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Reviews of Upstairs Hotel

Hertstraat 15, Oostende Centre, 8400 Ostend, Belgium

#9 of 38 hotels in Ostend

Guests' Choice

Review score

Based on 430 hotel reviews

8.7

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    9.5

  • Facilities

    8.8

  • Staff

    9.1

  • Value for money

    8.6

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 18 September 2024

    9.0
    Funky hotel in a great location.
    • Leisure trip
    • Family with young children
    • Extra Large Room
    • Stayed 10 nights
    • Submitted via mobile

    It was very hot, even with the windows open all night. A fan provided as standard would have helped. Parking is limited or expensive in peak times.

    We have a six year old. How can you not like a funky hotel with a twisty slide?! Lovely hotel in a great location.

    Stayed in August 2024

  • Reviewed: 11 September 2024

    10
    Fantastic unbelievable place quickly and unlike anywhere I’d ever been.
    • Leisure trip
    • Couple
    • Large Room with Streetview
    • Stayed 3 nights
    • Submitted via mobile

    To be totally honest…the only thing I didn’t like was there were people about and I really wanted to go down the slide in the lounge area. 🤭😂🤣

    Everything was really fantastic. It far exceeded my expectations. For the price I didn’t expect it to be so amazing.

    Stayed in September 2024

  • Reviewed: 9 September 2024

    10
    Room, food, service - every aspect of the hotel experienxe was great.
    • Leisure trip
    • Family with young children
    • Extra Large Room
    • Stayed 1 night

    Room, food, service - every aspect of the hotel experienxe was great. Parking is not easy - and this area of Ostende is more than edgy. Some strange people, uncollected rubbish and a few junkies.

    Stayed in August 2024

  • Reviewed: 1 September 2024

    8.0
    Overall great hotel.
    • Leisure trip
    • Couple
    • Small Room
    • Stayed 3 nights
    • Submitted via mobile

    Only twin beds available in small room and bathrooms are generally on the smaller side. Mattress moves around quite a bit on the bed frame.

    Overall great hotel, friendly and helpful staff. Nice bar with Ping Pong, Kicker and Pool.

    Stayed in September 2024

  • Reviewed: 24 August 2024

    10
    Great place to stay with lovely staff and a wonderful location
    • Leisure trip
    • Family with young children
    • Extra Large Room
    • Stayed 1 night
    • Submitted via mobile

    Parking was close by but very expensive

    Breakfast was great, fab location and staff were very helpful

    Stayed in August 2024

  • Reviewed: 1 August 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Large Room
    • Stayed 1 night

    Modern and stylish decorated, amazing lounge area with games, bar and terrace, incredible breakfast, friendly staff. Had a perfect stay here

    Stayed in July 2024

  • Reviewed: 29 July 2024

    9.0
    Perfect with kids (and for adult)
    • Leisure trip
    • Family with young children
    • Large Room
    • Stayed 3 nights
    • Submitted via mobile

    Costwise, could be slightly cheaper. (Especially in busy WE)

    All perfect. Extremely cool with kids

    Stayed in July 2024

  • Reviewed: 21 July 2024

    8.0
    Good sleep at average hotel in great location.
    • Leisure trip
    • Group
    • Small Room
    • Stayed 1 night

    The room was very small and the amenities were average.

    The beds were comfortable and the location is great.

    Stayed in July 2024

  • Reviewed: 20 July 2024

    9.0
    Great!
    • Leisure trip
    • Family with young children
    • Large Room
    • Stayed 3 nights
    • Submitted via mobile

    Slide, pool table

    Stayed in July 2024

  • Reviewed: 20 July 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Medium with Streetview
    • Stayed 3 nights
    • Submitted via mobile

    Only the street noise was upsetting in the middle of the night.

    I liked the location, very close to the beach and the city centre. However if you get a street view room expect loudness from people coming from the beach or parties from 2am to 3:30 am, maybe this only happens in the summer. Rooms don't have AC, so something to consider also if you are going in the summer. For the rest, really nice hotel, especially if you go with kids, there's lots of fun things to do, besides the cool slide, there's ping pong, darts, couches to lye and read, etc. The breakfast was also very good. Staff could be a bit friendlier in reception and explain a bit more about the facilities.

    Stayed in July 2024

  • Reviewed: 3 July 2024

    10
    amazing
    • Leisure trip
    • Couple
    • Medium with Streetview
    • Stayed 2 nights
    • Submitted via mobile

    nothing

    everything the vibe the colours the plants

    Stayed in July 2024

  • Reviewed: 1 July 2024

    10
    Best option in Oostende
    • Leisure trip
    • Couple
    • Medium Room
    • Stayed 2 nights
    • Submitted via mobile

    We couldn't open completely the window in our room, so it was absence of fresh air inside.

