Indoor pool was cold, outside pool was meant to be 28 degrees but felt colder couldn’t use the facilities cos was so cold

Breakfast, free drinks all day and night

Stayed in September 2024

Lack of cooking crockery, pans, cutlery, glasses etc in the kitchen. No where to eat in walking distance And not walking distance to the train station either

Nice comfy beds, very clean dog friendly, staff friendly too

Stayed in July 2024

The toilett was separat from the bathroom, that was a bit wierd. The neighbourhood was kind of ”industrial”, but you could easily take the tram to the beach or town.

Good breakfast with many options, very friendly staff and it was nice to be able to order food at any time.

Stayed in July 2024

The breakfast buffet was good

Stayed in July 2024

Parking not easy to find

Pool, restaurant, team

Stayed in July 2024

Hi About Parking place Free time is short ( 30 min ) and Long time is expensive

It has a good breakfast but I saw the staff of the hotel when they wanted to change the Drinking water tank , they touch the pipe (that one is inside the tank) with hand

Stayed in July 2024

The kinds room with no air (in the morning she couldn't sleep as too hot (it wasn't hot outside) BUT we can't open neither the windows nor the door of balcony due to the smell of cigarettes smoke (probably many are smoking on balcony or in the yard...:(:(

Staff in the morning were very kind!

Stayed in June 2024

I was bothered by noise coming from the bathroom, and the cleaning could be improved. Breakfast also needs enhancement.

I appreciated the convenient location near Zeebrugge port side.

Stayed in May 2024

We had to pay for the garage parking this year (18€ per day). Breakfast had lots of choice but expensive.

The hotel is spacious and clean. Staff are friendly.

Stayed in April 2024

Pity the shower didn't work out well. Although it was repaired according to the staff it didn't give any hot water.

Location.Close to my job for the next day in the Port of Zeebrugge.

Stayed in April 2024

Exorbitant price for overnight parking. Should be free for the guests

Clean barhroom

Stayed in March 2024

When I made reservations I wanted without breakfast, the choice represented was "breakfast 21E" or "breakfast included", naturaly I chose the first, turns out, both had breakfast included, I feel manipulated. Then at checkout I had to pay 66E extra 12 for tax and 54 parking, it was for three days parking because I reserved 3 nights, due to circomstance I only stayed 2 nights, payed for three wich is oke but why 3 full parking days? I arrived at 2200 and left at 1400 so less than 2 day park but full 3 day pay, rip off.

facilities where good

Stayed in January 2024

Awful depressing location. No fault of hotel!

Outstanding staff. Reception team very helpful and managed my need for a warmer room efficiently and kindle. Breakfast team so welcoming and warm. My dog was particularly welcomed with staff bringing him daily treats.

Stayed in November 2023

To be able to use a spa/sweeming pool,you need to pre- book,and you can use only one hour.

Very helpful staff.

Stayed in October 2023

The pillows were small and very thin, confusing parking layout

Good room size, Toiletries and snacks available, 24/7 reception and friendly staff

Stayed in October 2023

Location is not nice between the roads Swimming pools were not usable - outside pool looked dirty and inside pool very small and not nice

Room was modern and clean with a nice terrace

Stayed in September 2023

parking is hopeless. very busy and noisy

Stayed in June 2023

21€ for breakfast is just an insane ask for any place, especially because people go to Ibis as a budget friendly option! The location was okay, just the city was ugly and under serviced for a touristic area

The room was big and comfortable. The bathroom had both shower gel and shampoo

Stayed in May 2023

only 1 receptionist ! on a fully booked long weekend!! the waiting time is AWFUL. also, the only receptionist serves as barman. impossible to get a beer !! so bad. also my bedsheet had a tear. looked old and worn out.

it’s ok. too expensive.

Stayed in April 2023

Gym opens at 10:00. Indoor pool the same. This is very bad as it was one of the reasons I chose this hotel. Parking fee 15 euro per day that is a bit steep. 21 euros for Breakfast. High, but ok, not outrageous. Gym and pool should be open at 0700 or 0800 the latest, especially for business travelers

The Breakfast is nice. The rooms are clean (bit outdated), beds are good. 24h reception is nice and staff is friendly

Stayed in February 2023

Staff were not always friendly especially at evening meal time- possibly due to a language barrier.

Breakfast was sufficient although sometimes very busy. Room was comfortable and adequate for my stay.

Stayed in January 2023

Construction right next to the hotel. Very loud from early morning

Pool and hot tub area!

Stayed in November 2022

the family room was nicely set. perfect for us at least.

Stayed in October 2022

The location and the pool was very crowded

very comfortable bed, nice staff

Stayed in July 2022