Skip to main content
  1. Hotel reviews homepage
  2. Australia hotel reviews
  3. South Australia hotel reviews
  4. Adelaide hotel reviews
  5. Reviews of Hotel Richmond on Rundle Mall

Reviews of Hotel Richmond on Rundle Mall 4 stars

128 Rundle Mall, Adelaide CBD, 5000 Adelaide, Australia

#41 of 114 hotels in Adelaide

Guests' Choice

Review score

Based on 1184 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    9.5

  • Facilities

    8.1

  • Staff

    9.3

  • Value for money

    8.5

  • Free WiFi

    8.1

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 14 June 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    Little bit of noise late at night from the Mall.but wasn't too intrusive

    Conveniently located in Rundle Mall with car parking close by. Room was spacious with a large bathroom.and bedroom area. Comfy bedding

    Stayed in June 2024

  • Reviewed: 2 June 2024

    8.0
    Value for money
    • Leisure trip
    • Family with young children
    • Studio King Room
    • Stayed 2 nights
    • Submitted via mobile

    Good value with comfortable bed and good sized room

    Stayed in June 2024

  • Reviewed: 29 May 2024

    8.0
    Spacious accommodation in great location
    • People with friends
    • Family Studio
    • Stayed 3 nights
    • Submitted via mobile

    Rooms showing their age. Due for a refurbishment.

    Great location for sites, restaurants and shops. Very large rooms. Quite considering central location.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 4 nights

    evacuating the hotel due fire alarm on 5th floor

    everything reception staff were excellent

    Stayed in May 2024

  • Reviewed: 19 May 2024

    8.0
    Nice cosy stay at a good location.
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Furniture and carpet is a bit old.

    Good location, very friendly staff.

    Stayed in April 2024

  • Reviewed: 14 May 2024

    8.0
    Great value. A good location in the centre of town for our first experience.
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 3 nights

    The couch and curtains could use a refresh. I finally figured out how to use the heating.

    Good location. The room was very clean. The king bed very nice. Great shower.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Studio King Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel very well located, right in the center. We liked the cleanliness, the size of the room and the staff we're very friendly and helful.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    8.0
    Old fashioned but a goody.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights

    Longer Reception hours.

    Large rooms. Bit old fashioned but great price. Very convenient .

    Stayed in May 2024

  • Reviewed: 10 May 2024

    9.0
    Spot on location, lovely staff
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Be nice if they did breakfast! But there are plenty of places vey close by that do.

    This hotel is in the perfect location for shopping and restaurants. Staff and so friendly and the rooms are very clean and comfortable.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Family Studio
    • Stayed 1 night

    make sure we had more tea bags etc each day as we stayed 3 days in a row

    location was the key factor

    Stayed in May 2024

  • Reviewed: 8 May 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Studio King Room
    • Stayed 3 nights
    • Submitted via mobile

    Room in need a refurbishment.

    Excellent location. Large room. Comfortable.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    8.0
    Very good
    • Business trip
    • Couple
    • Studio King Room
    • Stayed 1 night

    Location in the heart of town

    Stayed in May 2024

  • Reviewed: 7 May 2024

    8.0
    Right on The Mall
    • Leisure trip
    • Couple
    • Studio King Room
    • Stayed 2 nights
    • Submitted via mobile

    Perfect location, right on the Mall, to explore Adelaide’s CBD. Large room, seating areas and outdoor courtyard Very good value

    Stayed in April 2024

  • Reviewed: 7 May 2024

    8.0
    Value for money, central, clean and quiet.
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted via mobile

    The Electronic Keys were problematic, but I believe they are trying to sort this out.

    Location was great, we had a balcony overlooking the Mall. It was surprisingly quiet, despite the crowds. Close to a lot of great places to eat and drink.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    8.0
    Excellent location, facilities and service.
    • Couple
    • Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    No fault of the hotel, with the connivence of location comes late Friday night shopping in the Mall… if only they moved the buskers to the far end rather than right near the hotel.

