Vrijdagmarkt 5-6, Historic Centre of Brugge, 8000 Bruges, Belgium
#44 of 100 hotels in Bruges
Guests' ChoiceBased on 1472 hotel reviews
8.6Cleanliness
8.9
Comfort
8.9
Location
9.5
Facilities
8.7
Staff
9.0
Value for money
8.4
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 June 2024
Gillian
South AfricaClean, comfortable, convenient and quiet. This hotel ticked all my boxes. Lovely helpful lady at reception.
Stayed in June 2024
Reviewed: 22 June 2024
Umut
TurkeyLocation, comfort, personal
Stayed in June 2024
Reviewed: 22 June 2024
Quynh
NetherlandsNothing
Beautiful hotel and room. The location is great, I'm the center and close to everything. The staff is super nice and accommodating
Stayed in June 2024
Reviewed: 21 June 2024
Mesut
TurkeyNo Slippers -No Body Lotion-No umbrella in the hotel.Cleaning in the rooms is Bad(
Location was good.Breakfast was okay.Kind and Helpful Staff.New Rooms.
Stayed in June 2024
Reviewed: 20 June 2024
Paul
United KingdomExcellent other than the lift out of order
Good location for the town
Stayed in June 2024
Reviewed: 17 June 2024
Philip
United KingdomLocation - easy walking distance to Brugge old town
Stayed in May 2024
Reviewed: 16 June 2024
Christine
AustraliaNA
We loved our stay here. Easy walk to every location we wanted to see. Highly recommend
Stayed in June 2024
Reviewed: 15 June 2024
Jenni
United KingdomSmall room Strong smell of paint No locks on bathroom doors Restaurant expensive
Good location Clean
Stayed in June 2024
Reviewed: 12 June 2024
Captain
United Kingdomnothing to dislike
the location of the hotel and facilities were excellent
Stayed in June 2024
Reviewed: 11 June 2024
Viktória
HungaryNothing in particular, maybe a bit overpriced (but it may be the general price level in Bruges)
Nice, practical, clear accomodation, very good location, close to the main center and to restaurants, shops
Stayed in June 2024
Reviewed: 11 June 2024
A
TurkeyWe had to wait a few minutes because there wasn't always a receptionist available. However, the staff was very friendly. We had to pay the city tax during check-in. We were confused because we thought it was included on the price when we booked it on this website.
Great location (Close to the train station / airport buses and touristic areas). The room was very clean, and quiet. The A/C worked properly. The room was very comfortable and big enough. The shower was really comfortable. Good coffee is included in room free of charge. We'd love to stay there again!
Stayed in June 2024
Reviewed: 8 June 2024
Ovidiu
NetherlandsBeds too soft. Pillows, way too tall (both, a matter of personal taste). The, apparently new, toilet bowl was squirting water out when flushing, even with the lid on. The breakfast was bellow expectations. Too expensive.
location, very good. room, large, nice. Soft beds. Huge bathroom. Shower, absolute top. Nice staff. Neat public parking right beneath the square in front of the hotel (cheaper than hotel's offer)
Stayed in June 2024
Reviewed: 8 June 2024
Nadeem
IndiaNA
Excellent Location, the Hotel is centrally located, with which moving around is very easy.
Stayed in May 2024
Reviewed: 8 June 2024
Linda
United Kingdomnothing
room was comfortable, breakfast had a good choice and was of a high standard, bed was comfortable. Location was excellent -very close to a public underground carpark, accessed off the underpass with large parking spaces. The car park had nearly 2000 spaces.
Stayed in June 2024
Reviewed: 4 June 2024
Chris
United KingdomA small improvement would be to have hooks in the bathroom and a shelf in the shower, but it wasn't a problem :)
We really enjoyed our stay at this hotel - the location is great and the staff were friendly and helpful. Our room was clean, comfortable and well equipped (including fridge, coffee machine and safe). It was lovely to have a view of the Belfry, and we enjoyed browsing the markets right outside on Saturday and Sunday (although the early morning setting up was a bit noisy).
Stayed in June 2024
Reviewed: 4 June 2024
Philip
United KingdomLocation and comfy bed. Quiet at night
Stayed in June 2024
Reviewed: 4 June 2024
Cynthia
United KingdomProblem with lift
Evening Meal - Excellent
Stayed in June 2024
Reviewed: 3 June 2024
Pamela
United KingdomCoffee machine in room temperamental. Also had to keep asking for coffee supplies ( only had two cups each a day)
Great buffet breakfast lots of choice. Coffee from a machine so not brill but only negative . Location brilliant for historic centre and train station.
Stayed in June 2024
Reviewed: 3 June 2024
Oates
United KingdomOnly problem was that we weren't informed that a massive funfair was on the square adjacent to the hotel for three weeks, happens every year, if notified wouldn't have booked.
Hotel is great
Stayed in May 2024
Reviewed: 2 June 2024
Jonathan
United KingdomWater pressure in the shower could be a little stronger
Great location, comfortable rooms, couldn't hear any noise from outside.
Stayed in June 2024
Reviewed: 2 June 2024
Xavier
BelgiumPrice of the parking should be mentioned immediately.
Well located with very nice facilities. Croissants and water available at the lobby.
Stayed in May 2024
Reviewed: 2 June 2024
Jelmer
NetherlandsThe fridge didn’t work so well. But besides it was great!
It was really nice. Great room, good facilities. Location was great!
Stayed in June 2024
Reviewed: 2 June 2024
Martina
United StatesFront desk evening staff were not happy about an additional pillow request. Asked on our 1st night and they said it could be 30 minutes and they never showed up. The 2nd night we asked and they said they were fully booked, which was not true as they still had rooms advertised. When the room was cleaned we did not get additional coffee pods, we had to ask the front desk for them. Breakfast was €18-21, if you don’t need an all you can eat breakfast it is expensive. Go to a local bakery or cafe for much less.
Location was excellent. Easy to park in the underground city lot. Walkable to the city, train station and bus station out the front door. Room was good size for 2 adults.
Stayed in May 2024
Reviewed: 30 May 2024
Corrado
United KingdomNothing
Right in town centre
Stayed in May 2024
Düsseldorf, Germany
St. John's, Canada
Fulpmes, Austria
Fundata, Romania
Bad Bellingen, Germany
Bardonecchia, Italy
Bari, Italy
Barrys Bay, Canada
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content