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  5. Reviews of Holiday Inn Express Antwerp - City Centre, an IHG Hotel

Reviews of Holiday Inn Express Antwerp - City Centre, an IHG Hotel 3 stars

Frankrijklei 4-6, Antwerp District, 2000 Antwerp, Belgium

#21 of 75 hotels in Antwerp

Guests' Choice

Review score

Based on 417 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.9

  • Location

    9.4

  • Facilities

    8.7

  • Staff

    9.2

  • Value for money

    8.7

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 13 November 2024

    10
    Very nice staff
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Very nice and helpful staff

    Stayed in November 2024

  • Reviewed: 5 November 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights

    The location of the hotel was very convenient and close to many restaurants in the city. The staff was very friendly and accomodating. I enjoyed the variety in the breakfast. I will definitely consider booking again at this hotel in the future.

    Stayed in November 2024

  • Reviewed: 4 November 2024

    10
    Great vacation at Antwerp!
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Bedsheets and floors were a but stained.

    Great location, breakfast and service!

    Stayed in November 2024

  • Reviewed: 2 November 2024

    10
    Perfect location!!
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    The hotel is located in downtown very close to the central station, it’s very clean and the staff very kind with big smile. It was a pleasure to stay there !!

    Stayed in October 2024

  • Reviewed: 2 November 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights

    Functional hotel very central in the city, deep between the new and old area of the city by an easy walk to everywhere; and very nearby the transportation areas. Practical room and thank you for following me special request of a quite room.

    Stayed in November 2024

  • Reviewed: 31 October 2024

    8.0
    It is a pretty good hotel if your room is not on ground floor
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    My room was rather small ( yet I do appreciate their efficient use of space so I felt handy and ok). Quite unfortunate that we were given a room on the ground floor. We could hear a man having a quarrel right outside our window. Worse still there was some construction taking place and it started slightly before 7 am. Fortunately we had a morning flight so it didn’t bother us too much.

    The room is very new and very clean. Bedding is very comfortable. Breakfast is delightful and tasty with sufficient choices. Location is great being very convenient.

    Stayed in October 2024

  • Reviewed: 31 October 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Single Sofa Bed
    • Stayed 1 night

    The food menu was almost half unavailable, it was bad because I have a child and the meals that could fit for her was not available, i tried two different meals and the return was that did not have the ingredients to cook. The parking lot that is near the hotel is really expensive, we spent more than 40 euros for 1 day. (this is not a hotel issue, but is the parking lot recommended by the hotel, so the feedback is needed).

    The location is really good, the bed is great, shower and clean.

    Stayed in October 2024

  • Reviewed: 30 October 2024

    8.0
    A nice hotel for a one-night city explore.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    Breakfast could have been better.

    The hotel is located within walking distance of the train station and city centre. The staff was friendly and helpful, though they couldn't satisfy our request to place two rooms nearby, not even on the same floor. The breakfast was all right but could have included more hot food. Overall, a nice hotel for a one-night city explore.

    Stayed in October 2024

  • Reviewed: 30 October 2024

    8.0
    Ideal base to visit Antwerp.
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 3 nights

    I had to wait to check in as the desk was unattended and I couldn't see a bell to summon attention.

    Excellent location between Central Station and shopping/historic centre and not far from either. Very new building. Comfortable room with easy chair, kettle and tea/coffee. Very clean. Very good breakfast buffet served in light, airy room free from music.

    Stayed in October 2024

  • Reviewed: 29 October 2024

    9.0
    Comfortable and pleasant stay between Central Station and center.
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights

    The coffee machines in the breakfast room are quite slow, resulting in queues and long waiting time. In fact, one morning I had put my breakfast on one of the tables before queueing for coffee. By the time I got back to my table, my breakfast had been cleared away and someone else had taken my seat.

    Everything still looks very new and clean. Friendly staff, well-equipped rooms.

    Stayed in October 2024

  • Reviewed: 28 October 2024

    8.0
    Great Location/Accomodation/Breakfast/Room Facilities
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights

    The wide choice available at the included breakfast - all good!

