Hrasnička cesta b.b. Ilidža, 71000 Sarajevo, Bosnia and Herzegovina
#18 of 122 hotels in Sarajevo
Guests' ChoiceBased on 742 hotel reviews
9.0Cleanliness
9.3
Comfort
9.3
Location
9.0
Facilities
9.0
Staff
9.1
Value for money
8.4
Free WiFi
9.0
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End of dialog contentReviewed: 17 September 2024
Anas
Saudi ArabiaThe staff not professional I didn’t give hotel 5 Star its only 4 Star or less
Location
Stayed in September 2024
Reviewed: 15 September 2024
Mansour
KuwaitNothing every thing was awesome 😎
Super good the staff was 100 out of ten thank you Very much for this wonderful service
Stayed in September 2024
Reviewed: 14 September 2024
Arif
Saudi ArabiaEvery thing
Fantastic
Stayed in September 2024
Reviewed: 13 September 2024
Mohammad
KuwaitEverytime I came from outside to the room, I must call reception to turn on the AC.
The staff are friendly, helped me with guide in saraejvo and other cities to explore , I would like to stay if I come again, the location of the hotel is good if you own a car ilidza is close from many restaurants and supermarkets
Stayed in September 2024
Reviewed: 13 September 2024
Mahmood
Saudi ArabiaNon
Outstanding
Stayed in September 2024
Reviewed: 12 September 2024
Noora
United Arab EmiratesAll it was fine
Averting it was good
Stayed in September 2024
Reviewed: 26 August 2024
Sultan
Saudi ArabiaThe location is excellent, in addition to the comfortable and clean room and the good staff. Their breakfast is varied and excellent.
Stayed in August 2024
Reviewed: 20 August 2024
Sara
United Arab EmiratesNo iron
The hotel has friendly staff, a great location, and an excellent breakfast.
Stayed in August 2024
Reviewed: 18 August 2024
Dana
KuwaitThe breakfast. The buffet and table set ups were not clean (dirty tables, placemats, the waiters cleaned the tables by wiping the food of the tables to the floor. They used the same hand to set up the table with cutlery and napkins. It should be at higher standard.
The rooms are spacious
Stayed in August 2024
Reviewed: 9 August 2024
Abdullah
Saudi ArabiaI was placed in room 204 and was very noisy Close to ? Club. Then moved to 504.
Nice friendly staff. They checked me in early as requested that from booking. Eidin at front desk was helpful.
Stayed in August 2024
Reviewed: 5 August 2024
Bola7g
KuwaitI order room serves at 9:30pm and i asked them if they are open and they told me yes After i order they didnt bring the order and didnt ansor the phone
Everything
Stayed in August 2024
Reviewed: 1 August 2024
Shujith
United Arab Emiratesnothing much..all ok
Breakfast has good variety.. but less cooked options. lots of Pizza for options.. loved the river area with lots of ducks.. the pool is decent. Spa was ok.. Nevertheless has a good time
Stayed in July 2024
Reviewed: 31 July 2024
Khalaf
KuwaitThey do not have iron in the room so you should pay extra for laundry
The breakfast and the view
Stayed in July 2024
Reviewed: 29 July 2024
Ismail
United Arab EmiratesElevator malfunctioned more than once while family onboard we informed the reception but again it happened next day.. management should not allow this or at least take it seriously by putting faulty one out of service until it is fixed.
The location and parking flexibility
Stayed in July 2024
Reviewed: 25 July 2024
Maya
AustraliaI loved and looked forward to breakfast every day. The staff were always very friendly, and in particular Ms. Almandina who cooks the omletes and eggs every morning was warm and welcoming with her bright personality. What a great way to start the day! the cleaning staff were also very friendly, my room was fresh as a daisy when they finished! The reception staff are also very friendly and helpful.
Stayed in June 2024
Reviewed: 7 July 2024
Hamad
Saudi ArabiaIt's very clean and very good furniture & bathrooms are maintained very well and very good breakfast
Location and staff welcoming
Stayed in June 2024
Reviewed: 5 July 2024
Hind
Saudi ArabiaNothing
Location/ friendly staff/ breakfast choices/ cleanliness of the place/ great restaurant
Stayed in July 2024
Reviewed: 27 June 2024
Ahmed
KuwaitNothing
The excellent location of the hotel on the other bank of the river gave the hotel an aesthetic appearance. It is a quiet place for relaxation and rest. The welcome of the reception staff. The variety of the morning breakfast. The location of the restaurant overlooks the river. It is close to the tourist attractions in Sarajevo, especially the old city.
Stayed in May 2024
Reviewed: 21 June 2024
Susanfox
CanadaHonestly, everything was great. The only thing that bothered me was in the "quiet" room of the spa, there were other guests being very loud and talking on their phones. No one there to monitor them.
Lovely rooms -- a good size, very clean, good Wi-Fi.
Stayed in May 2024
Reviewed: 12 June 2024
Mohammad
KuwaitIt’s one of the best place . I highly recommend it for small family
Stayed in June 2024
Reviewed: 2 June 2024
Imran
United KingdomNo transfers/taxis available at hotel for ride into Sarajevo. Had to walk 10 minutes or so to taxi rank. However, ample parking if one rents a car. Taxi into Sarajevo was 22-25 marks (£10 approx.) each way
Nice, big room. Quiet, excellent sound proofing. Good breakfast. Professional and polite staff. Indoor swimming pool was ample for my 2+5 year olds. Would recommend for UK travellers
Stayed in June 2024
Reviewed: 1 June 2024
Marzouq
KuwaitThat everything of services need to be paid during the check out & not paid immediately
Everything you want is available, sure you should pay fpr some services but over all its wonderful
Stayed in May 2024
Reviewed: 20 May 2024
Ali
KuwaitNothing
Every thing
Stayed in May 2024
Reviewed: 12 May 2024
Tamás
BelgiumReally nice hotel, staff also in a beautiful and very interesting city with lots of (difficult) history. European travelers, especially single women should be aware of the overwhelming presence of conservative Muslim guests, with women in black hijab and full face cover.
Stayed in May 2024
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