    Can’t beat the location. Generous sized room and good parking options . Michelle is excellent on the front desk. A welcoming friendly face.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    9.0
    Great stay in the centre of Adelaide
    • Leisure trip
    • People with friends
    • Studio King Room
    • Stayed 3 nights
    • Submitted via mobile

    Air con a bit noisy.

    Great central location, so easy to get around. Very spacious rooms.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    8.0
    We would happily return!
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 3 nights
    • Submitted via mobile

    The hotel felt slightly in need of minor updating: nothing that impacted our stay however!

    A great location just a short walk to museums, art gallery & the botanic gardens. In the middle of shops so easy for getting food items. Close to bus stop for airport. I only booked a room but it was more like a suite with living room/dining area and huge bathroom!

    Stayed in May 2024

  • Reviewed: 2 May 2024

    7.0
    Decent 4 star stay with excellent location and staff.
    • Business trip
    • Solo traveller
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Some attention to detail when cleaning - corkscrew had some pizza on it from previous guest and some cups were visibly chipped.

    The reception team were absolutely lovely and super helpful.

    Stayed in May 2024

  • Reviewed: 2 May 2024

    7.0
    Friendly, central and clean
    • Leisure trip
    • Couple
    • Studio King Room
    • Stayed 2 nights
    • Submitted via mobile

    Restaurant not open mon or Tuesday night.

    Centrally located

    Stayed in May 2024

  • Reviewed: 2 May 2024

    9.0
    Fine hotel, hidden in the Mall. Difficult to find!
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 2 nights

    Hard to find entry to the hotel and even more difficult to park a car - but, follow the directions to a tee. Hopefully your check in will be in the daylight and when the Lobby Desk in in operation. Otherwise - good luck!

    Nice apartment-type unit. Plenty of space for a multi-day stay. Truly in the "heart" of the Rundle Mall.

    Stayed in March 2024

  • Reviewed: 30 April 2024

    9.0
    Great stay in a central location
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night

    The rooms are somewhat dated but very clean and good value for money

    Huge room provided with all the amenities needed. The bed and pillows were comfortable to sleep on and didn't aggrevate my back issues. Location was great being so close to supermarkets, shops, cafes, sights etc.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    9.0
    Quick, convenient night away
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    The only con to note was the brightness of the air conditioner panel. It lit up the whole room! Next time I stay, I will be sure to bring something to cover it, then my stay will be perfect.

    My husband and I had a delightful stay in a Standard King room. The comfortable bed, spacious bathroom, and access to entertainment like Netflix made our stay truly enjoyable. Its perfect, central location combined with a peaceful ambiance made it an ideal choice for a relaxing getaway. highly recommended!

    Stayed in April 2024

  • Reviewed: 20 April 2024

    7.0
    Good central location for shopping.
    • Leisure trip
    • Family with young children
    • Studio King Room
    • Stayed 2 nights

    Restaurant and bar closed both nights we were there, though on booking.com it said they would be open. Limited reception hours, which meant a late check in with instructions for how to get in. Also, during our stay, 1 of the key cards for room did not work and reception was already closed (4.30 - 4.40pm). Some of furniture in room damaged/needed replacing eg wardrobe, cupboard with kettle etc.

    Good central location in Rundle Mall, close to shopping and reasonably close to public transportation, though no taxis etc in Rundle Mall, which is an issue if you are travelling with someone elderly or with limited mobility. Staff very friendly and helpful, especially Michelle who I emailed a few times before arrival. Another female staff member on reception also helpful. Once there, it is a good location for shopping and eating out.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    9.0
    Class in the Centre of Radelaide
    • Leisure trip
    • People with friends
    • Family Studio
    • Stayed 3 nights
    • Submitted via mobile

    Didnt bother me but worth noting because of its location can be noisy throughout the night from late night revellers.

    Location location location. So convenient to see Adelaide from this base of operations. Nice balcony bar overlooking Rundle Mall a plus

    Stayed in April 2024

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties:

gogless