Frank Van Ackerpromenade 17, Sint-Michiels, 8000 Bruges, Belgium
#53 of 96 hotels in Bruges
Guests' ChoiceBased on 1788 hotel reviews
8.5Cleanliness
8.9
Comfort
9.0
Location
8.4
Facilities
8.6
Staff
9.0
Value for money
8.1
Free WiFi
8.4
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End of dialog contentReviewed: 17 September 2024
Jamie
United KingdomGreat breakfast, modern luxurious hotel close to train station
Stayed in July 2024
Reviewed: 14 September 2024
Leighann
United KingdomClean tidy The bar staff were amazing
Stayed in August 2024
Reviewed: 11 September 2024
Abdulaziz
Saudi ArabiaBed need to be upgraded to better condition
Great staff attitude
Stayed in September 2024
Reviewed: 6 September 2024
Cecile
United Statestv didn’t work (but it was late, so I didn’t alert staff), bed was soft
Location, friendly and helpful staff, quiet, clean
Stayed in September 2024
Reviewed: 6 September 2024
Younis
OmanHousekeeping needs to improve
The stuff and location is great
Stayed in September 2024
Reviewed: 31 August 2024
Magdalena
United KingdomVery friendly staff, good location, clean and comfortable
Stayed in August 2024
Reviewed: 31 August 2024
Joao
PortugalNothing to say
Everything was perfect. Room, Staff, Location, Beds etc
Stayed in August 2024
Reviewed: 30 August 2024
Kerryn
New ZealandShower was quite tricky to deal with
Rooms very clean, staff really helpful. Coffee machine was a huge bonus - didn’t realise until the end of our trip how uncommon this was in Europe.
Stayed in August 2024
Reviewed: 29 August 2024
Roy
New ZealandWifi not up to the standard of a hotel of this quality.. Also very difficult to put card in slot to turn on electricity. Being so dark had to get a phone out..
Pleasant staff. Clean room. Had a good sleep in comfortable bed. 15 min walk to centre Brugge.
Stayed in August 2024
Reviewed: 28 August 2024
Yazmin
United StatesEverything was great! well located and cleaned.
Stayed in August 2024
Reviewed: 28 August 2024
Aron
UkraineThe view from the hotel was not that great
I liked the location and how the hotel looked like
Stayed in August 2024
Reviewed: 28 August 2024
Lee
United KingdomNothing. Everything was ok.
Very nice hotel with comfortable room and bed. Lobby had nice free drinks and sweets.
Stayed in July 2024
Reviewed: 23 August 2024
Anja
BelgiumRoom temperature was too cold. I regret that it is not adjustable from the room and that windows do not open..
Handy location if you come by trein, comfortable beds, nice decoration, friendly staff.
Stayed in August 2024
Reviewed: 18 August 2024
Jemma
United KingdomClean and comfortable room Excellent staff communication. Very amenable.
Stayed in August 2024
Reviewed: 18 August 2024
Natasha
United KingdomThe layout of the rooms were odd and the bathrooms were so pokey. Not great.
Overall the property was fine. The location was ok in walking from the town to the hotel.
Stayed in August 2024
Reviewed: 16 August 2024
Rukhsana
United KingdomNot applicable.
Location and as expected.
Stayed in August 2024
Reviewed: 14 August 2024
Sebastian
RomaniaA very nice and modern hotel. The breakfast is very good but expensive and the parking is cheap
Stayed in August 2024
Reviewed: 13 August 2024
Tomasz
PolandN/A
spacious room, large comfortable beds
Stayed in July 2024
Reviewed: 12 August 2024
Martin
NorwayNice family room, 4 beds. Location ok, a short and nice walk to the city center. Very good parking facilities. Did not have breakfast.
Stayed in August 2024
Reviewed: 10 August 2024
Elizabeth
United KingdomLoved everything. No complaints!
All of it, location was great, a short walk into the centre but a lovely one at that! Staff were great, very accommodating and friendly Room was large and very comfortable with all amenities taken care of. Air con was in the room and appreciated!
Stayed in August 2024
Reviewed: 8 August 2024
Jordi
SpainExcellent breakfast and freindly and helpful staff
Stayed in August 2024
Reviewed: 7 August 2024
David
United StatesOur AC didn’t work and the shower didn’t drain.
Great location
Stayed in August 2024
Reviewed: 7 August 2024
Gary
United KingdomView from room
Stayed in August 2024
Reviewed: 6 August 2024
Evgeny
DenmarkIt was a little difficult to find the entrance - apparently, you need to drive through the parking area. The receptionist told us the city doesn't allow them to put up a big banner because the city is a UNESCO heritage site. Fair enough, but they could have written this in the description on booking.com.
The receptionist was really nice, and the hotel was quiet and clean. The parking area at the hotel is very big and cheap by Belgian standards.
Stayed in July 2024
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