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  5. Reviews of Hotel Richmond on Rundle Mall

Reviews of Hotel Richmond on Rundle Mall 4 stars

128 Rundle Mall, Adelaide CBD, 5000 Adelaide, Australia

#42 of 114 hotels in Adelaide

Guests' Choice

Review score

Based on 1241 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.6

  • Facilities

    8.3

  • Staff

    9.4

  • Value for money

    8.7

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 27 September 2024

    7.0
    Good
    • Family with young children
    • Standard King Room
    • Stayed 4 nights
    • Submitted via mobile

    the fact that i need to request cleaning with a green card every morning before 10? not happening. its my holdiay i prefer cleaning to be done more flexible way. wish just use paper sign on the door. also there is previous customers? possibly cause smoke smell hanging around the room.

    nice spacious place. nice size bed and bath tub. location is prime too. easy enough to check in late night.

    Stayed in September 2024

  • Reviewed: 27 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    There was a bit of confusion about room service and they didn't refill the tea and coffee supplies when we asked, then the next day they only partially refilled them but did other things. The rooms are really dated and need some refurbishment. The curtain was falling off the rail, the bathroom tiles were chipped and very worn. The soaps in the shower could be a lot nicer with little effort.

    The front desk staff and location were excellent. The room was comfortable and it was totally fine for a couple of nights.

    Stayed in September 2024

  • Reviewed: 23 September 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Family Studio
    • Stayed 1 night

    Location, location, location.

    Stayed in September 2024

  • Reviewed: 22 September 2024

    8.0
    comfortable
    • Leisure trip
    • Group
    • Studio King Room
    • Stayed 2 nights

    n/a

    n/a

    Stayed in September 2024

  • Reviewed: 22 September 2024

    8.0
    Great location and comfortable hotel
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 4 nights
    • Submitted via mobile

    Our room was last in the corridor so when maintenance outside was being done it was pretty noisy. Lucky we were out most of the time. The air-conditioning was very loud so lucky we were tired and slept okay.

    Location and staff were lovely. The rooms are a great size and comfortable. Michelle at reception was amazing.

    Stayed in September 2024

  • Reviewed: 21 September 2024

    9.0
    Comfortable and very convenient
    • Business trip
    • Solo traveller
    • Standard King Room
    • Stayed 2 nights

    The bed was too soft for me, but many will like that. I just happen to like a very hard bed. I also found the key system slightly difficult to operate and even key replacement wasn't great but was an improvement. Just took a few tries to get the door to work.

    Location is fantastic for anyone with business in the CBD area or just for a city visit. The reception staff were friendly and helpful. I loved that the rooms stick out from a central corridor, so you have cross ventilation from windows on either side. I don't know if all rooms are like this, but it was nice and quiet, though the views weren't spectacular because of this. If you want great city views, go elsewhere. There was both a bath and a shower, and room service was on request rather than daily which suited me just fine. Complimentary water and milk as well as a couple of bowls and spoons in addition to the usual tea cups and teaspoons were all good. Room and bathroom were a good size. It's just up the road from Coles and Woolworths, so easy to get food or visit one of the many eateries within a stone's throw.

    Stayed in September 2024

  • Reviewed: 21 September 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Executive Suite
    • Stayed 5 nights
    • Submitted via mobile

    It was singing in front of the hotel very moisy you shouod have two comfortable chaires in the room a safe and microwave street people every were very scarey and provide slippers

    Goin g out to differant tours

    Stayed in September 2024

  • Reviewed: 21 September 2024

    8.0
    Very decent stay for a good price.
    • Leisure trip
    • People with friends
    • Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    The street seems a bit dangerous late at night so not sure I'd recommend it for a solo guest who intends to be out and about at night. Building is pretty old and dated but the rooms are very nice.

    Big rooms, central location, nice reception staff. Comfortable beds and nice showers.

    Stayed in September 2024

  • Reviewed: 18 September 2024

    9.0
    Very easy and the lounge bar balcony was a hit.
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 4 nights

    Manager/Receptionist very friendly and helpful

    Stayed in September 2024

  • Reviewed: 17 September 2024

    9.0
    Good value for money in the heart of the CBD
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night

    Very friendly and professional staff.

    Stayed in September 2024

  • Reviewed: 16 September 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    I would prefer buffet breakfast as hard to get breakfast on Saturday as very crowded and the recommended Cafe is closed on weekends. Facility were good but I wish they had coffee pods

    Close by to attractions in Adelaide and a nice restaurant

    Stayed in September 2024

  • Reviewed: 15 September 2024

    9.0
    Beautiful renovated historic old style.
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted via mobile

    Few hangers in bathroom. No microwave.

    Location. Style. Comfort.

    Stayed in September 2024

  • Reviewed: 14 September 2024

    8.0
    Will stay again
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Room keys were dodgy

    Great staff, great location

    Stayed in September 2024

  • Reviewed: 12 September 2024

    8.0
    Great location and great value. Would stay here again.
    • Leisure trip
    • Family with young children
    • Studio King Room
    • Stayed 1 night

    Central to everything we needed and walking distance to Adelaide oval. Our room was spacious and well equipped, the beds comfortable. It was very quiet where we stayed.

    Stayed in September 2024

  • Reviewed: 12 September 2024

    8.0
    Good
    • Leisure trip
    • Couple
    • Studio King Room
    • Stayed 1 night
    • Submitted via mobile

    Na

    Clean, comfortable

    Stayed in August 2024

  • Reviewed: 7 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    Difficult to find

    Perfect spot to stay if your in the city

    Stayed in September 2024

  • Reviewed: 2 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted via mobile

    The decor was a little dated in our suite - needed a wee bit of a makeover.

    Definitely loved the location right in the middle of Rundle Mall. We had a one bedroom suite of Level 5 which had a balcony overlooking the mall - was very roomy with lots of space, the bed was super comfortable with a great spacious ensuite.

    Stayed in September 2024

  • Reviewed: 30 August 2024

    8.0
    Easy to book, good communication and our second stay there.
    • Business trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    Great value and easily accessed

    Stayed in August 2024

  • Reviewed: 23 August 2024

    9.0
    Perfect
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nothing (worth mentioning)!! It's a bonza place for everything.

    We cannot fault this hotel. Perhaps the comfiest bed we've slept in! If the towels were fluffier everything would've been 100% perfect. We can't wait to come back!

    Stayed in August 2024

  • Reviewed: 20 August 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    The key/lock system to get into the room

    Location right on Rundle Mall

    Stayed in August 2024

  • Reviewed: 14 August 2024

    9.0
    Convinient location with a luxury timeless feel
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    The fire alarm went off at 4am and we were evacuated for about 30 minutes. A simple apology from staff upon our exit would have been appreciated

    Convenient location and beautiful space for a great price. Easy access and great view

    Stayed in August 2024

  • Reviewed: 11 August 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Executive Suite
    • Stayed 1 night
    • Submitted via mobile

    Room facing the mall was quiet noisy

    Good room & great location

    Stayed in August 2024

  • Reviewed: 10 August 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Executive Suite
    • Stayed 2 nights

    I couldn't access food for two nights either in the restaurant or room service.

    Stayed in August 2024

  • Reviewed: 9 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    Not car asesable.

    Staff very helpful.

    Stayed in August 2024

Showing 1 – 25

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