254 Saedinenie Str., Kamenitza, 4600 Velingrad, Bulgaria
#24 of 35 hotels in Velingrad
Guests' ChoiceBased on 38 hotel reviews
8.2Cleanliness
8.6
Comfort
8.5
Location
8.8
Facilities
8.2
Staff
8.4
Value for money
8.0
Free WiFi
8.2
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Showing 1 – 25
Reviewed: 30 July 2022
Ivan
BulgariaNot much open space.
Location, staff.
Stayed in July 2022
Reviewed: 18 July 2022
Erkan
BulgariaCoffee for breakfast was horrible.
Good value for money
Stayed in July 2022
Reviewed: 8 May 2022
Milen
BulgariaSmall room
Convenient and fair. Nothing wow, but good value for money
Stayed in May 2022
Reviewed: 29 November 2021
Наско
BulgariaThe hotel is at a nice walking distance from the station (both bus and railway). The rooms are adequate with comfortable beds. Breakfast is nothing to write home about but it gets the job done. The spa is quite nice and the pool is pleasant.
Stayed in November 2021
Reviewed: 2 October 2023
Kremena
United KingdomThey didn’t clean our apartment for 4 days, the toaster in the restaurant for breakfast was broken, the sauna was cold all the time and the steam bath last day was cold too.
The hotel was good at all, new building.
Stayed in October 2023
Reviewed: 29 August 2022
Iva
BulgariaThe breakfast was poor, with no local items, the spa was small and very overcrowded
The room was spacious.
Stayed in August 2022
Reviewed: 29 August 2022
Deyan
BulgariaWhere to begin with.. -when reservation was made I was asked to pay half of the amount in advance via bank account, which was uncomfortable and time consuming. If they want it in advance it could be just taken out from my card. -Hotel is supposed to be 4 stars but lack parking so we had to park on the street behind, which was also not nice. -Most disappointing was the breakfast. Again for 4* hotel the choice was super small and not even tasty. The scrambled eggs looked like vomit (I regret I forgot to take a picture, I’ve never seen such ones before). We didn’t even bother to go for breakfast for the rest of the stay. -Pillow was super high and uncomfortable, the shower was leaking from the connection part between the head and rubber, so not complete pressure. -We couldn’t get a massage as the massage therapist is working with other hotels and it is not present there all the time. 4* Spa hotel without own massage therapist… -Had to check out earlier (7:30am) and the person on reception was security guy, so he couldn’t issue an invoice for my stay - again annoying. it was not communicated beforehand and when checking-in they told me to get the invoice later. -Minibar was almost empty - coke, fanta, water. Not enough for 4* hotels. -In total really not worth value for money (250€/3 nights). The hotel is totally not for 4*, not sure how they managed to get those stars.
Almost nothing, mostly disappointing
Stayed in August 2022
Reviewed: 8 August 2022
Krasimir
BulgariaThe child crying in the room next door.
Great staff, very helpful and polite.
Stayed in August 2022
Reviewed: 7 July 2022
Иво
BulgariaThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 14 March 2022
Emil
BulgariaWe had to leave a day early due to an issue with some remarkably loud noises from the room above. After pointing out the issue several times, we ended up talking to the manager, who hadn't done anything about it (since our first complaint 2 days before that), then was extremely impolite and didn't offer us any way to reimburse us. What's more, he charged us the full amount of money for the stay, claiming "there is no way to return any money". The hotel was very noisy in general - vacuuming early in the morning, room landline telephones ringing, all of which could be heard inside the room loud enough to wake you up. The included breakfast in the restaurant didn't have big diversity.
The SPA area was okay.
Stayed in March 2022
Reviewed: 21 February 2022
Teodora
BulgariaWhen we entered the room, it smelled of cigarettes, it had been smoked a while ago. The bathroom was dirty, and not once did the housekeeping come by to clean the room, change the towels, and throw out the trash. * The food was a big disappointment - the breakfast consisted of exactly three dishes, the same was with the dinner. There was no variety, the food was over for the first hour and then there was no fresh food or drink at all. I won’t comment the quality of the food * The hotel doesn’t deserve 4* at all and it’s not acceptable. Definitely we won’t visit the hotel next time and won’t recommend it to anybody.
location
Stayed in February 2022
Reviewed: 1 April 2024
Kristina
BulgariaThere are no comments available for this review
Stayed in March 2024
Reviewed: 22 November 2023
Reneta
BulgariaThere are no comments available for this review
Stayed in October 2023
Reviewed: 7 May 2023
Mariya
United KingdomThere are no comments available for this review
Stayed in May 2023
Reviewed: 5 March 2023
Kristina
BulgariaThere are no comments available for this review
Stayed in March 2023
Reviewed: 23 February 2023
Petar
BulgariaThere are no comments available for this review
Stayed in January 2023
Reviewed: 1 September 2022
Kalin
BulgariaThere are no comments available for this review
Stayed in August 2022
Reviewed: 17 May 2022
Lozendor
BulgariaThere are no comments available for this review
Stayed in May 2022
Reviewed: 22 April 2022
Angel
BulgariaThere are no comments available for this review
Stayed in April 2022
Reviewed: 20 March 2022
Atanas
BulgariaThere are no comments available for this review
Stayed in February 2022
Reviewed: 28 February 2022
Ivelina
BulgariaThere are no comments available for this review
Stayed in February 2022
Reviewed: 10 February 2022
Petrov
BulgariaThere are no comments available for this review
Stayed in February 2022
Reviewed: 24 December 2021
Petar
United KingdomThere are no comments available for this review
Stayed in December 2021
Reviewed: 4 August 2023
Tsvetelina
BulgariaThere are no comments available for this review
Stayed in July 2023
Showing 1 – 25
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