205 Collins Street, 3000 Melbourne, Australia
#22 of 207 hotels in Melbourne
Guests' ChoiceBased on 856 hotel reviews
8.9Cleanliness
9.4
Comfort
9.4
Location
9.7
Facilities
9.0
Staff
9.5
Value for money
8.2
Free WiFi
8.9
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End of dialog contentReviewed: 24 June 2024
Robert
AustraliaMaybe more variety for in house snacks etc - although what was offered was great.
The location and facilities were excellent
Stayed in June 2024
Reviewed: 24 June 2024
Praveen
AustraliaLocation very good and bed comfortable
Stayed in June 2024
Reviewed: 16 June 2024
Tee
MalaysiaNone, all good
Mobility friendly, great location and staff are all lovely & helpful. Will definitely come back again.
Stayed in May 2024
Reviewed: 16 June 2024
Adrianne
AustraliaGreat Location, exceptional service. Beautiful property to stay at.One of our Favourites
Stayed in June 2024
Reviewed: 16 June 2024
Katy
New ZealandExceptional stay, from check in to check out. Incredible location in Melbourne, and right next door to the Regent theatre which worked for us as was in town to see Wicked. Amazing facilities and can't find a fault.
Stayed in April 2024
Reviewed: 14 June 2024
Martin
AustraliaThe bathrobes and towels were average at best
Luxury at its finest. The room was very comfortable, and had a very large bathroom.
Stayed in May 2024
Reviewed: 13 June 2024
Okamoto
JapanNone
Next with competition place
Stayed in June 2024
Reviewed: 10 June 2024
Boey
Hong KongThe location is perfect! It’s in the city center which is walkable to the CBD. The staff are super helpful and friendly as we have a child with us. They helped us a lot. The facility and breakfast are perfect too.
Stayed in June 2024
Reviewed: 3 June 2024
Helena
AustraliaNothing
Location and friendly service
Stayed in June 2024
Reviewed: 3 June 2024
Brooke
AustraliaHad a few minor issues in the lobby lounge with high tea booking mainly a computer glitch I think. Caused a small amount of stress. Waited a while to get our car back from parking, we think they forgot initially, and no where to sit and wait inside or out. Was freezing and had to stand waiting outside for 30 mins.
Comfy beds, beautiful breakfast… Ian was an amazing concierge. The self opening doors were amazing but also confusing. I accidentally opened the door half dressed, luckily bound around.
Stayed in June 2024
Reviewed: 2 June 2024
Carl
AustraliaThese are all minor annoyances: + TV control and streaming setup were so slow to work that we thought it wasn’t working. + Control of the room lighting was weird. One button push turned off one bedside light. The next push of that button turned all lights on. + Shower taps were difficult to operate. Hot water took ages to arrive
Proximity to shops, transport, activities, theatres, galleries Staff are so friendly Great lap pool
Stayed in June 2024
Reviewed: 2 June 2024
Simon
AustraliaGreat staff
Stayed in June 2024
Reviewed: 2 June 2024
John
AustraliaWe found it full filled all our needs your lounges were good and morning breakfast surtainly covered patrons needs
The room sizes is good and well appointed the bed was good we did find the doona slightly heavy but all in all it was a pleasure to stay in also we found the staff were curtious and very helpfully Congratulation it was a pleasure to have chosen to stay at Westin
Stayed in June 2024
Reviewed: 1 June 2024
Anne
AustraliaWe could've done with a couple more coffee bags left in the room & softer pillows
The wonderful staff from the moment we arrived, the cleanliness & the location 😀
Stayed in June 2024
Reviewed: 31 May 2024
Afferi
Australiaeverything about the room was great
Stayed in April 2024
Reviewed: 28 May 2024
Jo-ann
AustraliaWasn’t over impressed with the bar area on the ground floor
The room was a good size with lots of natural light and a very comfy bed
Stayed in May 2024
Reviewed: 25 May 2024
Roger
AustraliaA lot cheaper parking...or no cost
Staff are brilliant, B'fast in 1st floor great
Stayed in May 2024
Reviewed: 20 May 2024
Lisa
United StatesLighting in the bathroom
Very much appreciated the surprise delivery to our room of birthday cake and a message to my daughter for her 21st birthday on behalf of the hotel.
Stayed in May 2024
Reviewed: 19 May 2024
Giovina
AustraliaClose to everything. Gentle and kind staff. Always there to help
I found it on booking.com
Stayed in May 2024
Reviewed: 12 May 2024
John
AustraliaThe beds were too soft and the pillows were really uncomfortable.
Stayed in May 2024
Reviewed: 12 May 2024
Christine
AustraliaAwful coffee in room ( no pod machine or coffee plunger coffee, weak awful coffee bags), tea bags were not much better. For a high end 5-star hotel, could do better on these little things. Our room on level 5 had a view of a concrete wall, a higher room or on other side of the buoy would have been better. Duvet cover felt very cheap and synthetic. No top sheet on bottom cotton sheet. Had some trouble getting room temperature comfortable- woke up in the night hot, then cold.
Great location, easy check-in, comfortable bed, clean well appointed room
Stayed in May 2024
Reviewed: 8 May 2024
John
AustraliaNothing
The location
Stayed in May 2024
Reviewed: 6 May 2024
Robert
AustraliaAdjacent to a lot of construction work with was annoying at times
Lovely hotel, well located and nice rooms.
Stayed in May 2024
Reviewed: 1 May 2024
Christine
AustraliaLocation, clean, friendly
Stayed in April 2024
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