Boulevard De Waterloo 38, 1000 Brussels, Belgium
#37 of 190 hotels in Brussels
Guests' ChoiceBased on 1942 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
9.2
Facilities
8.6
Staff
8.7
Value for money
8.0
Free WiFi
8.9
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End of dialog contentReviewed: 28 June 2024
Sirma
AustriaThe room was smaller than i expected. The basın was blocked but fixed after we reported it.
Location was very good. Staff was very kind
Stayed in June 2024
Reviewed: 26 June 2024
Maryam
United Arab Emirateseverything was fantastic the room, the view and location. very nice smell of the hotel.
Stayed in June 2024
Reviewed: 25 June 2024
Maryam
United Arab Emiratesthe open bathroom is not suitable for family with kids
the view was nice but we didn't experience the breakfast the club. lounge is too simple tiny choice just as bit snack
Stayed in June 2024
Reviewed: 24 June 2024
Dafne
ArgentinaLocation is a 10! Staff very kind and helpful.
Stayed in June 2024
Reviewed: 24 June 2024
Huug74
NetherlandsGym opened up late (06.30); which is inconvenient for international travelers.
Very nice hotel with excellent food af their restaurant. 15 walking distance from Brussels historic center.
Stayed in June 2024
Reviewed: 23 June 2024
Renee
NetherlandsNvt
Friendly staff
Stayed in June 2024
Reviewed: 23 June 2024
Marc
NetherlandsKalkaanslag douche cabine, price
Styling and bed, bar with good cocktails
Stayed in June 2024
Reviewed: 23 June 2024
Ahmad
KuwaitNothing that I can point out.
Everything was efficient. The staff. The check in. The whole process. Everyone was friendly and we loved our stay.
Stayed in June 2024
Reviewed: 20 June 2024
Kiran
GermanyOpen-Shower. Shower wouldn’t close properly and the water would run off outside every time you take a shower. And because it’s an open shower the water would run off to the main door. Very poorly designed bathroom. Everything else amazing!!
Amazing view
Stayed in April 2024
Reviewed: 20 June 2024
Rory
United KingdomThe crowds in the breakfast room and the cost of breakfast
Fantastic location! Clean amf comfortable hotel. Awesome gym and spa (the view from the sauna!). Lovely staff and healthy dinner.
Stayed in June 2024
Reviewed: 19 June 2024
Emma
United KingdomFriendly staff - we were put in rooms next door to eachother and provided with plug adaptors. We couldn’t have been more looked after!
Stayed in June 2024
Reviewed: 19 June 2024
Andreas
Germanyroom is somewhat worn out and dirty in some corners which does not fit to the rather overall "posh-clean" design, and also not to the price of the room
great view, rooms have a clean design that is appealing, high tech for the light switches from the (seemingly) 1970's (but really cool, seems out of a star wars movie), really nice new shower
Stayed in June 2024
Reviewed: 18 June 2024
Jonathan
United KingdomThe only gripe I had was that they were short staffed to deal with the amount of customers they had in the bar/ restaurant on Sunday. Two servers to cover a full restaurant was inadequate and made service slow
Great location - easy to get to wherever I needed to go with good transport links
Stayed in June 2024
Reviewed: 17 June 2024
Gordon
United KingdomMini bar could have been better stocked
Great view from Lounge
Stayed in June 2024
Reviewed: 16 June 2024
Ann
Irelandbreakfasts should be included
Hotel was very clean
Stayed in June 2024
Reviewed: 15 June 2024
Faizan
PakistanEddy at the concierge is outstanding with his services. Excellent hotel, excellent team. Excellent rooms. Highly recommended, all thanks to Eddy.
Stayed in June 2024
Reviewed: 15 June 2024
Martin
DenmarkNoise at night in our room
Cleanness and order
Stayed in May 2024
Reviewed: 13 June 2024
Andreas
BelgiumIt would have been nice that the bathroom area is completed closed even if the shower and the toilet are separated. We could not close completely the plastic door of the toilet . This was a bit embarrassing. We reported to the cleaning lady.
Is a modern hotel of 22 floors. Amazing view over Brussels from the 22nd floor . Very nice view also from our room . Very good location. Very nice breakfast . All staff were kind with the customers.
Stayed in May 2024
Reviewed: 13 June 2024
Simon
KenyaGood and it’s near shopping street
Stayed in May 2024
Reviewed: 13 June 2024
Antonio
IrelandNothing major to report.
The Staff was very nice and polite, the view is amazing and the position is close to most of the attractions of the city. The breakfast was also amazing, with a big selection of sweet and salty food.
Stayed in June 2024
Reviewed: 12 June 2024
Nader
United StatesOverall pleased with everything
I was visiting the city for two days. The hotel was easily accessible from the train station by subway (a short walking distance). Staff very friendly and a rollaway was provided. The lounge was very nice and relaxing with good snacks. Great breakfast buffet
Stayed in May 2024
Reviewed: 12 June 2024
Nicolas
FranceSauna was not working during my stay
View from the gym and bedroom, layout of the room , breakfast room and content
Stayed in June 2024
Reviewed: 11 June 2024
Jasem
United Arab EmiratesHotel location is perfect staff are very friendly
Bathroom design which half opened to the room setup strange and unpleasant, breakfast is below average
Stayed in June 2024
Reviewed: 10 June 2024
Carolina
NetherlandsHotel has always this musty smell at the reception, in spite of their efforts to tackle it.
Great views
Stayed in April 2024
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