80 Pyrmont Street, Pyrmont, 2009 Sydney, Australia
#3 of 324 hotels in Sydney
Guests' ChoiceBased on 1859 hotel reviews
9.3Cleanliness
9.6
Comfort
9.6
Location
9.5
Facilities
9.4
Staff
9.7
Value for money
8.9
Free WiFi
8.7
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End of dialog contentReviewed: 20 June 2024
Peter
AustraliaEveryone was incredibly helpful and it was very comfortable.
Stayed in June 2024
Reviewed: 19 June 2024
Wendy
AustraliaThe room was amazing so clean and comfortable
Stayed in June 2024
Reviewed: 19 June 2024
Leticia
AustraliaLoved everything!
Very clean, tidy, comfortable and amazing staff that go above and beyond.
Stayed in June 2024
Reviewed: 17 June 2024
Vivian
Singaporenice and lovely staff. Electric car charging facilities within the hotel parking. good service.
Stayed in June 2024
Reviewed: 17 June 2024
David
AustraliaBreakfast was a little limited.
Stayed in June 2024
Reviewed: 14 June 2024
Aneesa
AustraliaWe loved everything
Our upgraded room
Stayed in May 2024
Reviewed: 14 June 2024
Ashley
AustraliaJust a personal preference but i did find the bed quite firm.
Outstanding service. Room is very luxurious with a spectacular spa bath in the magnificent roomy bathroom. Incredibly clean and property was perfectly located for my needs.
Stayed in June 2024
Reviewed: 11 June 2024
Mark
AustraliaCouldn't fault. Staff, facilities, location everything outstanding
Stayed in June 2024
Reviewed: 9 June 2024
Suze
AustraliaTHE PILLOWS!! way too soft , didn't have a good nights sleep 😔
Always happy staying at the star
Stayed in June 2024
Reviewed: 9 June 2024
Shane
AustraliaStaff are always fantastic and venue is nothing short of amazing and clean and tidy. My favourite hotel in Sydney by far.
Stayed in June 2024
Reviewed: 6 June 2024
Sonya
AustraliaN/A
Everything at The Darling was amazing!!! Amazing 5 star accommodation. Would definitely recommend
Stayed in June 2024
Reviewed: 6 June 2024
Linda
AustraliaN/A
Staff 10/10 Location 10/10 Rooms 10/10
Stayed in May 2024
Reviewed: 6 June 2024
Matthew
PolandNothing
Everything ! Location attention to detail food drink the whole resort is well run and a pleasure to stay
Stayed in June 2024
Reviewed: 2 June 2024
Tyler
Australiaeverything was very special. Huge attention to detail
Stayed in June 2024
Reviewed: 2 June 2024
Jenny
SwitzerlandThe room lighting system is very trendy using sensor control, which took us some time to understand how it works. The shower room privacy for the twin bed room should be taken more consideration. Would be great to have more table surfaces in the room. Gym was tiny.
Very modern design of the lobby and the room. The room size is big. Separate shower room and toilet is an add-on. 5-star hotel service and staff were very friendly and helpful. Good coffee and tea in room facilities. Great location in darling Harbour. There are plenty of restaurants with various categories and cucines to choose from. 25m outdoor pool locates on 5th floor. It's an unvergetable stay.
Stayed in June 2024
Reviewed: 2 June 2024
Alan
AustraliaI only booked the 1 night. Next trip will book 2 or more to make use of facilities and local sights.
Easy access to Lyric Theatre. Staff were all very helpful.
Stayed in May 2024
Reviewed: 31 May 2024
Jenkins
AustraliaNothing. Loved it all!
The service and quality of the facility was outstanding!! Ian in guest services went above and beyond.
Stayed in May 2024
Reviewed: 31 May 2024
Natasha
AustraliaEverything was perfect
Everything, prince Ali and Ian were amazing! Made our stay extra special! Tell them a huge thankyou from Shan and Tash
Stayed in May 2024
Reviewed: 28 May 2024
Linh
AustraliaRoom was not ready at check in time. Was slightly delayed. Other than that. Our stay was great.
Staff were very professional
Stayed in May 2024
Reviewed: 27 May 2024
Kylie
AustraliaIt was very luxurious and the staff were amazing
Stayed in May 2024
Reviewed: 26 May 2024
Soy
SingaporeToo much trouble to plug and unplug for making coffee or boiling water at the counter.
Bed is very comfy, all good except only one power point at counter for making coffee or boiling water!
Stayed in May 2024
Reviewed: 23 May 2024
Pamela
United StatesNothing. There was nothing I didn't like.
Very clean and welcoming. Staff were exceptional. The food was great. The Spa was wonderful. Everything we needed was provided or was available in one of the many in-house stores or eateries. If I ever get back to sydney, hope to stay there again. Would recommend it 200%I
Stayed in May 2024
Reviewed: 21 May 2024
Carolina
AustraliaThe poor service and lack of empathy given I disclosed my situation. I have never been treated like the hotel manager Benjamin treated me and after staying at the W Sydney @ Darling Harbour and meeting and experiencing such quality and exceptional service for 1 week. Benjamin's poor customer service and how he made me feel as a person/customer I will never return to the hotel. Benjamin made me feel worthless and did not show any empathy or compassion. I will never forget the 1 night experience and how I was treated as a customer.
The room was like no other (next level) what a gorgeous room - Thank you to Riz and Habib!
Stayed in May 2024
Reviewed: 21 May 2024
Tony
AustraliaWe love the darling hotel, sets the bar of what a five star hotel is, from amenities to the staff
Stayed in May 2024
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