Quinten Matsijslei 25, Antwerp District, 2018 Antwerp, Belgium
#42 of 76 hotels in Antwerp
Guests' ChoiceBased on 482 hotel reviews
8.0Cleanliness
8.4
Comfort
8.4
Location
8.5
Facilities
8.1
Staff
8.6
Value for money
7.9
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 June 2024
Naqi
GermanyMy little son was bitten/stung a lot and multiple times by bed bugs and/or mosquitoes because he slept on the sofa bed. The parking was really expensive and not directly at the hotel and 2 blocks down the street.
The staff specially at the brakfast was really kind. The design and interior are awesome. Beautiful, clean and big room and nice location in the city. The breakfast was rich and delicious.
Stayed in June 2024
Reviewed: 8 June 2024
Segolene
Francethe shower was a bit old and we could see mold / rust on the ceiling. we had no chance, we ended up close to a room that was occupied by very noisy people that decided to talk and laugh like cows until 3am. the reception was not picking up to our complain calls. So i would say that the rooms were not well isolated at all in between them.
the hotel is nice and well situated, the breakfast was very good, i was very happy to have such choice, the rooms are spacious and well organised
Stayed in April 2024
Reviewed: 28 May 2024
Meritt
NetherlandsThe location seems central but you need to walk 7 to 10 minutes to a tram stop to get to any of the sights or museums. This is the main reason we would not return to this hotel.
The room is what you expect from a chain hotel, nothing super fancy but functional. We had a room overlooking the park which was nice.
Stayed in March 2024
Reviewed: 28 May 2024
Petra
BelgiumThe carpet. In addition, there was a big stain on it.
the room was big enough and had everything I needed. I liked the water kettle.
Stayed in May 2024
Reviewed: 18 May 2024
Caoimhe
IrelandThe location is great, it's a short walk from the train station - super handy if you are moving around Antwerp. It's close by to a lot of different restaurants, plenty of food options! The room was clean and comfortable, there was plenty of room in the twin room. We only had a night there but it was a nice stay with no issues.
Stayed in April 2024
Reviewed: 15 May 2024
Carlo
NetherlandsThe beds are rather hard and with a pillow that I found too small to be comfortable.
Convenient location, excellent breakfast. Nice bathroom
Stayed in May 2024
Reviewed: 8 May 2024
Peter
AustraliaNice easy walk into the main centre, park across the road.
Stayed in April 2024
Reviewed: 29 April 2024
Roelof
Netherlandscarpet had some weird stains we coudn't place, probably cleaned with a wrong cleansing stuff. we mist a toiltetbrush in the bathroom/toilett. Lighting in the bedroom to less. i was wondering how people cann escape trough the window in case of emergency, because the window has a restriction to open it further than about 10cm.
Breakfast was oke.
Stayed in April 2024
Reviewed: 22 April 2024
Margaret
United KingdomNo room service
I booked it for my daughters who went to see a concert there. They really liked it.
Stayed in April 2024
Reviewed: 14 April 2024
Abdel
BelgiumThe mini fridge was not on, I think.
The room was very neat and comfortable. The mini fridge didn't work, but that was not so bad. The bed was very good. We loved the bathrobes and slippers.
Stayed in April 2024
Reviewed: 11 April 2024
Naomi
GermanyBathroom door didn’t close.
Well located near the city park. Short walking distance to the central part of the city.
Stayed in April 2024
Reviewed: 8 April 2024
Craig
United KingdomNothing, very nice hotel
Lovely
Stayed in April 2024
Reviewed: 2 April 2024
Roshni
IndiaNot enough parking spots so had to park a little away from the hotel
Location, staff and size of rooms were good
Stayed in April 2024
Reviewed: 22 March 2024
Melanie
NetherlandsEverything was fine.
The staff were really friendly, especially the cleaning staff and everyone at breakfast.
Stayed in February 2024
Reviewed: 12 March 2024
Aneta
United KingdomSmell in the corridors.
Great location, friendly, professional staff. And super hot shower, normally you don't get that in the hotels. Decor of the hotel might not be to my liking but done with attention to a detail.
Stayed in March 2024
Reviewed: 7 March 2024
Keypo
ColombiaThe premises were a little old, and the towels in the room were old and worn out. The room needed more light, it was dark.
The room had a Pod coffee machine and a teapot, which was always welcome. The breakfast was AMAZING, I'll go back just for that. The location is really good, I can go from the central station to the hotel by foot, 10 minutes walk top.
Stayed in March 2024
Reviewed: 28 February 2024
Osmond
NetherlandsIt would be nice to have some more lights in the room. Felt a bit dark in the evening but is a minor thing
Great location. Close to the city center. Very friendly staff. Beds were comfortable.
Stayed in February 2024
Reviewed: 28 February 2024
Sajit
NetherlandsNothing that is worth mentioning.
Wide spread and helpful staff.
Stayed in February 2024
Reviewed: 26 February 2024
Karalunaite
BelgiumAll was good. Standard hotel room. In room was not a water to drink
Great location, very nice price and amazing beeakfast
Stayed in February 2024
Reviewed: 26 February 2024
Ebohon
BelgiumGood
It was very nice
Stayed in February 2024
Reviewed: 19 February 2024
Alhaji
NetherlandsI did not like the parking system,i spent more than i expected and have to walk more than 10 minutes back to the hotel in the rain with my lugage.
The staff,locaiton and the room
Stayed in February 2024
Reviewed: 18 February 2024
Jade
United KingdomClose to the train station, very clean room, big bed
Stayed in February 2024
Reviewed: 14 February 2024
Samuel
United KingdomWas quite disappointed that there was no access to the gym due to flooding. If we hadn't received a room upgrade , I would've requested some sort of compensation.
Room, bed, shower, lobby, staff, speed of elevator, free upgrade
Stayed in February 2024
Reviewed: 9 February 2024
Richard
United KingdomThe breakfast could be a lot better, especially the baked beans! Ran out of sausages and egg by 8.30 am only to be told they've no sausages left. Just could do with more variety.
Staff exceptionally helpful and friendly. A clean and comfortable room and a great location.
Stayed in February 2024
Mourão, Portugal
Trogir, Croatia
Meridian, USA
Vaxholm, Sweden
Ribeira Grande, Portugal
Kraczkowa, Poland
Gresham, USA
Rho, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content