Grand Place 15, 1000 Brussels, Belgium
#50 of 194 hotels in Brussels
Guests' ChoiceBased on 427 hotel reviews
8.4Cleanliness
8.2
Comfort
8.4
Location
9.8
Facilities
7.6
Staff
9.5
Value for money
8.4
Free WiFi
8.9
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End of dialog contentReviewed: 23 June 2024
Jose
MexicoThe spaces of the room were tiny
It has a great location!
Stayed in June 2024
Reviewed: 18 June 2024
Samuel
AustraliaWell located in Grand Place. Only 12 rooms, with no public areas. Room was basic, but adequate. Host was excellent and provided good individual care
Stayed in June 2024
Reviewed: 17 June 2024
Le
New ZealandFabulous location and view over Grand Place
Stayed in June 2024
Reviewed: 16 June 2024
Veeraj
IndiaRoom wasn’t cleaned even after check in time was crossed…had to keep the luggage and go out and come in the evening for the room to be cleaned.
Location was 👌👌
Stayed in May 2024
Reviewed: 13 June 2024
Andrea
United KingdomNeeds some renovation/: redecoration
Friendly reception staff.
Stayed in June 2024
Reviewed: 12 June 2024
Wendy
United StatesThe location is amazing. There is no where better to stay if you want to be right in the middle of everything. There is an elevator for your luggage and the staff were so incredibly kind.
Stayed in June 2024
Reviewed: 4 June 2024
Christine
Australiaas above, building needs renovation on inside Breakfast needs to have more variety, not just heavy food
Location perfect . Staff delightful and helpful ,however building quite run down on the inside and needs renovation. ( ie painting ,cracked tiles in bathroom) , such a pity as it truly is in a unique location being the only hotel on grand place. The staff made this hotel-super nice .Breakfast was at another establishment across the square and was poor quality , cooked omelet only ,ham cheese ,terrible white sliced bread and ok croissants. Need to have more on offer -yoghurt and fruit and cereal.
Stayed in May 2024
Reviewed: 4 June 2024
Kevinia
Hong Kong1. Strange occasional noise from the bathroom - not sure of what caused it but it scared me when it happened. 2. Room conditions - many facilities such as the windows, walls, lamps, bath tub and doors need major renovation.
1. Location - all stations and attractions are within with walking distance, many great restaurants snd shops around, and the view of the Grand Place just from the windows is unbeatable. 2. Staff at the reception - Said and Lauir were very friendly and helpful and they took care of every guest with a heart. 3. Free breakfast - the food and drinks were very delicious and way much more than my expectation. Staff were also very nice and polite to me. 4. Spacious room with chairs and tables for suitcases and bags etc.
Stayed in June 2024
Reviewed: 1 June 2024
Robert
AustraliaBecause it was located in the town square it was very noisy with the windows open. There is soundproof windows but then you cannot get any fresh air.
Well located right in the old town square.
Stayed in May 2024
Reviewed: 31 May 2024
Caroline
United KingdomThe decor is a bit tired, and they could do with purchasing some new towels, but I think that is why it is such good value. I hope it never gets taken over by a big chain as that would change everything. It is clean, the bed is comfortable, the location is second to none.
The location is absolutely perfect for the price you pay! And the staff are excellent, multilingual, knowledgeable and very helpful. Big shout out to Laurir who is always so helpful and friendly. This is our third visit to No15 and we will be back!
Stayed in May 2024
Reviewed: 29 May 2024
Marcia
CanadaWe would have liked a mini fridge and microwave
Breakfast was very basic. Eggs toast cheese. We were not asked what we wanted or who we would like our eggs
Stayed in May 2024
Reviewed: 28 May 2024
Kotte
IndiaThey are not having a clearly visible board and little difficult to locate the premises. However, the owner provide guidance to locate the property
A decent limited Breakfast was provided in their own restaurant located at a little distance.
Stayed in May 2024
Reviewed: 26 May 2024
Gillian
United KingdomNothing
Exceptional location on the grand place and the view from the room over the grand place is not to be missed. Really good value for money and manager at front desk really helpful. Bathroom a bit tired but who cares about decor!! the shower was really powerful. We will be back, miss the view already. Many thanks for letting us check in early.
Stayed in May 2024
Reviewed: 21 May 2024
Ford
United StatesThe building is somewhat dated but this did not detract from a very nice stay.
The service was excellent. Always responsive and helpful. The location and room view were amazing. The breakfast was great. The room was spacious.
Stayed in March 2024
Reviewed: 8 May 2024
Anna
United KingdomThe steps up to the hotel are not very well maintained without a safety handrail and very hard to negotiate for a somewhat disabled person.
Amazing location. Felt well looked after by extremely friendly and helpful staff. Enjoyed our breakfast.
Stayed in May 2024
Reviewed: 27 April 2024
Simonne
MalaysiaThe bathrooms were tired and could do with hooks
Mr Said was so kind and helpful
Stayed in April 2024
Reviewed: 24 April 2024
Elchin
AzerbaijanLocation was wonderfull!
Property was in the heart of Brussel. Breackfast was very nice. Staff also helpful.
Stayed in April 2024
Reviewed: 19 April 2024
Julia
United StatesThe bathroom shower was antiquated and we had no control over the heat. It came on and went off at set times
Located on the Grand Place, the location can't be beat. Zaid, the only staff we met, was warm and super helpful. We did not have a room with a view (it was in the attic) but is was roomy and comfortable.
Stayed in April 2024
Reviewed: 17 April 2024
Michael
AustraliaNot the best view from the window
Room size and room facilities
Stayed in April 2024
Reviewed: 16 April 2024
Johan
SwedenBteakfsst
Stayed in February 2024
Reviewed: 12 April 2024
Quinones
PhilippinesToo small. The elevator wasn’t working very well. The hotel Looks old.
Good location right in front of central place.
Stayed in April 2024
Reviewed: 9 April 2024
Amanda
IrelandNext time, we will ask for a room with the view of the beautiful Grand Place Square, which we got a glimpse from a neighbouring room.
The host at the front desk was extremely welcoming and helpful throughout our stay. A lovely warm and kind man and a pleasure to meet. Ideal location in Grand Place.
Stayed in April 2024
Reviewed: 9 April 2024
Marie
IrelandCould do with some updating.
Location
Stayed in April 2024
Reviewed: 8 April 2024
Sunset
United StatesThe front desk manager was very helpful. The view of the main square was amazing, day and night
Stayed in April 2024
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