Villalaan 20, 9320 Aalst, Belgium
#16 of 17 hotels in Aalst
Guests' ChoiceBased on 406 hotel reviews
7.5Cleanliness
7.8
Comfort
7.7
Location
7.9
Facilities
7.5
Staff
8.4
Value for money
7.5
Free WiFi
8.3
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End of dialog contentReviewed: 3 June 2024
J
United KingdomThe manager was unapproachable and seemed to be on the miserable side. My room was located with a very poor view and was not to my expectations.
The hotel was small but nice, the staff were very friendly, however the manager was unapproachable but accommodating. The reception area was calm, quiet, and welcoming. It was a clean hotel with a friendly atmosphere.
Stayed in May 2024
Reviewed: 23 May 2024
Andrei
Romanianothing to report
everything was fine
Stayed in May 2024
Reviewed: 19 May 2024
Kathlijn
United StatesSo nice with the dog
Stayed in May 2024
Reviewed: 13 May 2024
Grazyna
PolandNo power plugs to charge the phone. Only one in the bathroom. Problem with parking, very little parking spaces to park outside, extra paid underground parking
Location
Stayed in May 2024
Reviewed: 7 May 2024
Petr
Czech Republic- Breakfast wasn't worth €17. The pastry tasted like from the previous day. The sausages were dry. Better to get a fresh pastry from a local bakery. - No fridge in the room. - Bathroom felt crammed like on a boat.
- Tesla Supercharger in front of the hotel. - Just off the highway between Brussels and Ghent. - Fairly modern building though a bit bland design. - Free wifi in rooms and in the lobby, which is suitable for work with desks and plugs (also used by people charging their car) - Free welcome drink when booked through Booking - Parking at the hotel is limited but street parking is free and abundant.
Stayed in May 2024
Reviewed: 6 May 2024
Stummerova
United KingdomThe drainage in our bathroom smelled really bad with wastewater. This got a bit better after we took a shower.
The reception and restaurant area was super modern. The breakfast choice was really good!
Stayed in May 2024
Reviewed: 29 April 2024
Kate
IrelandLocation
Stayed in April 2024
Reviewed: 28 April 2024
David
United KingdomVery pleasant atmosphere with friendly and helpful staff. Room was fine - the windows were extremely well noise-insulated so kept any traffic noise away. Room was very clean and well-functional. We were pleased to have dinner in the hotel and enjoyed the dining area, and very good breakfast in the morning.
Stayed in April 2024
Reviewed: 23 April 2024
Harris
United KingdomThe beds were not very comfortable, the aircon didnt work very well, i spent 3 nights unable to cool down. There are no tea/coffee facilities in the room, having to go to the bar was not expected. There were also no in room ironing facilities even though it is implied that there is
The staff were lovely
Stayed in April 2024
Reviewed: 7 April 2024
Nigel
SwitzerlandGreat to have a Tesla charging station right in front of the hotel.
Stayed in March 2024
Reviewed: 5 April 2024
Hanna
NetherlandsNot close to the centre of Aalst as the name of the hotel suggests No water kettle or glasses in the room
Friendly staff, location is easily accessible from the highway
Stayed in April 2024
Reviewed: 24 March 2024
Kristof
BelgiumOnly 1 towel per person provided
Good value for money, great staff
Stayed in March 2024
Reviewed: 26 February 2024
Kathleen
BelgiumThe plugin far away from the bed
Stayed in February 2024
Reviewed: 13 February 2024
Anthony
United KingdomThe only problem is parking, but we were very lucky this time ! We were travelling in two vans and we stayed for two nights; on both occasions we managed to get the vans close to the front of the hotel, which is important for security. On a previous visit we had to park behind the hotel, though, which isn't ideal.
The hotel is very comfortable and well appointed, and the staff are excellent. The rooms were very nice and all of the services provided were super
Stayed in February 2024
Reviewed: 10 February 2024
Jerve
United KingdomI didn’t like the breakfast ( wasn’t a full breakfast)and the beds(get separate while you’re sleeping). Thanks
I really like the place.
Stayed in February 2024
Reviewed: 6 February 2024
Eric
NetherlandsDinner and location
Breakfast was ok , dinneroptions limited to choice of 2 pizzas
Stayed in February 2024
Reviewed: 28 January 2024
Veky1994
CroatiaThere is no power cords in the room which is extraordinarily stupid, everything else is great.
Stayed in January 2024
Reviewed: 26 January 2024
Chowaniec
United KingdomLack of electric cattle and tea/coffee in the room.
Room, breakfast
Stayed in December 2023
Reviewed: 5 January 2024
Mwanza
United KingdomNone
Good
Stayed in January 2024
Reviewed: 29 December 2023
Mrs
United KingdomWe found 1 bed bug in the morning on our sheets!
Food was amazing l
Stayed in December 2023
Reviewed: 24 December 2023
Joe
United KingdomThere was no toilet brush to ensure the toilet is kept clean every time after use.
The location and parking.
Stayed in December 2023
Reviewed: 17 December 2023
Trevor
United KingdomIts a nice hotel, if you are expecting the Ritz or 5 stars thats not what this hotel i about, If you get a good rate grab a room, grab some bar food and a few beers , hop on the wifi ...
Hotel was close off the motorway, easy to find with sat nav look for the ibis sign when you are close... room was basic and clean, we paid a good price and what we had was good. The food was a little limited just pizza , but ordered 2 and came in 10-15 mins... the bar was oki and some nice beers to choose from, overall happy with the stay i did read other reviews but i would stay there again. Its a no frills room but if you want some basic food in the bar, a few beers and then get your head down there is no better place. Staff friendly,
Stayed in December 2023
Reviewed: 11 December 2023
Jean
United Kingdomyes very nice
yes very nice
Stayed in October 2023
Reviewed: 26 November 2023
Michele
United StatesThis is the second time I've stayed at this hotel and the service leaves a LOT to be desired. For example: When I arrived, there was a man at the desk looking at his phone, and a woman behind the desk looking at paperwork. Neither person looked up at me when I approached the desk. It wasn't clear to me what was happening; was this man just using the desk while he looked at his phone? What was the staff person doing? She wasn't engaging with him, but neither did she greet me or even give any acknowledgement toward me (for instance, if she WAS in fact helping this man). All she needed to do was to look up at me and nod as an acknowledgement that she saw me; even better would have been if she'd said something like "Good evening, I'll be right with you" -- this would have alerted me that she WAS actually helping this man, and in good time would be available to help me too. As it was, I stood there for several minutes WAITING for SOMETHING to happen. ??? In my experience this equals bad manners, and bad customer service.
It's nice to be able to open a window and get fresh air.
Stayed in October 2023
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