134 Av de Tervueren, Sint-Pieters-Woluwe / Woluwe-Saint-Pierre, 1150 Brussels, Belgium
#63 of 194 hotels in Brussels
Guests' ChoiceBased on 746 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
8.9
Facilities
8.4
Staff
9.0
Value for money
8.1
Free WiFi
8.2
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End of dialog contentReviewed: 25 September 2024
Barbara
Czech RepublicLarge, comfortable and very clean rooms. Great location, close to subway and tram. Helpful and friendly staff.
Stayed in September 2024
Reviewed: 13 September 2024
Ian
SwitzerlandThe wifi didn't function properly in my room this time and the self check out link also didn't work this time for some reason.
The check in process was smoother than usual and the rooms were comfortable as usual. The hotel is conveniently located and easy to reach from the airport and the service from the staff was good.
Stayed in September 2024
Reviewed: 11 September 2024
Qusay
SwitzerlandI didn’t like the area and very poor breakfast
Was somehow clean and comfortable Friendly staff
Stayed in September 2024
Reviewed: 9 September 2024
John
CanadaBreakfast hot selection needs some improvement. Noisy neighbors. What can you do?
Liked the older style.
Stayed in September 2024
Reviewed: 1 September 2024
Thomas
GermanyQuaint hotel with elegant interior
Stayed in August 2024
Reviewed: 30 August 2024
Anthony
New ZealandBed hard, pillows thick
Spacious room, good location
Stayed in August 2024
Reviewed: 30 August 2024
Wilfried
Netherlandsatmosphere in the breakfast room could be improved
big comfortable room
Stayed in July 2024
Reviewed: 29 August 2024
Julie
United KingdomOur second breakfast was disappointing due to lack of staff available to cook anything to order. Despite signs showing 'bacon' available, there wasn't any!
Room was clean and comfortable and the location was great - not too far from the main attractions but far enough!
Stayed in August 2024
Reviewed: 27 August 2024
Tahir
BelgiumThe beds were too soft for our liking, and the bathtub was slightly uncomfortable.
We love the location of the hotel. The metro and bus, as well as tram stops, are right next to it as well as a few lovely restaurants and cafes. The rooms were spacious and comfortable. The washroom was full of products for us to use. The hot rack was very useful for drying undergarments and towels. The room service was good, and the food was delicious as well as reasonably priced. We had a lovely stay at Eurostars Montgomery and would be happy to stay here again.
Stayed in August 2024
Reviewed: 24 August 2024
Hani
United Arab EmiratesElevator is kind of old and slow and in the rush hours it may take some time to arrive, still not a big problem for the nice hotel
Room size and fitting.
Stayed in August 2024
Reviewed: 23 August 2024
Kristine
LatviaNo drinking water in the room except minibar. Why? It was even in apart hotels at other places. No coffee maker as promised in the room. Running shower “cap” and too high to step in to the shower; should wait for scrambled eggs, when received was dry and not delicious, no bacon. Strange check out - said that it is from a distance, but, seemed that not exactly. Why then spend the time to do that automatically, if at the end the check out is the same as always? Only one normal size towel - not enough, if one wants to wash the hair.
Pompousity. Nothinhg else to say more, sorry. Have been in hundreads and this is not a 5 stars.
Stayed in August 2024
Reviewed: 22 August 2024
Agnes
HungarySpacious and clean room, perfect for short business trip. Easy to reach also by public transport.
Stayed in June 2024
Reviewed: 21 August 2024
Iulian
RomaniaOnly one elevator
The room and the location
Stayed in June 2024
Reviewed: 21 August 2024
Mohammed
United KingdomBreakfast was disappointing, not enough choices.
Very clean and comfortable rooms, friendly staff and very good location.
Stayed in August 2024
Reviewed: 15 August 2024
María
ArgentinaThe neighbourhood, the location, the wooden closet plenty of space with doors, antique style, well maintenance.
Stayed in August 2024
Reviewed: 7 August 2024
Peter
United StatesWaiter at breakfast on Sat, Aug 2 was very rude to us. He stated “These certain tables are saved for our “important” guests!”. Then he aggressively started sweeping food onto the floor near our feet at the end of the breakfast period and actually came over and said to us: “The breakfast is closing soon. You have approx 5 minutes to eat, and then you must leave!” So so rude, especially when he could see that we were almost finished! Unacceptable and we have never encountered this anywhere in any of our travels!
Breakfast selection was good. Front desk staff were pleasant and helpful.
Stayed in August 2024
Reviewed: 7 August 2024
Mark
United KingdomLovely quality hotel with great rooms. All quality fittings and furnishings. Many staff and all very polite and helpful.
Stayed in August 2024
Reviewed: 1 August 2024
Richard
CyprusUnfortunately my wife’s iPad was missing while at hotel. After some effort by the staff and stress on our part the ipad was located after we had left and the hotel sent it to us by courier. The "find my" app by apple really helped!
The hotel is very nice , good sized rooms and comfortable beds in a quiet area. The breakfast was good and eggs could be ordered as you wished them prepared. They did have gluten free buns as well, always appreciated.
Stayed in July 2024
Reviewed: 29 July 2024
Abdelhalim
LuxembourgSauna didn’t work but I know it can happen
Well located and spacious rooms
Stayed in July 2024
Reviewed: 23 July 2024
Ananda
Netherlandscheck-in, no queueing and the understaffed check-in personnel had no idea who is waiting; a bit pricey and old fashioned structure; is on an inner street easy to miss -better board signs would have helped.
Location, cleanliness, helpful staff
Stayed in May 2024
Reviewed: 22 July 2024
E
NetherlandsNo Dutch/ Flemish television
The room
Stayed in July 2024
Reviewed: 16 July 2024
Candice
United StatesNo connecting rooms. The hotel needs you to book two rooms if you are 4 people (2 adults and 2 young kids) but they do not have connecting rooms which makes it really tough for young families. This addition would make the hotel perfect.
The hotel was lovely and is in a great location. This was our second time at this hotel.
Stayed in July 2024
Reviewed: 15 July 2024
Raj
IndiaLimited choice in breakfast - no mention of Veg/Vegan choices
Location is very close to Montgomery Metro Station - about 10-12 mins away from Centraal.
Stayed in July 2024
Reviewed: 27 June 2024
Diana
United StatesToo far from the Grand Place
Staff
Stayed in June 2024
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