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  5. Reviews of Van der Valk Hotel Brussels Airport

Reviews of Van der Valk Hotel Brussels Airport 4 stars

Culliganlaan 4b, 1831 Diegem, Belgium

Review score

Based on 406 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    8.1

  • Facilities

    7.9

  • Staff

    8.2

  • Value for money

    7.3

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 12 September 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Superbox Room
    • Stayed 1 night
    • Submitted via mobile

    Amazing meeting room and services

    Stayed in September 2024

  • Reviewed: 25 August 2024

    8.0
    Good airport hotel.
    • Leisure trip
    • Solo traveller
    • Superbox Room
    • Stayed 1 night
    • Submitted via mobile

    Very close to the airport. Ideal for an early morning flight.

    Stayed in August 2024

  • Reviewed: 12 August 2024

    8.0
    I had a very good stay. The staff were very friendly.
    • Leisure trip
    • Family with young children
    • Superior King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Maybe I missed reading the information about their bus shuttle schedules from their website. It was a surprise to later hear that the bus morning schedule runs up until 9:00am. This is then follow by the evening schedule which starts from 5pm. The limousine service is then made available during those hours at higher rate. This inconveniences travelers between 9am and 4:30pm. In addition, it would be good to have an ATM machine. None existed when I asked for one to allow me withdraw.

    Its proximity to the airport was comforting and less worrisome.

    Stayed in August 2024

  • Reviewed: 11 August 2024

    9.0
    Everything I wanted in the stay very comfortable, polite staff, great service and food in the restaurant
    • Business trip
    • Solo traveller
    • Superior King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Hair drier cut out

    Clean, lots of room, really polite and helpful staff - didn’t have the feel of an airport hotel. Very grateful for excellent air conditioning after a hot walk from the airport.

    Stayed in August 2024

  • Reviewed: 31 July 2024

    8.0
    Very good
    • Family with young children
    • Superior King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    At breakfast all the glasses were stained like they weren’t washed and the coffee cups were tea stained. That gross me up for a 5* hotel

    The rooms are nice and cosy

    Stayed in July 2024

  • Reviewed: 28 July 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    no water for few hours, was not possible to wash hands and stuff while we did check in even didnt warn about this issue, needed to come back to reception after entering the room to ask what is the problem and they were saying yes this is in the whole hotel from midday and even bar is waiting for water! asked what to do than how should we at least wash hands? a receptionist said no wet tissues, use 2 small waters in your minibar. just like it s normal and we dont need to be unhappy was not proper around a coffee place, all in rest of someone cookies and 1 tea spoon only

    large nice room, view

    Stayed in July 2024

  • Reviewed: 8 July 2024

    8.0
    The stay was excellent but staff could do better at returning messages.
    • Leisure trip
    • Couple
    • Superbox Room
    • Stayed 1 night
    • Submitted via mobile

    That there was no good communication as I asked se real times about a shuttle for Sunday evening and always received a note back that said that you had well received my demand. And then when arrived at Brussels Airport and waiting for an hour we took a taxi. We couldn’t call as we have a North American phone so everything is by email. So no good communication.

    That it was close to the airport, small room for short stay. Excellent

    Stayed in July 2024

  • Reviewed: 18 June 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior King or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Convenient to the airport, shuttle is frequent and efficient. Excellent rooms, quiet. Fine bar and restaurant with smart and agreeable staff, open late for a hotel bar/restaurant.

    Stayed in April 2024

  • Reviewed: 22 May 2024

    9.0
    Overall, my stay was comfortable, convenient, and hassle-free.
    • Business trip
    • Solo traveller
    • Superbox Room
    • Stayed 1 night
    • Submitted via mobile

    Honestly, there was nothing I didn't like about my experience.

