Riddersstraat 15, Historic Centre of Brugge, 8000 Bruges, Belgium
#76 of 100 hotels in Bruges
Guests' ChoiceBased on 839 hotel reviews
8.0Cleanliness
8.2
Comfort
8.0
Location
9.4
Facilities
7.7
Staff
8.9
Value for money
8.1
Free WiFi
7.7
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End of dialog contentReviewed: 27 June 2024
Alina
RussiaNo elevator, no conditioner. Nice outside space with tables, but they were dirty and had no pillows to sit on.
Location is great, nice clean room, employees on reception are nice. Good to have opportunity to park in a garage.
Stayed in June 2024
Reviewed: 24 June 2024
Matthew
United KingdomSteep and dangerous stairs. Room for 4 people was quite small.
Friendly and helpful receptionist. Excellent location.
Stayed in June 2024
Reviewed: 22 June 2024
Muhs
United KingdomShower not attached to wall
Location
Stayed in June 2024
Reviewed: 22 June 2024
Patrick
United KingdomChecking in very easy and staff helpful
Great location great value for money
Stayed in June 2024
Reviewed: 21 June 2024
Robin
AustraliaNothing we did not like. We just want to mention that this property does not have a lift. It did not bother us as we only carried a small backpack for our trip to Bruges from Brussels.
It was a conveniently located in the heart of Bruges and within walking distance of all the other notable touristy places. We only stayed one night but had a comfortable sleep and the room had basic amenities that we needed. The breakfast was enjoyable and delicious!
Stayed in May 2024
Reviewed: 19 June 2024
Martin
United KingdomDidn’t see much of it really
Stayed in June 2024
Reviewed: 18 June 2024
Erin
United StatesThe breakfast is very basic, but I don't believe we paid extra for it, so that was fine. I wanted to use the hot tub, but was unsure if it was available. All really was great though.
The location of the Black Swan is perfect - close to the main market square but on a quaint street. The front desk was very friendly and helpful. We were able to store our luggage after we checked out. They called a taxi for us and printed our rail tickets. The room was very comfortable with a very modern "rain" shower. The beds were all comfortable. There was a very steep staircase to our room, but we kind of loved it!
Stayed in June 2024
Reviewed: 16 June 2024
Saravanan
IndiaThis property is very old and build in a very unique way, if you are carrying more luggage then its very difficult as you have to take a long walk.
Hotel is at the heart of the town, all the major attractions are very close to the hotel. Staffs were very friendly.
Stayed in May 2024
Reviewed: 13 June 2024
Mogg
United KingdomOur shower needed an anti slip mat.
The staff were very helpful and polite and they smiled.
Stayed in June 2024
Reviewed: 11 June 2024
Deborah
MaltaNo lift service and going up with luggages could be a challenge. However this did not stop us from having a pleasant stay.
It is locates in the centre and close to shops , restaurants and bus stop. Staff is friendly and room very clean.
Stayed in June 2024
Reviewed: 9 June 2024
Konstantine
GeorgiaDo not take floor zero. Because it is damp
good location, comfortable and cleanliness
Stayed in June 2024
Reviewed: 7 June 2024
Ian
United KingdomN/A
Great staff , great location , clean
Stayed in June 2024
Reviewed: 5 June 2024
Alberto
ColombiaToo small for our group of 5.
It was very clean and well located. They offer a good and complete breakfast.
Stayed in June 2024
Reviewed: 1 June 2024
Nicholas
United KingdomBreakfast could have been better
Very clean and comfortable, good location
Stayed in May 2024
Reviewed: 28 May 2024
Emerson
GermanyThey breakfast was very good and the location near the centrum is very beautiful
Stayed in May 2024
Reviewed: 24 May 2024
Mel
United KingdomGood self service breakfast so you can eat plenty, friendly helpful staff, excellent location. Could be more shelves/units in bedroom to put items on :)
Stayed in April 2024
Reviewed: 23 May 2024
Dave
United KingdomSteep stairs and no lift
A great position for ourinner City weekend with parking facilities for the motorcycle
Stayed in May 2024
Reviewed: 19 May 2024
Mindy
AustraliaBoard detailing reception opening hours needs to be updated.
Stayed in May 2024
Reviewed: 18 May 2024
Rob_c_80
United KingdomSuperb location, comfortable room, friendly staff
Stayed in April 2024
Reviewed: 18 May 2024
Miranda
GermanyThe staff requested we schedule a time for breakfast because there was limited space and it would get busy. We did, but it didn't matter because people were lingering for so long and the was no enforcement of the times that the place was packed and there was no where to sit. This isn't entirely their fault but it's extremely frustrating to pay for a breakfast, book a time for it, and then have nowhere to sit. The good thing is, the location is so nice, it's probably better to go out for breakfast anyway
The location was perfect!
Stayed in April 2024
Reviewed: 14 May 2024
Marianne
United Kingdomno lift and we had to climb very steep stairs to the 3rd floor with all our luggage. Absolutely exhausting
Beautiful hotel well situated
Stayed in May 2024
Reviewed: 11 May 2024
Natasha
AustraliaUpper floors are accessed by a half spiral staircase, but difficult with suitcases
Location of hotel was superb and easy walking distance to the center. The hotel was comfortable with spacious rooms.
Stayed in May 2024
Reviewed: 10 May 2024
Nick
United Kingdomhot tub was not working so had to use the neighbor hotel 5 mins away. Room was very warm at night and no fan or aircon
stunning location very close to main square and breakfast was great
Stayed in May 2024
Reviewed: 8 May 2024
Mariia
GeorgiaI loved the design of the hotel, looks sort of old fashioned but that suits the overall vibe of the old town. Breakfast was very good. Room was spacious with a table, armchair, wardrobe, all the basics were covered and more.
Stayed in February 2024
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