Rue Royale 160, 1000 Brussels, Belgium
#79 of 195 hotels in Brussels
Guests' ChoiceBased on 1255 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
8.6
Facilities
8.3
Staff
8.9
Value for money
8.0
Free WiFi
8.8
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End of dialog contentReviewed: 23 September 2024
Richard
United KingdomI had to be given another room, as the first one allocated had a very bad smell of drains coming from the shower tray! The staff sorted this quickly and I can’t fault their diligence.
Well-located and bed was extremely comfortable
Stayed in September 2024
Reviewed: 20 September 2024
Quicktraveler
United StatesNo real lobby with sofas and space to feel welcome and comfortable. Desk to expedite entry and exit.
Location, close to downtown and central train station.
Stayed in August 2024
Reviewed: 20 September 2024
Ekslaapwaarekwil
South AfricaThey are working on scaffolding at the property. This was not communicated by Booking.com beforehand and was an issue. The Guys was looking into my window at 7am in the morning.
Stayed in September 2024
Reviewed: 17 September 2024
Margus
EstoniaI had a lovely room. Spacious in Brussels context
Stayed in September 2024
Reviewed: 17 September 2024
Krzysztof
Polandconstruction works at hotel
Stayed in September 2024
Reviewed: 17 September 2024
Kristi
United StatesThis property was a great value for the size and location.
Stayed in September 2024
Reviewed: 16 September 2024
Ignazio
ItalyTraffic from the near Rue Royale is a little noisy during the day, but fortunately very quiet during the night.
The hotel is well located, confortable and easy to access. Bed and pillows are confortable. Kettle and cups, as well as some tea bags and sugar, are provided. I was satisfied with the way our room was made every day.
Stayed in September 2024
Reviewed: 15 September 2024
Narendra
IndiaNeed microwave bowl which was missing, general things like Maggi etc can be made then. I was not given a microwave bowl when asked for coming Maggi.
Near and clean
Stayed in September 2024
Reviewed: 14 September 2024
Ivy
PhilippinesThe renovation was not done yet
We were upgraded to a better room
Stayed in August 2024
Reviewed: 14 September 2024
Michael
United KingdomDidnt like the view - a building sitew !
Stayed in September 2024
Reviewed: 9 September 2024
Juhi
South AfricaThe wifi wasn't the greatest overall I would recommend Best Western Hotel Royal Centre!!
I enjoyed my stay here. The staff were friendly and very accommodating. My cousin joined me at the last minute, I was able to upgrade my room with ease and pay the difference upon arrival. The location is very central and within walking distance from almost all the attractions and there are a variety of restaurants within a 1km walk. I felt safe walking around in the evenings. The staff are friendly and accommodating. our room got serviced daily which made us feel exceptionally comfortable. The amenities matched everything that was advertised. They also had harder pillows in the cupboard if you prefer a harder pillow to a soft one which was particularly nice. I felt very safe as a female traveller. I would definitely stay here again
Stayed in September 2024
Reviewed: 4 September 2024
Laureano
IrelandThe issues reported no response.. like lighting problem.
Need a quick response of technical issues.
Stayed in August 2024
Reviewed: 1 September 2024
Philip
United KingdomThe light at the room door switched on and off most of the night and I could not turn it off. I later found out that our friends in another room had the same problem.
The staff were very helpful and despite the builders it did not bother us at all.
Stayed in August 2024
Reviewed: 28 August 2024
Sabine
FranceThe breakfast could have been a little nicer. On the one hand, it was good value compared to many other hotels and ticked all the boxes - there was a choice of cereal, pastries, different types of bread, yoghurts, cheese and ham and warm options but the savoury and warm options could perhaps have been a little more appetising.
I was in a room on the 8th floor, and one entire wall was a window, meaning there was a lot of light coming into the room, unlike in many hotels. Although a single room, the room was of a very good size as was the bed, and all the furniture seemed new. The staff members were all lovely and super helpful. There was a kettle in the room with coffee and a good choice of teas. The air conditioning worked well and was not too noisy. The hotel is in a nice and convenient location, with good public transport options.
Stayed in August 2024
Reviewed: 27 August 2024
Frank
CanadaNot sure if it was the weekend. Everything else around was closed or looked abandoned. Hotel was very comfortable however small compared to what we are used to.
Location was great.
Stayed in August 2024
Reviewed: 25 August 2024
Aidan
United KingdomThe room
Property was great however there was lots of work being done and noise but obviously that is only temporary
Stayed in August 2024
Reviewed: 22 August 2024
Marina
Czech RepublicThe stuff was not really nice, and the breakfast wasn't good.
The room is OK.
Stayed in June 2024
Reviewed: 19 August 2024
Marlena
LuxembourgNA
NA
Stayed in May 2024
Reviewed: 19 August 2024
Boldbayar
MongoliaPoor location, different from proposal
Not really
Stayed in August 2024
Reviewed: 17 August 2024
Alessiopr
ItalyLocation, food, services, staff. Room is clean and cozy.
Stayed in August 2024
Reviewed: 16 August 2024
Ahmed
EgyptI would say the breakfast cook can do better job, especially preparation of scrambled eggs, which sometimes was overcooked. There were works in the hotel during the period.
The hotel is elegant modern. All furniture is new smart and elegant. The location is near station, center and shops. Everything is neat and functional
Stayed in August 2024
Reviewed: 15 August 2024
Bernardo
United StatesHotel was under renovation with scaffolding and plastic blocking view from windows. Everything else about hotel was excellent.
NA
Stayed in August 2024
Reviewed: 13 August 2024
Bernardo
United StatesSee above comment.
Hotel and staff were very nice. Under renovation so no view from room. Refrigerator did not work. All else was great.
Stayed in August 2024
Reviewed: 13 August 2024
Mughees
PakistanEverything was good.
Location of the hotel was great. Staff was very helpful. We reached at around 11 am after a long flight and staff let us check in at that time as room was available.
Stayed in July 2024
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