Small plastic water bottles

We had a very comfortable stay and the staff was very friendly and accommodative along with being quick.

Stayed in August 2024

Card parking issues

Near city

Stayed in August 2024

Breakfast needs improvement.

Location. Big room.

Stayed in August 2024

We did not like the attitude of one particular receptionist. We arranged to stay in the rooms till 1:30 with his colleague. He did not believe us, and insisted that we check out at 12:00. I argued with him and asked him to check with his colleague. Eventually the matter was sorted out, but his attitude of disbelieving a guest was annoying and unacceptable. Another point we noticed at breakfast during the last 3 days of our stay is that items were not replaced when finished. There were too many guests who took large amounts, thus finishing most of the display and limiting choice.

Our junior suite was spacious, clean and well equipped, allowing a fantastic view of the city, parks and sea. Breakfast was varied and satisfying. The location was excellent, with accessibility to various shops, restaurants and parks. Room service was very good, and the food menu was extensive. Overall, we enjoyed our stay and would stay there again.

Stayed in June 2024

The staff is helpful, they try their best to make you feel at home. Their 24 hr kitchen is a great facility, we had a few meals there, loved it. Special shoutout to Bakhtiyar and Murad for their services.

Stayed in June 2024

No tooth brush, staff refused to bring the room and charge me in the checkout.

Cleanliness, Facilities

Stayed in May 2024

in the reception area, there should have been a toilet for public convenience

the location. the setting offers the best. next to the train and metro station, airport shuttle is a big bonus.

Stayed in May 2024

Very centrally located hotel. Very convenient for travel to see various places of interest from this location

Stayed in May 2024

literally nothing! Everything here was 10/10

I loved everything about this place, the staff was super friendly & helped with everything. I extended my stay here & enjoyed their hospitality. The location of this hotel is 10/10! You put a step out & you have reached the 28 May Metro station, train station & public buses. The 28 May Mall is right opposite this hotel. The Room: I had the best time here! The rooms are so big & spacious. The amenities are world-class. The second room that I booked was an executive Suite & they provided me one with a balcony with a view of the entire Baku!! The breakfast: LOVED IT! The sausages were super yummy! They also had a locker facility where I could keep my luggage on the days I didn't have my room booked with them & I was travelling outside Baku. This was a major green flag for their hospitality. My luggage was kept in safe lockers & only I knew the code. An extra +10 for this! THE STAFF here is the best! Such warm & kind people. If I ever visit Baku again, I will for sure book this hotel only. <3

Stayed in May 2024

There are more ”wear and tear” signs than in my previous stay. The free coffee is terrible - but this is a problem for all hotels I stayed in Baku.

It is the second time I have stayed in this hotel, for rather long periods (two weeks each). The rooms are large, the equipment (bathroom, air conditioning, TV, kettle, microwave and fridge) is functional, the staff is kind and competent. The breakfast is OK, without being extraordinary. It was the only hotel I stayed with breakfast starting at 6.30 a.m. Location perfect - 10-20 minutes walk to all main attractions, 3 minutes to the metro station and to bus station for all directions (including airport) - with at least 10 good restaurants around.

Stayed in May 2024

No parking

Location Room size Value for money The 5th floor bar and restaurant. Street food around the hotel

Stayed in May 2024

The Hotel is centrally located. The metro station is just 2 mins walk from the hotel, which was excellent. Also the room size was quiet satisfying. The staff of the hotel were very polite and accommodating.

Stayed in May 2024

There's a disclaimer put in the bathroom stating AZN 500 fine for spilling water which is a shock since there's no sliding door to close the shower area. Had to have bath with a very low shower pressure to ensure the water doesn't spill outside the bath area and to avoid the fine.

Most of the services are good. Another advantage is that it's right next to the 28th May metro station which has public transport (metro & buses) to most of the places within Baku. The airport shuttle too departs right opposite from the hotel.

Stayed in April 2024

Special request for honeymoon was confirmed but not done

Spacious room with kitchen, location in city centre

Stayed in April 2024

Nothing, so far. I will come back in May and see then.

It is, for now, the best hotel I stayed in Baku with price/ night under 100 EUR. Clean, with all facilities functioning well (air conditioning, bathroom with huge shower space, kettle, fridge, TV), and a good breakfast. Polite and useful staff (English speakers).

Stayed in April 2024

All was well

Accommodating staff with an amazing location except the recent traffic rule of no turn towards the property. Worth staying!!!

Stayed in April 2024

Nothing

Excellent location, huge and very comfortable room, nice staff.

Stayed in March 2024

none

Great location. Few minutes walk to Nizami street but we loved it here. We were able to stroll to other side of city center. Dont be deceive by the look outside the hotel, as there are mostly shops in the front. But once you step inside the lobby , its really nice. Also our room was huge. Bathroom is spacious. They immediately attend to our issue even if its early in the morning.

Stayed in January 2024

Amazing hotel for the price we paid, a lot of amenities including a self service laundry room. The location of the hotel is great, taxis would cost 2-3azn from the hotel to Nizami St.

Stayed in January 2024

Great. Thanks to reception and restaurant staff.

Stayed in December 2023

Location was centralized, wheelchair friendly, all the based things are available in the room. Room size was big and staff was very good

Stayed in December 2023

Very good location. The room had all the kitchen item needed. Staff very accommodating

Stayed in December 2023

N/A

The room was immaculate and well presented, water for guests checking in and a very courteous and helpful staff at reception.

Stayed in November 2023

Cleanliness

Location, friendly staff, good room area

Stayed in August 2023