Genthof 4, Historic Centre of Brugge, 8000 Bruges, Belgium
#50 of 100 hotels in Bruges
Guests' ChoiceBased on 1051 hotel reviews
8.5Cleanliness
8.8
Comfort
8.8
Location
9.5
Facilities
8.4
Staff
9.3
Value for money
8.2
Free WiFi
8.2
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End of dialog contentReviewed: 27 June 2024
Cynthia
United Statesno comment - everything was great!
The Garden view was so nice - the roses were in bloom! It was absolutely quite at night! Stayed at this hotel several times, and it is always a pleasure! I highly recommend!
Stayed in May 2024
Reviewed: 25 June 2024
Dale
AustraliaMy room access was a bit tricky, having to go up one level, walk through the hotel and then down again. I imagine this might be difficult if you have mobility issues. I wasn't coming and going much so this wasn't a huge issue. Staff were very helpful assisting with my luggage.
Friendly staff. Great location, easy walking to restaurants and sights. Easy access on a bus route from the train station. Room so quiet and the bed was very comfortable and enormous.
Stayed in June 2024
Reviewed: 25 June 2024
Coral
United KingdomNothing we can think of
We chose this hotel as we stayed here 22 years ago and it still met our expectations. The location is perfect for getting to all the locations in Bruges. Easy to walk to and from and find. Plenty of good restaurants a short distance away. We didn't have breakfast so can't comment.
Stayed in June 2024
Reviewed: 24 June 2024
Guan
BelgiumThe bed is too soft for me, but it's probably just my personal preference.
The location of the hotel is perfect. It's located by the cannel, not too far from the center, but a lot quieter. We really enjoyed our stay.
Stayed in June 2024
Reviewed: 24 June 2024
Dale
CanadaThere were lots of cob webs at the corner tops of the walls. I should've asked someone to clean that.
I was surprised I had a suite entrance located outside the main building. It was a pleasant surprise. It served the purpose of my stay even better!!!! When I asked for more coffee for the next day, I was given lots!!!
Stayed in June 2024
Reviewed: 21 June 2024
Stephen
United KingdomCramped shared spaces. No restaurant from we could tell.
Brilliant breakfast, spacious room, close to attractions.
Stayed in June 2024
Reviewed: 21 June 2024
Michelle
United StatesWe did not buy breakfast, but we would have appreciated complimentary access to the coffee machine rather than the instant coffee packets in our room.
Beautiful, comfortable hotel with a very helpful and pleasant staff
Stayed in June 2024
Reviewed: 17 June 2024
Joana
SpainRoom was dark and not pretty. And the garden views not worth.
Stayed in June 2024
Reviewed: 16 June 2024
Donald
United KingdomNothing.
Great location, central but quiet. Lovely top floor room with a view of the canal.
Stayed in May 2024
Reviewed: 16 June 2024
Anita
AustraliaCentral location. Room was spacious.
Stayed in June 2024
Reviewed: 15 June 2024
Helen
United KingdomOld fashioned hot & cold taps in shower made it difficult to get water temperature right.
Styling of furnishings & decor to reflect the interesting interior. Friendly & helpful reception & waiting staff.
Stayed in June 2024
Reviewed: 13 June 2024
Derrick
United KingdomPerhaps dinner being available through inclement weather
Location, room style combing old and new, and excellent staff. Special thanks to Fathia on reception for her help and guidance. Incredible lady!
Stayed in June 2024
Reviewed: 10 June 2024
Greg
AustraliaGood sized room , excellent shower, excellent breakfast
Stayed in June 2024
Reviewed: 10 June 2024
John
United KingdomThere are tea making facilities but tea bags were not always refreshed. I got the feeling the Reception staff were under staffed and some guests were waiting a while for service especially in the evenings.
Very pleasant location, relatively quiet, only 10 minutes walk from the Markt. Lovely view over the canal. Breakfast is mostly Continental but option of bacon and scrambled egg. Staff very friendly and helpful.
Stayed in June 2024
Reviewed: 8 June 2024
Darby
United KingdomNothing
Location pure beautiful clean
Stayed in June 2024
Reviewed: 7 June 2024
Mrs
United KingdomHad a room for 3 but set up for 2. Had to ask for extra cup, glass & pillow case but they were delivered to room with no problem.
Good location close to Market Square & areas of interest
Stayed in June 2024
Reviewed: 6 June 2024
Susan
United KingdomClose to the center, overlooking the canal. The rooms were very comfortable, and clean. Easy reach to some delightful restaurants
Stayed in May 2024
Reviewed: 5 June 2024
Jean-pierre
United KingdomGreat location, comfortable and quiet room with good bed and bath in the bathroom. Friendly staff.
Stayed in June 2024
Reviewed: 4 June 2024
Vicki
United KingdomEverything was fine
Nice old style hotel. Excellent staff. Room was large.
Stayed in June 2024
Reviewed: 3 June 2024
Alexandros
MaltaIf I had to nit-pick I would say that the stairs are way too narrow (but it's an old traditional building that adds to the character, plus there is an elevator), and the wooden floor in the room was a bit creaky. But really, these things didn't take away from the great experience.
Really nothing to complain about. Staff was very kind and helpful, the location was magical (our room overlooked the canal), breakfast was great, bed was comfy, bathroom was spacious, a great experience. When we return it will probably be in the same hotel.
Stayed in April 2024
Reviewed: 2 June 2024
Stefan
MexicoThe hotel is an old house very nicely renovated. While it has an elevator to reach some rooms it is challenging to get to your room because you have to go down narrow steep stairs as in my case. Overall it is a nice place. I enjoyed my stay.
Stayed in June 2024
Reviewed: 2 June 2024
Leanne
AustraliaLoved everything about the accommodation. Relaxed spacious great service and very comfortable. Very happy
Stayed in May 2024
Reviewed: 24 May 2024
Tessa
United KingdomOur electronic room key kept not working which was a bit annoying and the staff member made us feel as if we were doing some wrong, when in fact it just had to be reset. Our bathroom was also very dark and a bit dingy.
Our room was beautiful and the hotel had a beautiful ambiance and staff was mostly friendly. We had a wonderful view of the canal from our room and everything was easy and relaxed. We would definitely come back!
Stayed in May 2024
Reviewed: 23 May 2024
Tracey
AustraliaGreat location and nice spacious room with a comfy bed.
Stayed in May 2024
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