The breakfast was so small and did not worth the cost.

Location

Stayed in June 2024

There was a bit of a delay in getting into our room , check in was 3 pm and we had previously advised the hotel we would arrive a bit early as we wanted to leave our belongings in the room and walk into Katoomba . We arrived at 2.15 and were told room not ready to just wait. 3pm and still not ready , we waited until 3.15 and still not ready , my husband told reception we would leave our bags and walk into Katoomba . (By that stage several other couples had arrived and their rooms were ready) .At that stage the reception told us that they would upgrade us into a better room on a higher level that was ready and we got the key. Apparently because we had booked thru Booking.com we were supposed to get a room without any outlook. Anyway the room was very nice with a nice view. The only other issues to note is that since it is an older hotel it has no lift access to higher levels so it would be difficult for older or disabled persons to access and finally the breakfast which was included and costed at $45 per person we felt was overpriced. It included tea /coffee a few pastries, bread to be toasted with jam etc and if you wished a hot breakfast the choice one of a number of items such as waffles , a burger, eggs on toast. If you wanted a barista coffee it was extra. There was no fruit or cereal or yogurt etc

The hotel was a beautiful old historic hotel with great views and lots of period original designs , it had roaring fireplaces in the lobby area, a great bar with music on Saturday night and great ambience.

Stayed in June 2024

Bed softer

Spa bath

Stayed in June 2024

Nothing

The staff were super helpful and friendly.

Stayed in June 2024

the windows were facing into the hotel, so our view as not really good. The room did not have heating facilities, so it was very cold. did not try out the breakfast as better options in town. (Pomegranate Cafe)

the room was comfortable. The bed firm and the pillows just right.

Stayed in June 2024

Restaurant prices were very high Adequate space for a lift as staircase a bit dangerous for oldies

Staff lovely, room comfortable with big fluffy towels and hot water straight away, beautiful views

Stayed in June 2024

Restaurant to be open for dinner.

The bedrooms were lovely and cosy with the fire The sitting rooms downstairs were comfy and warm with 2 fireplaces. The bar and music was great

Stayed in June 2024

Breakfast fell short of what I expected. Coffee was filtered and some of the ingredients were not as fresh as expected. Avocado was off.

Dinner was good.

Stayed in June 2024

Location, vintage vibes

Stayed in June 2024

A beautiful heritage hotel. Great outlook to the blue mountains. COmfy bed and very good modern conveniences

Stayed in June 2024

Some of the furniture in the lounge needs to be updated from wear and tear. Please don’t leave this too late. It really takes away from the place.

It has a lovely cosiness about it. Open fines, red wine, piano music.

Stayed in June 2024

View out the window. No lifts.

We didn’t have the breakfast.,Too expensive. Good size room.

Stayed in June 2024

No iron in the room & reception staff were not successful in tracking one down & said they did not have any, we got an iron by asking house keeping to grab one from another room. Husband is a chef & restaurant food was a disappointment for the price. Cold plates, average quality & not much selection for teenage family. Breakfast for the price serve REAL MAPLE SYRUP, it matters.

The bar, the bar food was fab, wait staff great. Massive selection of games in the lounge was fun. It was cozy, fire kept stoked. Room clean. old world vibe was cool & lots to look at, including the spectacular view from the top floor. Easy access to car park.

Stayed in May 2024

Great view from the restaurant

Stayed in April 2024

Friendly staff who were eager to help. Large comfortable rooms with old world charm

Stayed in June 2024

Good

Stayed in April 2024

nothing, it was perfect for us

room was beautiful and the views from downstairs were lovely. i would love to stay again soon

Stayed in June 2024

Restaurant not open for dinner and lack of info about in from hotel in advance. Not prepared for moving luggage between flors.

Location, helpful staff, nice view from breakfast restaurant

Stayed in June 2024

Nothing

The room was very big and the bed was very comfortable.

Stayed in May 2024

The QR code for food order from rooms doesn’t work and said restaurant was closed when it’s open. The hot/cold water balance was hard to get in the shower.

Location and venue and decor and food

Stayed in May 2024

It was old and need refreshing

Location

Stayed in May 2024

curtains are very old and out of date , i understand it is a look , but maybe just plain colours or velvet

fireplace in room was lovely to wake up to

Stayed in May 2024

Only minor concerns about facilities.

The quality of the food in the restaurant was exceptional, my compliments to the chef and bar staff.

Stayed in May 2024

Was nice and quiet, not the best view from our room but outside was a very good view

Stayed in May 2024