nothing, everything was good

Location was on point, in the middle of old Town, close to everything, all the main attractions are within a walking distance, also one of the staff was helpful and very welcoming

Stayed in September 2024

There is no air-conditioning.

The location is perfect, just inside the old town. The staff were friendly and it was a nice stay. Some may find the stairs difficult to manage.

Stayed in August 2024

Very pleasant hosts, nice room. Hotel in the old center.

Stayed in August 2024

There is no such possibility.

The location was superb. The hotel manager and his family were very caring. You feel at home. Be sure to taste the desserts. If I come to Sarajova again, I will not look for another hotel. I'll come here immediately. Thank you, Royal Moon Suites.

Stayed in August 2024

Nothing

Warm welcome and interest of the staff.

Stayed in June 2024

A very clean hotel. The room was new and spacious, with all the amenities. The location is very convenient, within walking distance to everything in the city center. The breakfast was also nice. The hotel owner Mr. Cemal was attentive and helpful with the guests

Stayed in June 2024

No lift 🛗. Carrying luggage up and down the staircase is a killer. Especially if you are staying at the top floor using spiral staircase. For elderly and small children who have difficulty climbing up may need to reconsider staying in the hotel. You get breathless .

The room is clean. The location of the hotel is perfect. The staff is friendly and the service to help bring up the luggage. The view from the tiny window is superb .

Stayed in June 2024

I knew upper floors are accessible by stairs only. But I didn't realise, it would be so many of them. I don't mind climbing up and down stairs as I do that back home everyday. But taking the luggage up and then down was definitely a task! Also as there was no intercom in the room, for any query, question, request one has to come all the way down.

I had a nice big, airy, well ventilated room with lot of light (and curtains for blocking it). The bed was comfortable. Bathroom was clean. I had hot water available through out the day. All the promised amenities were there. All the staff was very helpful. They always greeted with smile and tried to help. The breakfast was good. It was a pity that I didn't get much time to enjoy it everyday and eat quickly as I had to leave for work early. The hotel is right in the heart of old Sarajevo. So there are ample options of cafes and restaurants around. Top tourist spots and main market are also nearby, in a walkable distance.

Stayed in May 2024

Pretty good, clean, and light room, hospitable staff, perfect view from windows

Stayed in May 2024

Towels could be changed more often.

Breakfast was very nice, staff was exceptionally helpful and kind, position of small hotel is city center, old town, room was warm and comfy. Could not ask for more. Superb. Will surely come again. Thank you for warm turco-bosnian hospitality.

Stayed in January 2024

It was a very nice room in the center of city! The staff was very polite and fulfilled all requests!) I liked breakfast and nice atmosphere in this hotel. If I will be in Sarajevo I will choose them again!

Stayed in December 2023

The room was very small, lacking a proper closet, table, and shower was also pretty small, basically, the room size should be bigger, in order to accommodate 2 people and additional furniture.

The location of the hotel is great, the rooms are clean and the staff was helpful.

Stayed in August 2024

The owner's practice of tricking people into settling for less than agreed upon is unacceptable. He informed us 16 hours before check-in that the free breakfast was canceled, leaving us no time to find alternatives. We tried to cancel future dates, but he refused. Then, with less than 24 hours until check-in, he canceled the booking, forcing us to find last-minute accommodations. The room lacked soap, which we didn't receive until the afternoon of our second day. This is unacceptable and leaves much to be desired. There was no AC, the behavior was scammy, and the reviews seemed fake. Overall, a bad experience.

Location was nice.

Stayed in August 2024

I expected more!

Stayed in August 2024

The attention to detail was poorly

The location was excellent

Stayed in July 2024

No air conditioning, especially with the high temperatures. The breakfast was very limited one plate, a boiled egg couple slices of salami, vegetables and bread and tea. Would have been nice for some room service to clean the room once during the 3 days we stayed. Also no cupboard to hang clothes or a dressing table they supply a hanging rail.

The location was perfect within walking distance of main sights, food and restaurants. The accommodation had no air conditioning and the temperatures was 36 degrees plus most days, to be fair they did provide a fan which helped during the night. I have been told these temperatures are not expected. The rooms were of a decent standard and size and on-suite nice and clean.

Stayed in July 2024

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Stayed in August 2024

There are no comments available for this review

Stayed in June 2024

There are no comments available for this review

Stayed in June 2024

There are no comments available for this review

Stayed in April 2024