12-14 Palmer Street, 4810 Townsville, Australia
#5 of 42 hotels in Townsville
Guests' ChoiceBased on 2547 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
9.4
Facilities
8.8
Staff
9.4
Value for money
9.0
Free WiFi
8.8
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End of dialog contentReviewed: 12 December 2023
Wayne
United StatesCouldn’t control the room temperature. Very cold unless you shut off a/c
Location was excellent
Stayed in December 2023
Reviewed: 3 December 2023
Amesh
Hong KongAircon not being able to increase temp
Stayed in November 2023
Reviewed: 2 December 2023
Merrin
AustraliaNIL
The bed is really comfortable and the room just perfect for what we wanted
Stayed in November 2023
Reviewed: 20 November 2023
Heath
Australiaroom little small
location
Stayed in November 2023
Reviewed: 16 November 2023
Andy
AustraliaLeaving.
Awesome location. All new and clean, just been upgraded. Best beds - so comfy.
Stayed in November 2023
Reviewed: 14 November 2023
Brian
United KingdomExcellent location and friendly staff.
Stayed in November 2023
Reviewed: 13 November 2023
Elizabeth
Australiagreat location on a busy street, but still quite
Stayed in August 2023
Reviewed: 12 November 2023
Matt
AustraliaNothing
Property was very clean and tidy. Food was exceptional and the staff were friendly and accommodating to my requests. Will stay here each time I need to go to Townsville.
Stayed in November 2023
Reviewed: 11 November 2023
Ian
AustraliaNothing in particular. As I said, the rooms are small but good value and the hotel is in an excellent position.
The rooms are small but good for short stays. The hotel is ideally situated in Palmer Street, near a number of restaurants. Special thanks to the two young women at reception who were exceptionally helpful as we were caught up in the Optus outage. Would happily stay here again for a overnight or a day or two. Excellent dinner across the road at Masala.
Stayed in November 2023
Reviewed: 10 November 2023
Teresa
AustraliaWe loved our stay, staff absolutely fantastic, great fun, very easy to talk too. Receptionist all lovely and friendly. Restaurant and bar staff wonderful, really clean room and well maintained. We totally loved our stay and will recommend it to friends and family.
Stayed in November 2023
Reviewed: 10 November 2023
Sarah
AustraliaNothing!
Room comfortable but on smallish side.. Great location for Restaurants, city and the Strand.
Stayed in November 2023
Reviewed: 8 November 2023
Marilyn
AustraliaThe room size
Comfortable bed
Stayed in November 2023
Reviewed: 7 November 2023
Lesley
AustraliaRooms small with limited view, but tariff makes it good value
Convenient location, good cafes close by, easy walk to Flinders Street and a little longer walk to the Strand, fantastic friendly staff, very good value for money, very clean & well maintained
Stayed in November 2023
Reviewed: 7 November 2023
Smiley
AustraliaLove staying at Palmer Collective
Stayed in October 2023
Reviewed: 7 November 2023
Karen
AustraliaThe room was clean and well presented. Staff were welcoming on our arrival and we had a fantastic breakfast in the restaurant.
Stayed in November 2023
Reviewed: 7 November 2023
Fp
AustraliaGreat location and facilities
Stayed in October 2023
Reviewed: 5 November 2023
Kim
AustraliaI was on level 1 and it was very noisy, could hear everything from above
Location and very clean
Stayed in October 2023
Reviewed: 2 November 2023
Lyndal
AustraliaWould have liked a couple of plates, knives and forks.
Recently refurbished room on ground floor for us. Decent sized bathroom, comfortable room. Restaurant on site.
Stayed in November 2023
Reviewed: 1 November 2023
Penni
United StatesThe room seemed to be in a state of change. The pictures were off the walls and the window was very small leaving the room a bit dark.
Location was good for the one night. Convenient to restaurants, bars and ice cream.
Stayed in October 2023
Reviewed: 30 October 2023
Sarah
AustraliaThe pool area wasn't very inviting.
The location was great with good dining options close by. Room was clean and comfortable. We dined at the restaurant for breakfast and dinner with all food being delicious and with quick and friendly service.
Stayed in October 2023
Reviewed: 29 October 2023
Ainsley
AustraliaLocation and affordability
Clean, extreme value for money and great location.
Stayed in October 2023
Reviewed: 22 October 2023
Emma
AustraliaNice spot, clean & staff were friendly
Stayed in September 2023
Reviewed: 22 October 2023
Danielle
AustraliaCan be noisy dependant on room
Clean, safe
Stayed in September 2023
Reviewed: 17 October 2023
Lorraine
AustraliaNeed extra blanket standard in room.
Room facilities and cleanliness. TV with apps.
Stayed in September 2023
Reviewed: 14 October 2023
Richard
AustraliaLocation was awesome, nice clean comfortable room
Stayed before
Stayed in October 2023
Es Castell, Spain
Recife, Brazil
Lovedale, Australia
Daventry, UK
Catania, Italy
Umag, Croatia
Kolkata, India
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