Ivana Franje Jukića 11, 78000 Banja Luka, Bosnia and Herzegovina
#12 of 42 hotels in Banja Luka
Guests' ChoiceBased on 191 hotel reviews
8.8Cleanliness
9.0
Comfort
9.1
Location
9.7
Facilities
8.5
Staff
9.2
Value for money
8.8
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 18 June 2024
Alexander
GermanyThe staff at the reception was very friendly and helped me organise travel to another city. The breakfast buffet is very varied.
Stayed in June 2024
Reviewed: 17 June 2024
Lillian
United StatesCustomer service staff was not welcoming and needs training in how to respect guests. The cleaning ladies were very nice!
Location is right in downtown and breakfast was good.
Stayed in June 2024
Reviewed: 15 June 2024
Eleander72
ItalyNothing of negative. Everything was fine.
Elegant hotel in a central position, ideal if you need to go on foot to the most relevant institutions in Banja Luka. Very kind staff. Possibility to park the car in a closed garage. Very clean and comfy rooms. Good breakfast.
Stayed in June 2024
Reviewed: 7 June 2024
Dragan
AustraliaEvery thing was great we enjoyed our stay.
Very clean and parking on site.
Stayed in June 2024
Reviewed: 5 June 2024
Milan
SerbiaThe hotel is in the very center of the city. It has its own garage. The rooms are clean and spacious. It can be seen that the hotel is not new, but that it is taken care of. The breakfast is really excellent. Friendly staff. Recommendation!
Stayed in June 2024
Reviewed: 3 June 2024
Branislav
SerbiaOdličan hotel, top lokacija, podzemna garaža besplatna.
Stayed in May 2024
Reviewed: 29 May 2024
Gregor
SloveniaThe breakfast was very good, with enough variety to suit every taste.
Stayed in May 2024
Reviewed: 26 May 2024
Maltby
United KingdomI was happy with my stay at the Vidovic.
Excellent place to stay if you want to be right in the centre of Banja Luka. Been here once before and as I remembered it. Very helpful person on reception who dealt with my one issue of concern. A modern hotel and good rooms. For eating in Banja Luka, Restoran Vrbas right by the river is good. Also Plan B restaurant. The nicest thing to do is walk along the Vrbas in the direction of the thermal springs. Good restaurant within 20 minutes walk of the springs.
Stayed in May 2024
Reviewed: 26 May 2024
Igor
SloveniaVery helpfull at eeception. Exelent position, garage and wonderfull buffet breakfast. I will come again !!!
Stayed in May 2024
Reviewed: 14 May 2024
Lazukic
SerbiaEverything
Stayed in May 2024
Reviewed: 6 May 2024
Plamen
BulgariaRight in the centre of Banja Luka. Everything was OK - a big room, comfortable beds, heating, hot water. Excellent breakfast and private garage.
Stayed in May 2024
Reviewed: 5 April 2024
Snežana
SloveniaFree WI-FI, but the signal in the hotel room was very poor. I recommend to book the room via Booking (The price for the hotel room can be much higher if you try to book directly with the hotel).
Hotel located in the city center, walkable distance to all main tourist spots. A lot of restaurants, bars, shops very near to the hotel. Free parking available in the garage. Breakfast was good. Nice and clean rooms.
Stayed in April 2024
Reviewed: 30 March 2024
Melody
CroatiaIt was clean, friendly, spacious, and had a good location.
Stayed in March 2024
Reviewed: 26 March 2024
Jure
SloveniaPillows were too flat for our liking and there was no buffet as it was advertised on the website. Breakfast was served and it was the only choice of omelette, tea and coffee, bucket of bread, spread cheese and nothing else. The hotel was undergoing renovations, so we just didn't hit the right time to visit, however their website didn't mention anything about it..
The location is right in the centre,and the garage is available for free
Stayed in March 2024
Reviewed: 24 March 2024
Ab
SerbiaOwn restaurants, published on the hotel's web pages are not working. Missing some desk in the room - most likely due to the renovation in progress. Expecting to have it very soon.
Good hotel, polite staff, located in the city center, breakfast was good, WiFi works without any problem, own parking garage under the hotel, comfortable room. Worth coming back.
Stayed in March 2024
Reviewed: 9 March 2024
Ab
SerbiaWeb page of the hotel is mentioning 2 restaurants. None of them was working. Some hotel refreshment and update is under the process - room is missing work desk - most likely, temporary.
Good location, polite staff, comfortable room, good WiFi, own underground garage.
Stayed in March 2024
Reviewed: 23 February 2024
Silvia
United KingdomNo coffee, tea or free water bottles in the rooms. No kettle.
Clean, city centre location, helpful staff
Stayed in February 2024
Reviewed: 6 February 2024
Vedad
Bosnia and HerzegovinaThe heating was quite confusing. Otherwise a very good hotel.
Location and price.
Stayed in February 2024
Reviewed: 30 September 2023
Sava
IrelandWiFi is not good. Didn't affect me as I always get sim and data when I travel out of EU.
The location is second to none. Parking is secured, it is a garage under the hotel. Continental breakfast is very good. Room vas larger than usual for four star hotels.
Stayed in September 2023
Reviewed: 20 September 2023
Simona
SloveniaIt smelled in the room, I guess it was a smoking room, although I don't smoke.
The location is great, the breakfast pretty good.
Stayed in September 2023
Reviewed: 19 September 2023
Marcelo
BrazilPrice... :)
Parking, location.. Breakfast is nice too!
Stayed in September 2023
Reviewed: 11 August 2023
Stefan
SwedenSmell from smoke in room, Wifi did not work at first but it worked a bit later. Perhaps too central in town because a lot of noice from a concert not far away.
Garage, breakfast, centrally located, walking distance, comfy bed
Stayed in August 2023
Reviewed: 11 August 2023
Klemen
SloveniaGreat hotel with parking garage, right in the city center. Friendly staff, clean rooms, nice breakfast, very good value for price and a perfect starting point to explore and enjoy Banjaluka.
Stayed in July 2023
Reviewed: 26 June 2023
Goran_r
Bosnia and Herzegovinajust poor ventilation I did not find or see typical on the wall pined air conditioner maybe :)
In the city centre location, big spaced room, nice and helpful people in hotel. Still have smoking room as a save for us smokers not to go outside. In front of hotel is great cafe Pauza for all day pleasant time with coffee.
Stayed in June 2023
Falkensee, Germany
Cartersville, USA
Saint-Tropez, France
Bellville, South Africa
Bevagna, Italy
Tureby, Sweden
Höchst im Odenwald, Germany
Howick, South Africa
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content