5, 67 Str. , 9000 St. St. Constantine and Helena, Bulgaria
#15 of 86 hotels in St. St. Constantine and Helena
Guests' ChoiceBased on 45 hotel reviews
9.0Cleanliness
9.1
Comfort
9.0
Location
9.4
Facilities
8.9
Staff
9.0
Value for money
8.9
Free WiFi
7.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 16 June 2024
Galina
United StatesWifi is not very strong
Excellent location, clean, convenient
Stayed in June 2024
Reviewed: 24 September 2023
Sherri
United StatesWe were VERY late getting there and the security guard was right there and so helpful to get us the keys, as they promised in the check in instructions. The apartment was very spacious and clean. One bedroom was a queen and the other had twins. (There were also pull out sofas we didn't use) Great pool area. View of the Black Sea from one bedroom! Only a 5 minute walk to the beach, grocery, great restaurants and locals markets.
Stayed in September 2023
Reviewed: 10 September 2023
Lidiya
United KingdomToo expensive the restaurant food
Nice and comfortable, good price and location.
Stayed in September 2023
Reviewed: 6 September 2023
Richard
United KingdomWi-fi on and off all the time. A smiling face on arrival would be nice!
Location, swimming pool.
Stayed in September 2023
Reviewed: 13 August 2023
Ionut
RomaniaGood location area with all you need, from restaurants and promenade to bus station and markets and 5 min walk to the beach side. Good sized apartment with fully echippeed chichen, big pool outside, children pool and play ground, this is true value for money!
Stayed in August 2023
Reviewed: 2 August 2023
Paunov
KazakhstanTowels were not changed everyday.
Everything from the pool to the layout of the apartment.
Stayed in August 2023
Reviewed: 20 July 2023
Zuzana
SlovakiaPerfect location, nice pool, comfortable apartment fully equiped. Nice and helpful property manager Wilma. Warm welcome, taxi transfer from/ to the Airport arranged-worry free holiday :-) recommend!
Stayed in July 2023
Reviewed: 1 July 2023
Gergana
BulgariaThe wooden furniture and doors were a little worn out. It is normal - all the moisture etc, but it was fine
The huge apartment with everything you need there. The staff was perfect. The food in the restaurant (part of the other hotel) was nice and exceptional for the value!
Stayed in June 2023
Reviewed: 24 June 2023
Mrvalerii
BelarusThe place is great.
Stayed in June 2023
Reviewed: 11 October 2022
Michal
IsraelIt’s not a new place, the rooms needs a little renovation
The apartment is huge and has everything you need for a family vacation! A walking distance from the butterfly museum and a Lidl supermarket
Stayed in October 2022
Reviewed: 8 October 2022
Correo
Romania-
Perfect position Free parking Great pool Market nearby Good restaurant
Stayed in August 2022
Reviewed: 11 July 2022
Александра
BulgariaGreat location. Exceptionally clean. I loved the big pines in the garden and birds singing all day...
Stayed in July 2022
Reviewed: 26 September 2021
Oana_f
RomaniaN/A
Very comfortable, spacious and close to the beach. Nice surroundings. The apartment has everything you need for your home away from home. The pool is large enough and has a kid area.
Stayed in August 2021
Reviewed: 6 September 2021
Константин
BulgariaVery nice, complex with perfect location.
Stayed in September 2021
Reviewed: 3 September 2021
Kamen
United Statesfood in the restaurante needs major improovement.
Stayed in September 2021
Reviewed: 29 August 2021
Julia
GermanyOne evening there was a party at the pool which was a bit loud. Otherwise was very calm overall.
The pool is great for kids, staff very friendly. Short distance to the beach. The apartment was spacious and extremely well equipped- the kitchen had everything we needed. All our extra requests were considered- we were very happy.
Stayed in July 2021
Reviewed: 28 August 2021
Sonya
BulgariaEverything was perfect!
Stayed in August 2021
Reviewed: 14 September 2023
Konstantin
BulgariaFalsely advertised parking and unmotivated staff. The property was advertised as "free parking included on site" and when we arrived there was no parking available on site, even paid. You can leave you car in a very limited space outside the hotel, which was not designed for a parking. If all these spaces are taken you need to park very far away at the municipal parking, which is an issue if you have small children. Staff was tired at the end of the season and behaved passive-aggressive. Didn't want to address the falsely advertised parking. Also, the fridge broke down and the staff were extremely annoyed by the need to fix this fast.
Great location - quiet, but relatively close to the beach. Overall - nice facilities with everything you need for the apartment to be self-contained. Great for families!
Stayed in September 2023
Reviewed: 20 July 2023
Nicholas
United Arab Emiratesnot maintained properly, dirty
great location
Stayed in July 2023
Reviewed: 7 September 2022
Gergana
Germanythe hotel aske my 73 years old father to pay 30lv for a towel which they claimed was ruined
Nice Hotel, godd location near harbor
Stayed in September 2022
Reviewed: 11 October 2022
Anonymous
Romaniait was great
the view
Stayed in October 2022
Reviewed: 11 September 2021
Anonymous
AustriaI liked that the apartment was spacious and it had everything equipped for our stay. The complex was lovely and romantic and staff were very kind.
Stayed in September 2021
Reviewed: 16 October 2023
Alina
RomaniaThere are no comments available for this review
Stayed in September 2023
Reviewed: 6 August 2023
Galina
GermanyThere are no comments available for this review
Stayed in August 2023
Showing 1 – 25
Rome, Italy
Legian, Indonesia
Korsør, Denmark
Hilversum, Netherlands
Fufeng, China
Avsallar, Turkey
Beauvezer, France
Massa Lubrense, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content