Wifi was not working sometimes

Good location, reception 24/7. You can leave your luggage and they will hold it if you reach before check-in or if you want to do the checkout and go around the city.

Stayed in June 2024

There was a very strong odour of laundry conditioner in the room. It was very disturbing and many people are allergic to such things. It's been very noisy since the morning. Loud conversations, some incomprehensible noise and the sound of serving dishes was very loud

Very good location, comfortable bed. Very pleasantly surprised to find a bathtub in the room

Stayed in June 2024

WiFi was so poor that I rather used the wifi hot spot on my mobile phone.

The hotel is at walking distance from the Bruxelles Midi station, which was where we arrived. We arrived early and used the baggage deposit, which is really spacious. The hotel is much larger than seems from the outside. The room was cosy and clean with nice furniture. Was one of the few properties that were at the time of stay reasonably close to the European Commission, was quite reasonably priced (although not cheap) and had good quality. Breakfast good with classical continental choice. Good choice for a business trip.

Stayed in June 2024

Old fashioned, bad wi-fi quality in the room.

Clean, good position, excellent quality/price ratio.

Stayed in June 2024

Wifi is unreliable, a total hit or miss.

Located near the heart of the city, close to both South and Central Stations, and the iconic Grand Place. Comfortable and ample rooms.

Stayed in June 2024

There was no intercom or freezer in the room

Location is great and value for money is good

Stayed in June 2024

In the morning we were woken up by noisy sound of people walking in the corridor, some furniture being moved around in the room above us and some construction works in our floor. Maybe a better, more sound-proofing door would be great.

The hotel has a very convenient location in the center of the city, which was the crucial factor for our decision. The furnishing of the hotel and our room felt a little outdated, but we didn't mind that as the room was comfortable and clean. The personnel of the hotel was kind and helpful.

Stayed in June 2024

No view from the rooms

Good location, lovely rooms and very clean. Good breakfast.

Stayed in April 2024

Breakfast could have had more choice - no sausages or baked beans Could not check in till 3 pm

Convenient location, clean room with a bath tub.

Stayed in June 2024

Excellent breakfast plenty of choice. Comfortable bed, lovely roof terrace. Very central

Stayed in May 2024

Friendly personnel, very kind and helpful.

Stayed in June 2024

All staff were really friendly. Good breakfast and super roof top bar and restaurant

Stayed in June 2024

I had a great stay at the Bedford Hotel & Congress Centre in Brussels with my family. The location is excellent, right in the heart of the city, making it easy to explore. The staff were very helpful and friendly, always ready to assist. Breakfast was fantastic, with a wide variety of delicious options.

Stayed in June 2024

There were some refurbishing going on in the hotel

Excellent Position, comfortable room

Stayed in June 2024

Our check-in took more then half hour because of some unexperienced staff, although we made internet check-in as proposed by hotel earlier. Also they gave us missing breakfast ticket which ended up a discussion in entrance of restaurant. But my cousine's staff were experienced, they checked-in in minutes and as expected. It was interesting that they offered us to combine 2 rooms with one family room due to electricity pan emergency. We accepted it because we didnot want to change hotel. But be aware the connection room has no window and is chlostrophobic. Also a shower is suitable then bathtube for older people like my mom.

Breakfast was excellent. Fruits, muslis, yogurts, cheeses, charcuteries, scramble and boiled egg, croissant, crêpe, etc. The room very clean and large. Beds comfy. Big hotel and many facilities. Walking distance to main attractions. 15 min walk to train stations and switch for airport. Reception supported also very gently when I forgot my mobile in restroom and run back to find it.

Stayed in June 2024

It’s a bit outdated, there’s an iPad sized TV in the room from 2010s which has only local channels. RIP Netflix marathons

Great location, within walking distance to most attractions and city centre.

Stayed in June 2024

The room was a little disappointing with hardly any of the facilities you would expect in even a much cheaper hotel. As an example, there were no tea and coffee making facilities in the room. I was provided with a kettle by a helpful receptionist, but I had to enquire - it wasn't offered to me until I asked. And it was just a simple little kettle with paper cups. No tea or coffee, I had to buy that myself. It was also disappointing to be given a twin room when I had booked a double. I understand that sometimes all the double rooms are booked up, but I had made my reservation a couple of weeks in advance and I think it's reasonable to expect there were still double rooms available at that point in such large hotel. Sadly, I felt the hotel was overpriced.

The staff were very friendly and helpful, the location was excellent and the breakfast was outstanding.

Stayed in June 2024

Need more fountains to fill water bottles.

Centrally located hotel, helpful staff!

Stayed in June 2024

One staff who take care of storage very lazy

The location are perfect

Stayed in June 2024

There's no kettle or coffee tools in the rooms and the process to get coffee at the lobby is not user friendly

Amazing Location and the for the deal I got it's very good value. The room is equipped with everything and is very comfortable.

Stayed in June 2024

The furniture is old and the illuminate system was broken

Very clean hotel.

Stayed in June 2024

Noise at 9 am each morning ...

The room is very clean and close to everything. There is a grocery store next to the hotel.

Stayed in June 2024

“Paper” walls, old school equipement of the room

Great location, very nice personal, bar on the rooftop with pretty good view

Stayed in June 2024

Suggest to give water bottle also in room..

Location

Stayed in May 2024