There were some issues with the bathroom. The building looks kind of old and spooky.

The room was quite big, with sofa and a desk. The staff was helpful and nice. Location is good if you are looking to get away from the busy of the city.

Stayed in October 2024

Excellent

Stayed in October 2024

Breakfast could be improved.

Very friendly staff, clean, spacious room, comfortable bed, free parking.

Stayed in September 2024

I didn't like the music at the pool. Maybe some chilout music would be better. Some luxury hotel music.

Friendly stuff, wonderful spacious rooms. I did enjoyed the nice pool with my family. The hotel is in a very nice quiet area, no hustle bustle, very relaxing. Bed is also very comfortable.

Stayed in August 2024

Clean and large room, comfortable beds, large balcony, free parking. Kind and helpful staff. Very good breakfast in the restaurant upstairs with a great view towards the city! Good location in a green and quiet area. We would come back with pleasure!

Stayed in September 2024

Beds were not so comfortable and after other reviews breakfast was a bit disappointing and limited. Pool water was surprisingly cool given the time of the year.

Very clean and with very nice staff .

Stayed in August 2024

One of the bathroom was old and not practical.

Large comfortable room

Stayed in July 2024

- The clearness of the room is questionable. - Breakfast is not tasty

- Personnel is nice and friendly - The pool is a really great bonus and increases the score of the hotel.

Stayed in August 2024

- I didn't find any flaws.

1) Cozy, very comfortable place, a little outside the city from Sofia; 2) Everything you need is in the room: air conditioning, small refrigerator, shouwer accessories, hair dryer; 3) there is also a restaurant, breakfast is offered to guests, there is a private pool on site, and a trampoline for children; 4) the staff were very polite and helpful; 5) 100% recommend to anyone looking for a relaxing holiday!

Stayed in July 2024

Great location, beautiful views, good food, friendly staff, very comfortable

Stayed in June 2024

Unfortunately the pool was closed , we booked the hotel because it featured a pool and nice seating area to find it closes out of season, not the Hotels fault but this wasn’t mentioned on booking.com

Great location just a cab ride from the city , but right at the bottom of the mountain for great walking and waterfalls. Plenty of local restaurants inlcludy the hotels own .

Stayed in May 2024

The breakfast has a menu and your options are limited. You can order more than one option however most guests do not know that and are limited to just one dish

The location is ideal as it is located in a nice quiet area not far from city center though you will need a car or taxi. The stuff is very friendly and will help you with anything you want, for me that is very important and i give them a 10/10 for their service.

Stayed in May 2024

Nothing.

The place is absolutely spotless and we enjoyed fresh gorgeous flowers in the dining room. We had a superb dinner made obviously by a first grade chef. The price for this culinary feast was modest to say the least.

Stayed in May 2024

Beautiful comfortable room and great hot shower. Lovely restaurant with fantastic view and friendly accommodating staff

Stayed in May 2024

The hotel is very good and the parking is safe. The restaurant is open until 11 pm in the evening and the food is great. The wi-fi is very good. Excellent hotel for travelling with kids.

Stayed in April 2024

Good breakfast. Friendly staff. Especially the lady at breakfast.

Stayed in April 2024

Noisy ventilator in tha bathroom from a room next door. But they have shut it down eventually, so all good :)

Fantastic staff, great restaurant, nice views and comfortable room. They have EV charger on site and convenient parking

Stayed in April 2024

the only minus is the smell of cigarettes in the room, apparently the previous guests smoked in the room

excellent location, charming views of the mountain and the city! Friendly staff who will fulfill your requests! delicious cuisine!

Stayed in February 2024

From the immaculate cleanliness of the rooms to the delightful a la carte breakfast options, every aspect of my experience was top-notch. The opportunity to take leisurely walks in the extraordinarily fresh air surrounding the hotel was truly rejuvenating. One of the standout features of this hotel is its incredibly friendly and attentive staff. From the moment I arrived, they made me feel welcome and went above and beyond to ensure my stay was comfortable and enjoyable. Their genuine willingness to assist with any requests or questions truly enhanced my overall experience. In conclusion, if you are looking for a hotel that not only values cleanliness and offers excellent dining choices but also provides a peaceful setting for outdoor walks and is staffed with incredibly warm and helpful individuals, then this hotel is the perfect choice for your next getaway.

Stayed in February 2024

Though I have stayed here many times, this stay the room allotted to me was not very clean or the carpet needed a shampoo. Also compared to other rooms this room had very small washroom

The property has cosy feeling, rooms are nice, the best part is the roof top restaurant, their breakfast is good and staff is very welcoming. Since this property is located close to mountains, getting cab to city becomes difficult sometimes

Stayed in December 2023

- the breakfast is small and model of ordering should be change indeed - people are smoking electron cigarettes in the breakfast hall

- location is good but for people with car only - staff is very polity - good room

Stayed in December 2023

Room Upgrade. Resturant, Friendly staff. Clean. Quite. View over city. Water given to us for our journey back.

Stayed in December 2023

Far out of the city is not a big issue, but due to a stupid policy from the excursion company I had to get into the city centre for 9am and missed my trip to Plovdiv. The hotel were not helpful about excursions, but ridiculous that I had to go 15km to get a bus, when the Plovdiv highway was about 3km from the hotel. Crazy

Very nice building, friendly staff, nice room, including rare treat of a big bathtub.

Stayed in November 2023

Amazing view/location, friendly staff, excellent value for the price.

Stayed in November 2023