27 Bogaardenstraat, 3000 Leuven, Belgium
#15 of 28 hotels in Leuven
Guests' ChoiceBased on 206 hotel reviews
7.9Cleanliness
8.3
Comfort
7.9
Location
9.3
Facilities
7.7
Staff
8.7
Value for money
8.0
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 October 2024
A
Netherlands- beds were uncomfortable. two single beds put together constantly sliding apart and very soft matras with holes in it. - showerwalls werent clean - noisy
nice and flexible staff great location not as expensive as other hotels in the area
Stayed in October 2024
Reviewed: 13 October 2024
Klara
SloveniaCleaness very poor, hair on the floor, toilet not clean
Location, very friendly staff, community kitchen facilities
Stayed in October 2024
Reviewed: 5 September 2024
Pedro
NetherlandsThere should be a table for working inside the rooms.
Great price for the location plus breakfast included. It is not so comfortable, so it is great for a short stay.
Stayed in September 2024
Reviewed: 2 September 2024
Sjors
NetherlandsRoom window could not be put on ventilation mode and therefore was a bit warm during the night (as well no airco)
Quiet location, good breakfast and good value for money
Stayed in September 2024
Reviewed: 8 July 2024
Richard
LuxembourgNo real complaints
Nice little place, staff were super nice and friendly, was a good enough location
Stayed in July 2024
Reviewed: 3 July 2024
Guseugen
GreeceVery narrow room, no air-conditioned (not necessary at this period of time), no furniture to put our language.
Clean, very nice location, good stuff
Stayed in July 2024
Reviewed: 1 July 2024
Mariane
BrazilFriendly and helpful staff. Great Lounge area and a very cozy hotel. Good breakfast, small but comfortable room.
Stayed in June 2024
Reviewed: 11 June 2024
Guus
NetherlandsWhen we entered the hotel, we were not welcomed in a friendly way. The girl at the reception acted like she didn't expect anyone that day. We wanted to park our car in the hotel parking, this also was a bit difficult to arrange. We reserved a parking place and had to come back later to park the car. When we came back at the agreed time, we were told the parking was full. It felt a bit like they preferred not to have anyone park there.
The location was perfect, breakfast options were limited but fine, room was small but comfortable.
Stayed in April 2024
Reviewed: 10 June 2024
Martin
Czech RepublicNot cheap hotel - but thats Belgium issue
Great location! Nice breakfast with good quality products Amazing service
Stayed in June 2024
Reviewed: 8 June 2024
Mark
United KingdomThey gave us a very small twin room which had fire escape steps going down past the window, which only swung open, wouldn’t tip, so was not secure and had a rather warm night. Should have asked for a room swap but didn’t get around to it!
Friendly staff, good location, new and clean facility and even a lounge area with kitchen facilities. Breakfast was fine and parking 10 min walk away convenient and reasonable price. They kept our bags during the morning too before we left after lunch. Thanks!
Stayed in June 2024
Reviewed: 3 June 2024
Iryna
UkraineEverything was fine but I found the rooms too small
Stayed in April 2024
Reviewed: 1 April 2024
Irina
Moldovaall ok
Excellent location, not far from the trainstation and from the city center. Very easy to orient. God place, clean rooms.
Stayed in March 2024
Reviewed: 27 March 2024
Vukasin
GermanyMy toilet was dirty when I checked-in. I am not expecting a perfect cleanliness under some hard to reach spots, e.g. under the bed, but having a clean toilet is a minimum one should adhere to.
The location is very central. The staff was nice and bed was very comfortable. Value for money is great!
Stayed in March 2024
Reviewed: 22 March 2024
Lennart
DenmarkSmall room, very small bathroom.
Close to center of town, very friendly and helpful staff.
Stayed in March 2024
Reviewed: 13 March 2024
Fabrice
FranceNoisy, both the student walking in the street with lightly insulated windows, and student group statin in the same hotel closing doors loudly till late. Sound insulation not ideal. Not hotel does double as a hostel.
Great staff, but watch out they are gone by 20:00 good location.
Stayed in March 2024
Reviewed: 13 March 2024
Witold
NetherlandsIn city center en near business meetings. Affordable.
Stayed in March 2024
Reviewed: 26 February 2024
Christine
United KingdomThe positioning of the toilet and sink was rather uncomfortable, the toliet had been positioned almost under the sink so you had to put your leg under the sink to use the toilet.
Friendly staff, clean hotel and bed was nice and comfy (if a bit high !). Lovely fresh bread on the breakfast, and good coffee.
Stayed in February 2024
Reviewed: 8 February 2024
Monika
Czech RepublicThere was not much choice for a breakfast, I missed for example boiled eggs. Also, when more than few people were present, the space by the buffet was quite limited. However, the food was tasty and price was good.
I liked that the location was quiet while still being close to the train station. The apartment was very spacious and beds were comfortable. Everything seemed clean to me. I also liked the common room with the kitchen so we could also prepare our own meals or socialize with other guests.
Stayed in February 2024
Reviewed: 23 October 2023
Dirk
GermanyThe coincidence of my stay with the Welcome for the 1st semester students of the University was quite noisy!
The location near the center of Leuven is really good.
Stayed in October 2023
Reviewed: 22 October 2023
Joanna
PolandI found nothing to complain about
great location, clean rooms and very helpful staff
Stayed in October 2023
Reviewed: 16 October 2023
Ely
Belgiumrooms could be a bit more clean
breakfast
Stayed in October 2023
Reviewed: 15 October 2023
Ian
GermanyInternet was out of range in our room
Great location and price.
Stayed in October 2023
Reviewed: 15 October 2023
Kathleen
AustraliaWas basic but comfortable.
Stayed in October 2023
Reviewed: 10 October 2023
Anne
United KingdomI'd like a headboard on the beds, and perhaps more generous amounts of fruit and vegetables out for breakfast. However, breakfast was not expensive so still reasonable value for money. Also, as the only window opened over the inner courtyard onto a staircase, and was apparently designed for climbing out of in an emergency, it would be nice to have an alternative secure way to have fresh air into the room overnight.
Helpful staff (eg, advised on car parks and how to get there). Very clean. Good en suite bathroom. We slept well, despite this hotel being in the middle of the town.
Stayed in September 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content