I think the bathroom could have been cleaner - the towels that were initially in our room had a few hairs on them. We also noticed the toilet could have been cleaned better. When we first booked the room it said we could request the two beds to Queen rather than Double but this was never changed so the bed was a bit small for us. Also room service/cleaning etc had super unpredictable times.

Our stay at Uluru was absolutely a dream! Definitely a once in a lifetime experience. The hotel was awesome and was super close to where we needed to be. For all our experiences we had a coach come pick us up and drop us off back to the hotel. Even had complimentary pick up from the airport and drop off. The staff at the front desk answered all our questions. The entire experience was great. I would stay here again.

Stayed in June 2024

Nil

Everything you need is in the one place

Stayed in June 2024

We didn’t like that the carpark was so far from our room and you were very lucky if you got a park in the closest one due to volume of cars staying there. It was not a deal breaker for us but something that is good to know.

We liked that the room was clean, comfortable and spacious. Our room was located in a great spot in the middle of the resort so was convenient to everything. We also liked the convenience of being picked up directly from our hotel reception for the tours that we booked and the easy walk to the town square from the hotel. This was good as there were a couple of cafes at the town square which offer cheaper food options than at the hotel and it also had an IGA. We also did enjoy eating dinner at both the hotel restaurant buffet and the bar. Both had great food. The pool was lovely and had plenty of seating and a bar. We also used the hotel laundry which was free and also provided washing powder. We would definitely recommend this property.

Stayed in May 2024

Friendly staff, located within a 2 min walk to the Town Centre shops and restaurants.

Stayed in June 2024

When paying premium prices for accomodation I’d expect to have proper coffee-making facilities in the room rather than cheapo instant sachets.

Beautiful property, well laid out, very comfortable rooms.

Stayed in May 2024

The restaurant. No a la carte menu for dinner or breakfast. Flat rate of $49 per person for buffet breakfast (extra if you wanted a coffee) and $99 for buffet dinner. Cheapest bottle of wine $60. Service at other times very slow.

Well maintained, comfortable and clean. The rooms were spacious and all the inclusions were good quality.

Stayed in May 2024

Food was average

Comfortable beds/room and clean

Stayed in May 2024

The pool was too cold.

Proximity to town centre and facilities

Stayed in May 2024

I spoke with the property to request a specific room type through messenger and my request was not honoured. Very disappointed

Stayed in April 2024

Staff was nice but below average in Australia

The pool was great and the food was very good

Stayed in April 2024

Service at restaurant was a little slow. More choice on menu would have been good.

Very comfortable room. Cocktails were very good at restaurant

Stayed in April 2024

Transfer inklusiv

Stayed in April 2024

Bedrooms were basic and small ants everywhere and found any food you had.

Clean and tidy and modern facilities. Food was of a good quality with plenty of choice.

Stayed in April 2024

Outback bar is only food venue that disappointed me ...steak was overpriced for the quality provided.Housekeeping could be based on customer preferences for morning versus afternoon.

The staff and the hotel environment are great with food and drink offering ...very reasonable. Events were really organised and original. Lobby bar was great for coffee or an irish coffee or casual lunch or dinner.

Stayed in April 2024

Did not get requested connecting rooms, couldn't check in until 3.05pm and check out time of 10 am is too early with no flexibility. Meals too expensive, no option for breakfast other than $48 buffet. In room instant coffee- no nespresso pods. Not good value for money. Would not reply to my messaging requests through the booking app yet I got daily junk email from them in the week leading up to the arrival date.

Location close to airport and Uluru. Free parking, easy access.

Stayed in April 2024

Requires choice of only buffet vs a la carte for breakfast.

Location, comfortable, relaxed, clean, beautiful pool.

Stayed in March 2024

Central location great staff clean and comfortable nice pool

Stayed in April 2024

The price is rather elevated and it feels like they have a captive audience. If you charge this amount, then at least make it five star rather than the 3/4 that it is. They have a really good training programme for staff but truth be told they need more supervisors to sharpen the service.

Great location and great swimming pool for kids. Good size rooms.

Stayed in April 2024

We were pleasantly surprised by the hotel. The buffet breakfast and dinners whilst not cheap were well stocked with plenty of choice and fresh food.

Stayed in March 2024

would have been good if interconnected rooms were an option if you have 2 children 2 adults. - we were in room 257, music is played via external speakers from very early AM, can’t leave balcony door open if music playing 24/7 - food menu is limited and same at all alacarte restaurants within sails

Well appointed room, great location,excellent housekeeping, convenient on site parking, well to iga and small set of shops

Stayed in April 2024

Location for Uluru & national park, choice of restaurants, town centre

Stayed in March 2024

Nothing

This was a beautiful accommodation for our last stop in Australia. There are amenities all within walking distance from Sails in the Desert which was great. The staff and hotel were everything we wanted. I would definitely stay here again.

Stayed in February 2024

I thought the restaurant was of a moderate standard

Very good room and location

Stayed in February 2024

We didn't eat breakfast at Sails it was very expensive; we ate lunch and the meal was very disappointing--large quantities but inedible, service was very slow from food to check BUT the cocktail was excellent.

Room was comfortable but a little dated. The cafe at a short walk was excellent value for breakfast.

Stayed in December 2023