    I recently stayed at this hotel and was impressed by the nice room decor and excellent use of space. Despite the small size, the room was well-structured and comfortable. Conveniently located next to my room was a coffee station and a fridge stocked with soft drinks and snacks, which was a nice touch. I only stayed for one night and had an early flight, with the airport just 10 minutes away. The self check-in and check-out process was smooth and efficient, making my short stay hassle-free.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    9.0
    Just needed an overnight to catch an early flight in the morning. The price was decent, staff were friendly and good and
    • Leisure trip
    • Couple
    • Superior King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Found the lighting in the room a little dark but not the end of the world

    Very nice, great location near the airport

    Stayed in May 2024

  • Reviewed: 6 May 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Superior King or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    EScooters at the lobby were not available for reservation online

    Stayed in May 2024

  • Reviewed: 17 April 2024

    8.0
    Comfortabel
    • Solo traveller
    • Superior King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Outdated

    Personeel

    Stayed in April 2024

  • Reviewed: 23 March 2024

    9.0
    We needed a hotel close to the airport for our early flight. This hotel was perfect.
    • Leisure trip
    • People with friends
    • Superior King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Location, airport shuttle, spacious room, elevator.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Superior King or Twin Room
    • Stayed 1 night

    location near the airport

    Stayed in February 2024

  • Reviewed: 13 March 2024

    8.0
    Very good
    • Business trip
    • Family with young children
    • Superior King or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Too far from reception

    Super box room floor has free drink lounge. Dont miss it.

    Stayed in March 2024

  • Reviewed: 13 March 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Superbox Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Good location. Easy to find. Nice breakfast

    Stayed in March 2024

  • Reviewed: 10 March 2024

    8.0
    perfect value for money at 5' from airport
    • Business trip
    • Solo traveller
    • Superbox Room
    • Stayed 1 night

    Parking access blocked, not great when you are on a schedule and only have a few hours of sleep. Staff was very flexible to help out quickly though. Check)out at 5 am could be more flexible. Having nervous people lining up for checkout at 5, afraid to miss shuttles or flights is not great.

    did its job, sleeping a couple of hours before heading on early morning flight, nice comfy room and bed, great shower, wonderful electricity socket right above the bed, enough parking space; New design of the rooms is pretty cool.

    Stayed in March 2024

  • Reviewed: 6 March 2024

    8.0
    The whole stay was amazing, staff super friendly. Beautiful place to stay, close to public transport
    • Business trip
    • Group
    • Club Double Room
    • Stayed 2 nights

    in the room there were 3 mirrors and they were all coated with a yellowish tint. This made it slightly difficult to put on makeup. Also what I noticed the sheet on the bed was stained - it was clean, but obviously the stains didn't wash out.

    I stayed in room 3005. The room was very spacious, plenty of daylight and an amazing bathroom with Jacuzzi bath and amazing rain shower. In the room there was a mini fridge - contents complimentary and a safe.

    Stayed in March 2024

  • Reviewed: 6 March 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superbox Room
    • Stayed 1 night
    • Submitted via mobile

    A little hard to find your way in hallways in second building. Very dark. Therefore,Scary the first time staying there,

    Beautiful unique room

    Stayed in March 2024

  • Reviewed: 3 March 2024

    9.0
    Superb
    • Business trip
    • Group
    • Superior King or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Very good location, and de breakfast was tasty and delicious, 🫶

    Stayed in March 2024

  • Reviewed: 23 February 2024

    7.0
    Very nice hotel, friendly staff, good food and bar.
    • Business trip
    • Solo traveller
    • Superbox Room
    • Stayed 1 night
    • Submitted via mobile

    Booked superior room via booking.com but on arrival I was placed in a box room (small bed and very cramp). Went to the reception charged my 15 euros for the “upgrade” but it was already the room that I booked. They corrected it the other day with my parking ticket.

    Very clean hotel and friendly staff

    Stayed in February 2024

  • Reviewed: 19 February 2024

    7.0
    Good
    • Business trip
    • Group
    • Superior King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast to expensive for the quality

    Stayed in February 2024

  • Reviewed: 6 February 2024

    8.0
    Good spot near the airport for short stays.
    • Business trip
    • Solo traveller
    • Superior King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Convenient location, comfortable room, good food.

    Stayed in February 2024

  • Reviewed: 4 February 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superbox Room
    • Stayed 1 night
    • Submitted via mobile

    My bin was not emptied and room furniture could've been dusted, but really nice hotel

    Really stylish hotel with gym

    Stayed in February 2024

  • Reviewed: 16 January 2024

    8.0
    Very good
    • Business trip
    • Group
    • Superior King or Twin Room
    • Stayed 2 nights

    Too much noise coming from a corporate party (but that is a one-off)

    Great facilities and convenient location for work and flying

    Stayed in January 2024

Showing 1 – 25

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