Excellent location, 15 to 20 minutes walking, and you will arrive to the major attractions in Brussels. Staff were very friendly and supportive

Stayed in June 2024

The room was like a rooftop. We could not stand up of the bed fast cause you can hit your head on the wall. Very very hot in there. If you close the window you can suffocate. (Not so hot outside)

I liked the location very much.

Stayed in May 2024

towels seemed old and worn

breakfast was very good.

Stayed in May 2024

We had to move rooms on the day before we came back, because of the air conditioning. We only found out we were moving rooms because our key pass wasn't working and we had to go down and report it. We wouldn't of known otherwise as no one had pre warned us

The room was very spacious and we had a small balcony which was good. It had all the facilities that we needed and had herbal teas, which was an added bonus

Stayed in June 2024

They didn’t provide toothpaste

The location

Stayed in June 2024

Liked everything, no complaints at all.

The rroom was very spacious, newly decorated, fresh and very clean. The reception staff were extremely courteous and helpful. Tram around the corner and 15 minute stroll to main square. Loved the location.

Stayed in May 2024

easy to get to several places we wanted to see while in the city, very clean

Stayed in June 2024

There was construction debris outside room door. A lot of noise as well.

The staff. The young lady at the front desk was kind enough to accommodate my request to change room as the original room I was given felt like it was under construction

Stayed in March 2024

Very friendly staff

Stayed in June 2024

I didn’t like the breakfast. In my opinion it is very poor

The hotel is very clean, the location is very god and the staf is very kind

Stayed in June 2024

My room was almost on the ground floor and whenever i had to change i needed to close the curtains, otherwise everybody can see inside my room.

Location, friendliness of the staff and breakfast was nice.

Stayed in May 2024

Clean and friendly staff

Stayed in June 2024

I asked the front desk if there was only one airport in Brussels. He said there was only one so it ended up costing me over 200 euro in a mad rush to Brussels 2nd airport in time to catch my flight. Air con didn't work

Staff were friendly, room was clean and the bed was comfy.

Stayed in May 2024

We were next to the lift luckily for us it was only working the last two days as it was very noisy

Very clean bed really good and bathroom was excellent

Stayed in May 2024

A very small size elevator

Room size, location of hotel

Stayed in April 2024

The hotel is convenient to the tourist part of town and the train station where Eurostar services. It is a nice hotel with a yummy breakfast

Stayed in May 2024

There is extensive road works in the area which we were told was due to extensions to the Metro. While we were there it was not too noisy but aesthetically it is not ideal. I don’t know when this works will complete. The air conditioning in the room was not working and talking to other guests, this was also true of their rooms. During our stay the temperature was just low enough not to need the AC for us but later in the year it will be needed. It maybe this was not available to save money. The fitness room is small and has a bike machine, a treadmill and upper body weights machine which could be better positioned to enable getting around. There is a TV here but we could not get it to work.

Our room (401) including the en-suite was spacious and clean, the latter had a bath which was a plus. The beds were comfortable and the staff were helpful and welcoming. Breakfast was good with a wide selection although the hot item choices was limited and there was no cut fruit salad. For us the location was good being close to eateries, the Eurostar train & Metro station and some of the attractions, in particular the Grand Place.

Stayed in May 2024

Air conditioning did not work, corrosion in the bathtub/shower.

As always, great location, good breakfast large room.

Stayed in May 2024

Problem re bar service

Large room with large en-suite. Great breakfast with fantastic staff.

Stayed in May 2024

The air conditioning wasn’t working in the whole hotel during our stay and it was a hot weekend. The breakfast dining area is quite small and on the first day there wasn’t a free table when we first arrived but it sorted itself out quickly.

The location was very close to restaurants and cafes and a comfortable walk to Grande Place. It was also close to a Metro station we used to go to Docks Bruxsel

Stayed in May 2024

Smart tv was not working and when you opened the window to cool the room, many flies came into it

Big space in the room, specially considering we were 4 people. Comfortable bed and beautiful entrance and lobby

Stayed in May 2024

Be aware that it takes a while to get there from gare du midi and there was building work going on. It looks like a long term project with the aim of gentrifying the area. Obviously this is not in control of the hotel, but guests may wish to take public transport to avoid carrying their luggage through the building works.

The room was huge with a really big bed. The bathroom was also big and had a tub. Breakfast was OK but not the best we had on our holiday. It's close to the grand place and other Brussels sights. The lobby and breakfast areas are beautifully designed.Reception staff were friendly and helpful.

Stayed in May 2024

Hotel lobby was under renovation. Room was awkwardly placed after the emergency exit door.

Walking distance to city center. Good breakfast. Quiet, comfy rooms.

Stayed in April 2024

The location

Stayed in May 2024