Paleizenstraat 90, Schaarbeek / Schaerbeek, 1030 Brussels, Belgium
#195 of 197 hotels in Brussels
Guests' ChoiceBased on 583 hotel reviews
4.2Cleanliness
4.9
Comfort
5.0
Location
5.7
Facilities
4.7
Staff
6.3
Value for money
5.0
Free WiFi
6.7
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End of dialog contentReviewed: 22 August 2024
Mutabazi
Rwandathe place is duty and there is no Air condition, the bed is so old. they refused to change the bedsheet
nothing
Stayed in August 2024
Reviewed: 11 July 2024
Harvey
United KingdomToilet was rusty, towels and beds were dirty.
Convenient location
Stayed in July 2024
Reviewed: 10 July 2024
Kevin
NetherlandsThe shower head was broken and the floor was dirty
The beds were nice and comfortable and the check in and out was efficient
Stayed in June 2024
Reviewed: 8 July 2024
George
NetherlandsThey need to clean the windows in and out and chage
The hotel is not clear and no really security and the lift is also not good
Stayed in July 2024
Reviewed: 25 June 2024
Tanya
BulgariaThe windows in the top floor room cannot be opened and also there is no AC.
The location is good
Stayed in June 2024
Reviewed: 4 June 2024
Thais
IrelandThe room was dirty; the floor stuck to the foot and had socks from previous guests; the bathroom, the sink, and the glass in the shower were dirty. The hotel is close to the north station and is an area that I do not recommend. I felt unsafe.
the receptionist was kind
Stayed in June 2024
Reviewed: 28 May 2024
Amos
BelgiumAt 1st glance the room really looked nice but then we started noticing little things like mold on the walls, stained bedsheets, malfunctioning shower head with no hot water the 1st day and to top all that off our neighbour kept blasting music until 4am. But i guess that what u get for booking a room in that neighbourhood.
It was close to the train station
Stayed in May 2024
Reviewed: 21 April 2024
Sanja
MontenegroThere was broken furniture in the room, and it felt crowded. Some of the items that were there are not needed. Some of the furniture does not fit well in the room. I also did not like the location of the hotel
The bed was comfortable and the room warmed up quickly. The wifi worked without a glitch
Stayed in April 2024
Reviewed: 20 April 2024
Galiński
PolandProblems with hot water, electric heater, lack of frigde
Staff service
Stayed in April 2024
Reviewed: 22 March 2024
Alexandra
GermanyThe location of the hotel is not ideal. There are very few options for food, coffee, etc., anywhere nearby, and I didn't feel entirely comfortable walking around this area in the evenings, especially alone as a woman. It was also recommended we don't leave our things with the front desk before or after check in/out as the hotel does not have a secure or safe place to store belongings. The hotel smelled like smoke and weed consistently. The towels we received in the rooms when we checked in were still damp and were sitting on the bed where they got the bed damp. The shower has no door or barrier to stop water from pooling up all over the floor. There are no hangers, despite having a closet with a bar in it for hangers. Our keys were consistently getting deactivated and needed to be reactivated by going to the front desk. In general, there is a run-down and dirty feel to the rooms, hallways, stairs, and elevators.
The staff were nice and helpful. They did try to let us check in early, so that was kind. They did include free water bottles and toiletries in the room. The beds were fairly comfortable. I liked the little bedside tables. The staff were really chill about us sitting in the lobby and just working on things or chatting with each other while waiting for our rooms to be ready.
Stayed in March 2024
Reviewed: 19 March 2024
Unyon
Democratic Republic of CongoNot clean , the staff not kind
Only the lady at the reception was friendly
Stayed in March 2024
Reviewed: 18 March 2024
Israel
IsraelThe room was with a strong smell of smoke Hole in the door to the bathroom Furniture was really old
The service was good
Stayed in March 2024
Reviewed: 14 March 2024
Nikolaos
GreeceWindows didn't close enough so there was enough noise. The heating device was broken. For 4 days they didn't change towels and sheets. I found used rowel in the bathroom.
The location was half an hour on foots from the center and close to canal
Stayed in March 2024
Reviewed: 5 March 2024
Lucie
Czech RepublicEverything was broken. The hallway was stinky and the floor was full of trash. The toilet was discusting.
The beds where clean and the room was big. The tv had a netflix.
Stayed in March 2024
Reviewed: 3 February 2024
Fien
BelgiumThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 19 January 2024
Lauren
IrelandVery unclean. Holes and stains in the bedsheets, stains all over the walls, the shower was gross, just overall very grubby. There was no heating system; it didn’t work. There was a small heater above the bathroom door that did not emit much heat, I had to keep it on for 4 solid hours before it became warm enough, and I was quite literally shivering for most of my stay as it was -4 outside. In this kind of weather it’s ridiculous to not have a working heating system in a hotel! I had to wear 4 layers of clothes to be able to sleep. It was honestly horrible.
The staff were nice and helpful and the location was decent.
Stayed in January 2024
Reviewed: 6 January 2024
Elliot
United KingdomShower flooded my bedroom
Stayed in December 2023
Reviewed: 12 November 2023
Natalia
CanadaNo towels.. the bed was full of hairs....no telephone in the room...the guy at the front desk was weird ( he seemed high)
Stayed in November 2023
Reviewed: 11 November 2023
Katarzyna
PolandThe shower was dirty, and it looked like nobody cleaned Shower chemical, just water.
Stayed in November 2023
Reviewed: 31 October 2023
Sonali
United KingdomLocation..no TV in the room, no lift, bed bugs , no double glazed window so so much of disturbance due to traffic.
Nothing..
Stayed in October 2023
Reviewed: 25 October 2023
Anna
United StatesRoom has been filthy: - stains on sheets - ripped sheets - filthy floor Bathroom has been with Lime residues all over the showering glass. In addition, the rooms are very light-hearted, thus every door opened and closed in rooms underneath, above and nearby could be heard. Many people that have moved loudly in the middle of the night, therefore no chance to get a good rest. Rather for party people who do not need sleep. No TV channels available and a broken lamp.
Stayed in October 2023
Reviewed: 27 September 2023
Khainga
KenyaThe beds were very uncomfortable.
Stayed in September 2023
Reviewed: 23 September 2023
Pablo
ItalyIs was really dirty and old, seem like they never clean that room since the last person that was using it. And when I said dirty is really dirty, its a shame because is not that bad but is like they dont care anymore. The shower had hair and the sink was dirty, I ddnt took photos because I belive they can change with a good critic.
Where is located is ok, not far from the station.
Stayed in September 2023
Reviewed: 23 September 2023
Muresan
RomaniaWe didnt had towels. The windows were dirty and opening them was a hard exercise
The staff only
Stayed in September 2023
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