel I expected more
    • Leisure trip
    • Family with young children
    • Deluxe Apartment
    • Stayed 1 night
    • Submitted via mobile

    I didn’t like that the room wasn’t so clean as I expected( i found few dead bugs near the coffee machine). The restaurant is opened until 10:30 p.m and we arrived around 10 p.m. so first it has been said that is closed but in the end we could order something to eat in the room because was a wedding in the restaurant. In the morning when we wanted to have breakfast I had to ask to the lady to check with the reception our booking because she said that we don’t have breakfast included.

    I booked deluxe apartment so I liked the spacious room, clean towels and that we had complimentary water.

    Stayed in September 2024

  • Reviewed: 4 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The variety and, most importantly, quality of breakfast options could do with a massive improvement.

    Stayed in September 2024

  • Reviewed: 21 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 7 nights
    • Submitted via mobile

    Didn't like the breakfast at all .not much to choose from .scrambled eggs cold.

    Very clean. Loved the bed.

    Stayed in August 2024

  • Reviewed: 18 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Apartment
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Room was very big and clean. Location is great, staffs were great and helpful. Will definitely recommend and stay here again whenever I find myself in the city.

    Stayed in August 2024

  • Reviewed: 14 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    We asked for more instant cafe for the room but were told that it was only for free for the first day. This is the first time that I have experienced something like this. I mean, we are speaking about instant coffee! Come on! The rooms are quite soundproof but nontheless every night we heard people party in other room or even outside on other balconies…

    Principally it was OK and we appreciated the baby bed! The triple room has a lot of space.

    Stayed in August 2024

  • Reviewed: 14 August 2024

    9.0
    Superb
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    It was far away from the beach.

    The staff were so nice! It was always clean and the food - aways delicious! Good for family or work trips. I highly recommend!

    Stayed in August 2024

  • Reviewed: 14 August 2024

    9.0
    Great accommodation and budget friendly, good restaurant.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 6 nights
    • Submitted via mobile

    Easy to get to, clean and well serviced

    Stayed in August 2024

  • Reviewed: 12 August 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Deluxe Triple Room
    • Stayed 5 nights
    • Submitted via mobile

    There was mould in the bathroom

    The room was spacious, and so was the bathroom, there was plenty of parking space nearby, the cafe offered good breakfast options and coffee.

    Stayed in August 2024

  • Reviewed: 9 August 2024

    7.0
    Overall our expectations were 8, but reality 7 (for my grandma reality was 3).
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 9 nights

    What we really did not like are: curtains (since they are really dirty, in some brown spots(???) for some reason), and also we did not like the shower cabin, since it is half open, and you can not close it, because of that the bathroom is 'flooding'. My grandma was in a different room and she saw cockroaches, the door to the balcony was broken, toilet did not work, and shower as well. She went to the receptionist to talk, and the door to the balcony still did not work :/ and a shower worked really bad, so she was very disappointed. Also, we were given a towel that has loooots of holes :/ Also, walls were dirty (in some places). P.S. photos of my grandma's room I do not have since she told me about the situation very late.

    I really liked the staff. They are kind and easy to communicate, since everyone speaks English. Also, location is pretty good, not far away from the sea (it takes you 15 minutes, if you go by bus, to reach the sea and city center). Also, the room has a very strong isolation and noises outside are not heard at all. The view from the balcony is beautiful and it can be seen the way airplanes take off and land. Also, the room is cozy, conditioner works good, there is the table, chair, a really comfortable bed, and I liked lightning in the room.

    Stayed in July 2024

  • Reviewed: 8 August 2024

    9.0
    Really good!!!
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing really! I traveled for business &with a car & it was an excellent choice!!! Maybe for 4* someone would expect a coffee machine in the room, but there is a cafe in ground floor. Also, there are dark curtains but they don't lock on the side of the wall.

    The hotel is located in the entrance of the city when you come from Sofia.It is outside the centre but it's easy to get around by car& parking is very comfortable. The rooms are spacious enough, clean & renovated equipped with boiler/tea& slippers. I would definitely stay again!

    Stayed in August 2024

  • Reviewed: 3 August 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    The staff every morning had cigarettes on a balcony next to our room and was impossible to keep a window open because of the smell. They were laughing and talking so loud that even with the window closes would still wake you up or disturbing you. I had to ask for garbage bags, coffee and tea because they never refilled it.

    Stayed in June 2024

  • Reviewed: 28 July 2024

    8.0
    Nice
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Location was busy and far from sea

    I would have enjoyed a pool and spa

    Stayed in July 2024

  • Reviewed: 21 July 2024

    8.0
    Good place to stay for the night before morning flight. 15 minute driving to airport.
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night

    Everything as expected.

    Good place to stay for the night before flight.

    Stayed in July 2024

  • Reviewed: 17 July 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Pillows and linens could be more cleaner.

    Staff was friendly and warm welcome.

    Stayed in July 2024

  • Reviewed: 16 July 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Comfortable hotel, very nice staff, good location, parking, wifi, clean, good breakfast

    Stayed in July 2024

  • Reviewed: 13 July 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 7 nights
    • Submitted via mobile

    The restaurant was not open throughout my whole stay - 1 week - too early in the season, I assume.

    The room was nice and tidy

    Stayed in April 2024

  • Reviewed: 12 July 2024

    8.0
    convenient
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    i did not like the breakfast - cheese & juice was not good quality, and the fact that the breakfast is served in the basement is very depressing

    the bed is super comfortable, location is good and easy to find parking. room is very spacious and quiet

    Stayed in July 2024

  • Reviewed: 8 July 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 1 night

    location was perfect and hotel crew was okey

    Stayed in July 2024

Showing 1 – 25

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