the check-in process (outside of the 2 available hours) is confusing. I witnessed several guest struggle. the TV did not work the door of the shower cabin was not there (it was put in the closet in stead of repairing it) if you advertise a room with a sleeping sofa - I am surprised you need to pay EUR25 extra if you want to use it (with the same amount of people as in the original booking) kitchen equipment is very basic

wifi worked beds were ok

Stayed in November 2024

Minor damage, including the interior balcony exit step, the kettle housing, and three of the kitchen chairs had no backs. The TV had no channels available, not even local. No outdoor furniture.

Excellent views from large wraparound terrace balcony, great outdoor space (though no furniture to sit and enjoy it!).

Stayed in September 2024

When we arrived at the facility, the room we would stay in was given to someone else. They gave us a one bedroom apartment instead of two. I think this mess was exceptional and they made up for it afterwards.

Stayed in August 2024

During my entire stay there was no internet, essential if you are a tourist, the room has amenities that does not work (tv,kettle), the bathroom lacked cleaning and the walls was dirty.

Nice bed

Stayed in October 2024

Very very basic amenities. Nice big tv on the wall with no actual service. No way to mirror or airplay any media -rendering the tv completely useless. The bathroom was mouldy and tiles falling off walls. It was really rough around the edges BUT on first glance it was totally passable. 3* at best

Spacious apartment. I was in room 1007.

Stayed in October 2024

Shower room- bath tub is broken, water floods because drain is not working properly. Sofa in the living room looks dirty, there were marks all over.

spacious

Stayed in September 2024

TV set not working, front part of furniture detached, just one little spoon for two people.

Stayed in September 2024

The room had humidity, the wallpaper was starting to peel off, we had only two body towels, they provide kitchen with no things to use like pans or something. We complained but we had no actual response.

Location, private space, no noise.

Stayed in September 2024

Bad service,no towel,tv not working all time.

Location.

Stayed in August 2024

Well I have some couple issues with apartment furniture Some were brake or damage and also the bathroom needs good cleaning and fixing plumbing at bath.. and last it was hanging curtains in there window ist was absolutely in pieces have was hanging without any clips or support

Location is good

Stayed in September 2024

Bedbugs

Stayed in September 2024

The first time I stayed at the location, there was no Internet working for my entire stay and out of 4 lifts, only 2 were functional. Now I came back for a second time and .... air condition not working, TV not working and this time there was only 1 X lift available which made it tricky to move up and down from the appartment.

Spacious room.

Stayed in August 2024

The location was good

The location is good and the property is safe but to our greatest shock is that there was no TV to watch throughout our stay that is really bad. no staff come to us to look into it our stay was so boring for the kids no TV, no news no information from the media

Stayed in August 2024

No breakfast, not all amenities provided

Comfort, rooms, easy access, location

Stayed in August 2024

The location it self was a bit out the way from central tourist spots & the building it self was a bit run down. The lift had a few issues would sometimes take 5 minutes to arrive. Finally getting into the building at night was a struggle having to use the pin code by the letter boxes to unlock the door which was never outlined.

Location to Midi station & Metro

Stayed in July 2024

Some of the pillows provided looked as if they were soaked in blood The boiler room was left open where we could see that there was lots of mold

The appartment itself was lovely, the beds and sofas provided were brilliant and very comfortable. There was also loads of facilites within our room for us to use Location of the hotel was a bit dodgy though

Stayed in July 2024

The cleaning of the bathroom was not enough, the towels were a little dirty

Very big room and comfortable bed. Location is also good.

Stayed in August 2024

Jacuzzi bath broke Pans dirty Tv broke

Location Easy access

Stayed in July 2024

Some corners in the bathroom were moldy and the shower's door didn't close properly. Also there should be at least a ventilation implant (this would help with the mold too!)

The location was quite close to the metro station and to most of the attraction we were interested in. In the train station there was a carrefour express and that made it easier to buy groceries for the days when we were not eating out. Although I would rate it a 5/10 objectively, I think the price is fair considered the other places in the city, that's why I gave it a 7.

Stayed in August 2024

Rubbish from previous residents was left rotting in the room. Shower handles broken, towel were not changed.

Very efficient check in and out. Very spacious room

Stayed in July 2024

Dirty overall, Dishwasher was broken and stinky, the room was dirty. The bathroom was leaking. There were crumbs on the sofas.

The room interior is great

Stayed in July 2024

The bathroom was not clean, the drain was clogged, and there was mold in the shower. Additionally, the rooms were dirty along the bed and base boards.

The location and size of the accommodations.

Stayed in May 2024

No soap in any of the bathrooms or shower Curtain did not cover the window fully - we had to clip it together Hairdryer weak and then overheated No coffee for machine and only small selection of tea

Very clean and a lovely large space - staff were very responsive!

Stayed in July 2024

The accommodation is not a long walk from the train station, we walked without luggage but did not feel safe, I would suggest a taxi if arriving at night. There was NO hot water at all, a freezing cold shower was not something I expected. No coffee or milk.

The apartment block itself was quiet & other guests were respectful. Towels provided. Did not get a chance to use facilities eg TV

Stayed in July 2024