    Very stylish and beautiful hotel. It was pleasure to stay there. The room was comfortable and clean. Breakfast- the best I've ever had in hotels. Location is perfect - 1 min by walk from the sea. Personal is very friendly. At rainy evening we watched Euro2024 in the lounge zone. Everything was perfect.

    Stayed in July 2024

  • Reviewed: 26 June 2024

    10
    Great value, comfortable and clean rooms, super location and friendly staff. Perfect stay.
    • Leisure trip
    • People with friends
    • Medium Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Great hotel with a New York loft vibe. Nice rooms and games area and cosy bar on the ground level. Very close to the seafront, the Ensor museum and some great restaurants.

    Stayed in June 2024

  • Reviewed: 22 June 2024

    9.0
    Very nice stay in a charming and comfortable hotel with entertaining lounge!
    • Business trip
    • Group
    • Small Room
    • Stayed 1 night

    The view outside the room was not superb and could be nicer. I also prefer a bed that is harder to sleep on.

    The room was very clean and comfortable, however a little bit small. Also the bathroom was clean and big enough. The breakfast was magnificent! The lounge area of the hotel was ver nice and fun. The staff was very friendly and helpfull.

    Stayed in June 2024

  • Reviewed: 10 June 2024

    8.0
    ok
    • Leisure trip
    • Solo traveller
    • Small Room
    • Stayed 1 night

    The Holland women cheating & Quarreling midnight upstairs No respect for others!!!!!!!

    Clean + nice

    Stayed in June 2024

  • Reviewed: 9 June 2024

    9.0
    Lovely place to stay
    • Leisure trip
    • Couple
    • Small Room
    • Stayed 1 night
    • Submitted via mobile

    Nice and modern place at the beach and city center

    Stayed in June 2024

  • Reviewed: 4 June 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Small Room
    • Stayed 1 night

    Not much - perhaps the table tennis rackets were a bit old/damaged.

    The breakfast spread was fantastic, offering a wide variety of options to cater to all dietary needs. Despite its compact size, the room was surprisingly comfortable and perfectly adequate for a short stay. It boasted modern and high-quality amenities. The helpful staff went above and beyond, offering insightful recommendations for restaurants and tours that truly enhanced our experience.

    Stayed in June 2024

  • Reviewed: 31 May 2024

    10
    I wish there were more hotels like this!
    • Leisure trip
    • Family with young children
    • Large Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Beautiful property close to beach and great for kids

    Stayed in May 2024

  • Reviewed: 30 May 2024

    8.0
    As my son said 'Best hotel ever!!!'
    • Leisure trip
    • Family with young children
    • Extra Large Room
    • Stayed 1 night
    • Submitted via mobile

    After looking at pictures we were expecting a bit bigger rooms, so this was a bit disappointing but we did not spend there much time.

    Loved the interior of the hotel in total. All the attraction for the kids and family including pool, fusball, slide and Mortal combat gaming was amazing. When asked my son what he liked the most from our trip he said Hotel. I am sure in other hotel my kids would get bored.

    Stayed in May 2024

  • Reviewed: 28 May 2024

    10
    Memorable!
    • Leisure trip
    • Family with young children
    • Extra Large Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing!

    Beautiful and efficient! Best breakfast for the price. Beautiful decor!

    Stayed in May 2024

  • Reviewed: 28 May 2024

    10
    The most amazing sunset from the top floor apartment most exclusively watching from an egg chair
    • Leisure trip
    • Couple
    • Penthouse
    • Stayed 1 night
    • Submitted via mobile

    The vibe and the cleanliness. The diversity of activities you could do in the bar

    Stayed in May 2024

  • Reviewed: 28 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Medium Room
    • Stayed 1 night
    • Submitted via mobile

    Very good value of money! Bikes allowed to stay in the room but also the hotel has underground parking. Breakfast buffett was the best hotel breakfast in a while for us.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Medium Room
    • Stayed 2 nights
    • Submitted via mobile

    Super Lobby: a lot of activities for kids without being multi color and plastic. Perfect combination for adults and kids❤️

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    Great location and aesthetics.
    • Leisure trip
    • Couple
    • Medium with Streetview
    • Stayed 4 nights
    • Submitted via mobile

    Rooms can be more soundproofed and the option of a firmer pillow would've been nice. Breakfast was a bit overpriced imo.

    Great room, comfortable bed, friendly staff. Nice and spacious. And of course fantastic location and aesthetics. Coffee machine and pods daily were a great addition!

    Stayed in May 2024

Showing 1 – 25

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