Hrasnička cesta b.b. Ilidža, 71000 Sarajevo, Bosnia and Herzegovina
#19 of 120 hotels in Sarajevo
Guests' ChoiceBased on 768 hotel reviews
9.0Cleanliness
9.3
Comfort
9.3
Location
9.0
Facilities
9.0
Staff
9.1
Value for money
8.4
Free WiFi
9.0
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End of dialog contentReviewed: 21 June 2024
Susanfox
CanadaHonestly, everything was great. The only thing that bothered me was in the "quiet" room of the spa, there were other guests being very loud and talking on their phones. No one there to monitor them.
Lovely rooms -- a good size, very clean, good Wi-Fi.
Stayed in May 2024
Reviewed: 12 June 2024
Mohammad
KuwaitIt’s one of the best place . I highly recommend it for small family
Stayed in June 2024
Reviewed: 2 June 2024
Imran
United KingdomNo transfers/taxis available at hotel for ride into Sarajevo. Had to walk 10 minutes or so to taxi rank. However, ample parking if one rents a car. Taxi into Sarajevo was 22-25 marks (£10 approx.) each way
Nice, big room. Quiet, excellent sound proofing. Good breakfast. Professional and polite staff. Indoor swimming pool was ample for my 2+5 year olds. Would recommend for UK travellers
Stayed in June 2024
Reviewed: 1 June 2024
Marzouq
KuwaitThat everything of services need to be paid during the check out & not paid immediately
Everything you want is available, sure you should pay fpr some services but over all its wonderful
Stayed in May 2024
Reviewed: 20 May 2024
Ali
KuwaitNothing
Every thing
Stayed in May 2024
Reviewed: 12 May 2024
Tamás
BelgiumReally nice hotel, staff also in a beautiful and very interesting city with lots of (difficult) history. European travelers, especially single women should be aware of the overwhelming presence of conservative Muslim guests, with women in black hijab and full face cover.
Stayed in May 2024
Reviewed: 8 May 2024
Ahmed
United Arab EmiratesThe room AC is not efficient and informed the reception to reduce the Temp setting as you can't do it from the room, and with three times request. the room remains warm and not comfortable for sleeping for those who like to sleep in cold room. In the last day of my stay, I discovered by chance that there is an underground car park where it take you directedly to your floor.
Nice and supportive staff, clean and comfort room. River view. Nice breakfast with much varieties. it has free underground private parking.
Stayed in March 2024
Reviewed: 24 April 2024
Mohsen
Saudi ArabiaEverything is good
Stayed in April 2024
Reviewed: 1 April 2024
Dejan
SerbiaIndoor swimming pool - it is rather small for the hotel that size.
Clean rooms, quiet. Buffet breakfast, tasteful foods. Special thanks to Almedina, the cook - very polite and will prepare anything as per guest request.
Stayed in March 2024
Reviewed: 30 March 2024
Dane
United KingdomN/A
Everything
Stayed in March 2024
Reviewed: 19 March 2024
Vanja
MontenegroPillows
Staff are very kind, location perfect for my business, very friendly staff at the breakfast buffet
Stayed in March 2024
Reviewed: 18 March 2024
Alen
MontenegroSome issue with swiming pool. Water was cold.
Size of the room. Breakfast.
Stayed in March 2024
Reviewed: 14 March 2024
Dario
United KingdomPool could use some maintenance. We had the bad luck that they just replaced the water in the pool and it took more than a day to warm up enough. But at least this was the proof of good hygiene.
Comfortable room, great furniture and decorations. Breakfast excellent. Loved the sauna. Staff is super nice and helpful.
Stayed in February 2024
Reviewed: 6 March 2024
Saeed
United Arab EmiratesCompared to other hotels, everything was very good
The location, the meals, the staff everything was as it should be
Stayed in March 2024
Reviewed: 18 February 2024
Faisal
KuwaitNo Dry Clean Service No Iron available in the room or based on request. Although Laundry service was super fast, my clothes were smelly (Cigarettes). My trip was 5 days. The last three days, restaurant that serve breakfast was closed for maintenance and they shifted us to their cafe, where breakfast opinions got reduced.
My trip was 5 days. The restaurant that serve breakfast was 5 stars for only two days. My room was clean, quite and very confirmable (Bed, Sofa and bathroom). Laundry service was super fast.
Stayed in February 2024
Reviewed: 15 February 2024
Khadija
United KingdomI loved everything
Lovely staff, great food and breakfast
Stayed in February 2024
Reviewed: 15 February 2024
Jasnapantovic
SerbiaThe water in the pool is cold.
Stayed in February 2024
Reviewed: 14 February 2024
Nariman
United Arab EmiratesThe breakfast buffet was not that good, and the food was cold, not the same as we had previously since we visited malak Regency previously
The stuff was friendly
Stayed in February 2024
Reviewed: 12 February 2024
Tomislav
CroatiaGreat service, excellent rooms, amazing breakfast, staff, pretty much everything.
Stayed in January 2024
Reviewed: 10 February 2024
Pino509
Croatiai dont think we ever had better breakfast in a hotel. 10 stars! wellness center was also really good, very relaxing.
Stayed in January 2024
Reviewed: 7 February 2024
Jean
NetherlandsBig restaurant was complete empty (only staff), very expensive prices.
Beautifull hotel, friendly staff, comfortable spacious room, good breakfast.
Stayed in February 2024
Reviewed: 6 February 2024
Adil
United Arab EmiratesNothing to be mentioned but would had valued if the room wasn't that much warm
Ease of Access and friendly environment
Stayed in February 2024
Reviewed: 31 January 2024
Mustafa
NetherlandsThe double bed was not comfortable enough.
Breakfast was nice.
Stayed in January 2024
Reviewed: 7 January 2024
Tarik
Bosnia and HerzegovinaRestaurant menu had very little choice for such hotel and its mostly adjusted to middle eastern guests, i havent tried anything from menu so i cant talk about taste ans quality. Spa was great but was limited to hammam and sauna i think they should add some more variety there. Overall we were more than happy with hotel.
Rooms were clean and spacious, underground garage for car with direct elevator to rooms. Breakfast was delicious and had plenty of variety. Staff was friendly and approachable.
Stayed in January 2024
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