2128 Phillip Island Road, 3922 Cowes, Australia
#5 of 14 hotels in Cowes
Guests' ChoiceBased on 1849 hotel reviews
8.4Cleanliness
8.7
Comfort
8.7
Location
9.0
Facilities
8.6
Staff
8.9
Value for money
8.4
Free WiFi
7.5
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End of dialog contentReviewed: 28 September 2024
Leeanne
AustraliaIndoor heated pool too small and too busy
Centrally located to our planned activities. Beautiful, bushy, secluded property. Unit comfortable and well equipped. Plenty of space between units.
Stayed in September 2024
Reviewed: 26 September 2024
Elena
AustraliaNo coffee
accomodation was beyond what we expected
Stayed in August 2024
Reviewed: 25 September 2024
Lee
SingaporeNothing that I can think of, it is value for money, good for the price that we paid for. Fuss free check in and check out, friendly staff that assisted us and good working swimming pool and gym facilities.
Very convenient check in, the place is as per what was listed in their description. Just be aware there are native animals in the hotel property and keep the doors secure to prevent them from entering the room.
Stayed in September 2024
Reviewed: 25 September 2024
Kitty
AustraliaActivities for kids, in nice peaceful setting
Stayed in September 2024
Reviewed: 24 September 2024
Sai
AustraliaThe atmosphere is so good
Stayed in August 2024
Reviewed: 23 September 2024
Linda
AustraliaBeds very comfortable. Location fantastic, It was In the centre of the island so perfect! Lots of facilities within the resort. Great for families as there is lots to do in the resort!
Stayed in September 2024
Reviewed: 23 September 2024
Stephen
ItalyNo All Good
EV charging Station
Stayed in September 2024
Reviewed: 22 September 2024
李
AustraliaNothing
Everthing
Stayed in August 2024
Reviewed: 20 September 2024
Rochelle
AustraliaIt was a shame no breakfast on weekdays.
The cabins are lovely. Beds so comfy and the surrounding is beautiful and peaceful. Tennis courts are great.
Stayed in September 2024
Reviewed: 19 September 2024
Samuel
AustraliaNone
The customer service even though we do check in after 9pm and when there is no hot water
Stayed in September 2024
Reviewed: 14 September 2024
Yasanta
AustraliaCoffee shop and restaurant not open 7 days a week
Stayed in September 2024
Reviewed: 14 September 2024
Kevin
AustraliaLocation and surrounds
Stayed in September 2024
Reviewed: 12 September 2024
Ivana
AustraliaIt got very cold at night and we could have had extra blankets.
The 3 bedroom villa was cosy and clean. We enjoyed our stay and would definitely be happy to come back.
Stayed in September 2024
Reviewed: 12 September 2024
Sarah
AustraliaI didn’t find the staff as friendly this time round, we weren’t offed any extras unlike last time, the room wasn’t swept and to be honest it was great the first time round but this time wasn’t so good.
Stayed in September 2024
Reviewed: 12 September 2024
Samir
AustraliaHeating system was not operating properly. In the morning there was no hot water because the pilot light went out told by plumber there.
The location, size of the property, cleanliness, price
Stayed in August 2024
Reviewed: 11 September 2024
Kelly
New ZealandIt is not within walking distance of the town or beach; exploring beyond the resort and the island does need a car.
There are many facilities at the resort - pool, spa, etc. We were there in September, so the weather was cool, but I can see it would be very busy in the summer. There are two animal parks nearby but Maru koala park, on the way to Phillip Island was the best! Also, really loved the penguin experience and looking around the peninsula. I had to call reception as the hob wouldn't ignite; maintenance came very quickly. I mentioned the dryer wasn't working and a brand new one arrived 20 minutes later! Very impressed. Weirdly, the bathroom door wouldn't open the next morning and again they arrived quickly.
Stayed in September 2024
Reviewed: 10 September 2024
Arnon
IsraelNo lights in the shower and on our last day no lights at the parents bedroom
The room was warm when we came - thank you for that!
Stayed in September 2024
Reviewed: 8 September 2024
Ann
Australiasome buildings on site have better landscaping and views than others.
Stayed in September 2024
Reviewed: 6 September 2024
Rachel
AustraliaPool areas need more attention as it was dirty
Stayed in September 2024
Reviewed: 6 September 2024
Annette
AustraliaThe cabin needed some maintenance with the door at the entrance to the cabin being very shabby and the block out curtain backing being stuck to the window and peeling off
The resort was very nice and having the cafe and restaurant on site was a bonus.
Stayed in September 2024
Reviewed: 6 September 2024
Elvin
SingaporeOnly gripe is - I wish the main living area could have been a little brighter as it gets really dark at night. We ended up using the light from the stovetop hood for extra illumination while we were having our dinner!
Lovely service from the staff, especially appreciated Andy for his helpful and humourous demeanour! The villa was wonderfully laid out and clean - had everything we needed for a lovely family night in. (:
Stayed in September 2024
Reviewed: 4 September 2024
Dallas
AustraliaThe flooring was a little tired within the cabin, and the beds weren't too bad, but neither were they great.
Check-in was efficient and friendly, the cabins were very sturdy and draft-proof on an exceptionally windy night, and the site facilities were extensive!
Stayed in August 2024
Reviewed: 31 August 2024
Charn
SingaporeVery poor wifi, as good as not having it.
Quiet. Good for relaxation.
Stayed in August 2024
Reviewed: 29 August 2024
Nicole
AustraliaGreat natural location. Love getting coffee onsite.
Stayed in August 2024
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