    Stayed in September 2024

  • Reviewed: 27 October 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    nothing

    Location is very convenient and the staff is super helpful and nice. Decent breakfast and the small bar next to reception is very convenient.

    Stayed in October 2024

  • Reviewed: 22 October 2024

    9.0
    A short amazing experience with a Belgian vibe but we would Prefer a Michelin chef for breakfast
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    The Windows were dirty

    The view

    Stayed in October 2024

  • Reviewed: 20 October 2024

    10
    Great place to stay in Antwerp
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Central but quiet location, nice room with comfortable bed, great breakfast, and very nice staff

    Stayed in October 2024

  • Reviewed: 19 October 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Room was a adjoining room, we had noisey neighbours laughing at 1am

    Lovely helpful staff

    Stayed in October 2024

  • Reviewed: 18 October 2024

    10
    Staff great!! Reception people outstanding
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No railing on door to outside, had no patio just door!

    Location and price. Breakfast was great. Bed bed was very comfortable

    Stayed in October 2024

  • Reviewed: 15 October 2024

    9.0
    A very pleasant experience.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights

    N/A

    The hotel is conveniently situated, being only a few minutes walk from Antwerp Central Station. Members of staff were exceedingly friendly and offered whatever assistance we needed. The room we stayed in was very cosy and the bed extremely comfortable. Breakfast offered a good selection and was very nice too! Thank you guys.

    Stayed in October 2024

  • Reviewed: 12 October 2024

    10
    Lovely short staff at the hotel, love Antwerp
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Hotel was great, all the usual from holiday inn, great stay. Helpful staff too.

    Stayed in October 2024

  • Reviewed: 10 October 2024

    8.0
    Antwerp is a beautiful city, full of interesting places to visit. The hotel was very well positioned, and makes an excel
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 4 nights
    • Submitted via mobile

    Not the property’s fault, but our room faced the square and was occasionally very noisy during the night. The breakfast was ok, but not as wide a range of foods as in other hotels I’ve stayed in.

    Very central, near to the railway station and restaurants, and we were able to walk everywhere we wanted to see. Very clean. They offered a free glass of good wine in exchange for not having the room cleaned every day!

    Stayed in September 2024

  • Reviewed: 9 October 2024

    8.0
    good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    none

    good location, nice service

    Stayed in October 2024

  • Reviewed: 8 October 2024

    10
    Fantastic
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was great!

    Breakfast Clean Staff Bar

    Stayed in October 2024

  • Reviewed: 5 October 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Every staff was so so so nice! and it was very clean.

    Stayed in October 2024

  • Reviewed: 4 October 2024

    10
    Excellent stay convenient location
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Very clean and comfortable

    Stayed in October 2024

  • Reviewed: 3 October 2024

    10
    Nice place to stay near the Antwerp train station
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights

    The rooms are a little smaller compared to a few other hotels in the area within the same price range. The hotel is right next to the tram and bus station and is in a busy area. So it may be noisy in the late evenings and early nights if you get a room facing the stations. If you prefer a quieter room, you can ask for a room that is not facing the stations. They do not have hand sanitisers placed near the front desk or the breakfast buffet. WC is located on the -1 level. So, be prepared to take additional steps if you are germophobic.

    The hotel is very near to the train station. It is convenient to walk from the train station to the hotel and not depend on the public transport. The hotel is right next to the tram and bus stations. Catching public transport to different part of the city from the hotel is very easy. The hotel has a luggage hold facility and can be utilized before check-in and after check-out The hotel rooms are clean and all the facilities were available as advertised. There is enough storage for clothing. The breakfast table has enough options and is priced reasonably (If not included already in the price). There are many eateries near the hotel. Hence, there are a lot of places to have breakfast, lunch or dinner. The duty managers and hotel staff are friendly and service-oriented. Major tourist attractions are at a walkable distance from the hotel.

    Stayed in September 2024

Showing 1 – 25

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