152 Alice Street, Brisbane CBD, 4000 Brisbane, Australia
#22 of 143 hotels in Brisbane
Guests' ChoiceBased on 7748 hotel reviews
8.6Cleanliness
9.1
Comfort
9.2
Location
9.5
Facilities
8.7
Staff
9.1
Value for money
8.7
Free WiFi
8.0
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End of dialog contentReviewed: 27 June 2024
Graham
New ZealandElevator is slow. No help with baggage, even when wife was left to sort whilst looking after baby while I was parking car. Would be great if pool was heated.
Location is great, next to the gardens and a great start point for a city walk. Parking was convenient and well priced.
Stayed in June 2024
Reviewed: 27 June 2024
Meiling
AustraliaVery welcoming and comfortable Excellent location
Stayed in June 2024
Reviewed: 27 June 2024
Chris
AustraliaPaid parking
Location
Stayed in June 2024
Reviewed: 26 June 2024
Thomas
AustraliaAll ok
Both excelle t
Stayed in June 2024
Reviewed: 26 June 2024
Kris
AustraliaAn older hotel that retains a warm quality that is rare today. Perfectly located on the edge of the CBD adjoining the Botanical Gardens
Stayed in June 2024
Reviewed: 25 June 2024
Debrin
New ZealandRestaurant/ bar facilities on site, great breakfasts, nice location, were able to check in early was a bonus
Stayed in June 2024
Reviewed: 24 June 2024
Sharlene
AustraliaAlways the most comfortable beds. Always so nice to have a stroll in the park
Stayed in June 2024
Reviewed: 24 June 2024
Angela
AustraliaWe loved it all.
Beautifully decorated, so close to cafes and the gorgeous outlook into the park were just a few things we loved. Very quiet.
Stayed in May 2024
Reviewed: 24 June 2024
Rachael
AustraliaLocation and restaurant on sites. Rooms very clean and comfortable
Stayed in June 2024
Reviewed: 23 June 2024
Talafi
Australiaeverything was amazing hospitality was top tier and the rooms on top level
Stayed in June 2024
Reviewed: 23 June 2024
Sarah
AustraliaProbably how the toilet was in the bathroom, and the exhaust fan wasn't strong.
Staff, location, and the most comfortable bed ever!
Stayed in June 2024
Reviewed: 22 June 2024
Bernadette
AustraliaWe loved the hotel, our rooms were so clean. Breakfast was amazing.
Stayed in June 2024
Reviewed: 22 June 2024
Hodgkins
AustraliaThe grumpy old dude
The cute boys working there
Stayed in May 2024
Reviewed: 22 June 2024
Sandra
AustraliaShower over bath.
Love the location, and the hotel having a smaller, more relaxed feel.
Stayed in May 2024
Reviewed: 22 June 2024
Crystal
AustraliaThe lighting in the room wasn't the best in some areas. The shower seemed to have a slight leak onto the bathroom floor area, but it wasn't too much of an issue.
The location was great, and there are plenty of restaurants nearby. The Walnut Restaurant downstairs was quite lovely as well, and also served a buffet breakfast. It was only a short walk to Queen Street and Eagle Street Pier. Staff were exceptional and very helpful. The hotel has a rather old-fashioned charm, and the room was very well presented and clean. The bed was also very comfortable, and the views of the Botanical Gardens from the room I had on level 9 were wonderful.
Stayed in June 2024
Reviewed: 21 June 2024
Kristen
AustraliaCouldn't get the TV channels to work correctly.
The bed was super comfy - had a great night sleep. Good location, an easy 10-15 min walk from Central Station overlooking the beautiful gardens.
Stayed in June 2024
Reviewed: 20 June 2024
Jacqueline
AustraliaStaff extra helpful regarding difficulty parking.
Stayed in June 2024
Reviewed: 19 June 2024
Shirlyn
SingaporeAircon seems to be not functioning well although we have set to the lowest temperature.
Room had 2 queen beds and is comfortable. Toilet has bidet facilities which is not common.
Stayed in June 2024
Reviewed: 19 June 2024
Michael
United StatesNA
This hotel was just across the street from the Botanical gardens and near the River. Very nice!
Stayed in June 2024
Reviewed: 19 June 2024
Madeline
AustraliaStaff were fabulous, very helpful & the beds were amazing! So comfortable!
Stayed in June 2024
Reviewed: 19 June 2024
Michele
AustraliaThe Hot water in bathroom sink didn’t work the spa should have had a rail to get in and out
Comfortable beds great Location friendly staff
Stayed in June 2024
Reviewed: 18 June 2024
Kathryn
United StatesThe staff was very accommodating when we arrived after an early morning airport arrival and they tried to get our room ready quickly. The location next to the gardens is lovely.
Stayed in May 2024
Reviewed: 18 June 2024
Robert
Australiaall aspects of our stay were up to your usual high standard.Have stayed with you hundreds of times and found everything to my liking.
Stayed in May 2024
Reviewed: 17 June 2024
Seet
SingaporeLocation was great just next to the botanic garden. The check in staff was great and helpful and provided excellent service.
Stayed in June 2024
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