Nothing- I liked everything…perfect for the princess in me!

Majestic - a place that makes you feel like royalty! Luxurious and impressive decor. Room size was spacious n bathroom with tub a joy. Would highly recommend n stay here again!

Stayed in September 2024

Nothing

Everything

Stayed in September 2024

Perfect central location, exceptional staff.

Stayed in September 2024

Location was excellent

Stayed in September 2024

The only downfall was our bed. Our mattress was extremely uncomfortable. I should have reported it so we could move to another room.

The property and gardens were beautiful! The staff was always helpful and polite. Our overall stay was incredible

Stayed in September 2024

Nothing.

The staff were amazing and I couldn’t fault the room, facilities and restaurant. A fantastic place.

Stayed in September 2024

N/A

Everything - superb hotel. Breakfast perfect, staff fantastic, hotel room/facilities beautiful!

Stayed in September 2024

TV was disappointing but you're not in Brugge to watch crap European tv!

Location is excellent and easy to find staff were extremely friendly and helpful hotel bar had a nice vibe to it. unfortunately, we did not have time to eat at the restaurant room was fantastic- very quiet and bed was superb.

Stayed in September 2024

Possibly due to the wooden floor, sometime will hear a little of the walking sound from the guest above

Clean, safe, and the server is kind and helpful

Stayed in September 2024

The hotel car park is under ground and accessed from the rear of the property. Driving in Bruges with its one way streets and traffic restrictions can be a challenge and it is unfortunate that access to the Hotel from the car park is up a set of narrow and black steps which these older guests found difficult. There is a service lift staff use for luggage, but guests must tackle the stairs or head back into Bruges' mesh of one way streets.

Our room was very comfortable with an excellent shower. Breakfast was delicious and the staff were all welcoming and went out of their way to be helpful. The hotel is in an excellent position close to the main square and the main sights.

Stayed in September 2024

Very good location with excellent car parking. Lovely spacious room. They were able to provide a wheel chair for us which was great

Stayed in September 2024

Stunning hotel, brilliant location. We absolutely loved our stay here. Will definitely return to Brugges and will certainly try and book this hotel again. Couldn't fault a thing

Stayed in August 2024

The air conditioning was very poor in our room

Very friendly and location

Stayed in September 2024

Stunning place and superb location

Stayed in September 2024

Good breakfast choices. Perfect location. Peace and quiet in the midst of tourist spots

Stayed in September 2024

A very small criticism. Didn’t like the wired hairdryer in the bathroom. Not powerful enough for a lady with long hair, it kept cutting out. However an alternative was provided which was much better.

Duke’s Palace was very well located. All the staff were friendly and professional. Our room was very comfortable and spacious. There was every food option available for breakfast. Great hotel bar!

Stayed in September 2024

How often do you get the chance to live in a palace? This was the palace where Charles the Bold and his daughter Mary of Burgundy lived (and indeed where she passed). The hotel is beautiful and is nicely located in Bruges, close to everything but not in the middle of it all. That is to say, you get the best of both worlds. Our room had a city view with big windows, allowing you to see the entire Bruges skyline, listen to the bells, and see one of the golden statues of the Duke’s Palace that adorn the roofline. The bathroom was spacious and had a separate bathtub and shower cabin. There was a window from the bathroom into the main room, which was nice. Breakfast had many options, including a station where you could carve your own Belgium chocolate (dark, milk, and white) with a two-handled knife! There were lots of fresh fruit options, waffles, and even sparkling wine. Many standard breakfast foods were available in the buffet, but omelets and lactose-free coffee options are available when you ask. The back room of the dining area is a little dark and not as nice as the front part, which has a wall of windows which allows you to see the palace while you eat. A coffeemaker is in the room, and we asked for a tea kettle and bottle opener from the front desk. There is a nice souvenir store just around the corner that stays open later than the other stores and sells a good variety of Belgium beers (and other things). We enjoyed staying in the Palace and it added to the experience of being in historic Bruges.

Stayed in August 2024

A superb hotel situated in the heart of the city 2 minutes from the central square. Had its own car park.

Stayed in September 2024

Nothing to dislike

Extravagant beautiful

Stayed in August 2024

Everything

Stayed in September 2024

The staff was very friendly and accommodating. They explained everything well and provided excellent quality of service.

Stayed in September 2024

The price.

Location is excellent. The hotel is stunning and staff were so helpful and friendly. There was so much choice for breakfast and our room was elegant and comfortable. Everything was excellent!

Stayed in September 2024

Nothing.

Great location, beautiful hotel and facilities. Staff were extremely helpful. Despite being so close to the centre it was extremely quiet. Awesome stay.

Stayed in September 2024

I thought I had booked a junior suite in the heritage wing . Also air conditioning was not working too well . Breakfast was good but not great There could have been a more personal touch

Location ambience hotel decor and decency of staff

Stayed in September 2024