Cabin was outdated. Not clear instructions on how to use the heating system.

It was central, easy access to all attractions and restaurants

Stayed in June 2024

Paved driveway would be nice. The ground was wet, so moving luggages and keeping clean in the house and car was impossible. My stay was too short!! :)

It's Phillip Island so as long as you drive, I guess almost everywhere is easily accessible. In particular, this resort has a straight road to Cowes! Easy! The resort has all a resort has to offer. The 3-bedroom cabin was fully equipped. No complaints there. Harmless wildlife surrounded you all the time, even during the night up in the trees. Really up-close and personal. Loved it!

Stayed in June 2024

Some of the blankets weren't very clean. Split system didn't work

Location and the resort's amenities were great for families.

Stayed in May 2024

The wooden floor in the kitchen is cold. Can consider to provide bedroom slippers? We heard some noises at night like luggages rolling on the ground.. quite loud.

Staff at reception were very friendly. The place is really big but we didn’t get to explore. First time using washing machine and dryer overseas and it works! Beds were comfy.

Stayed in June 2024

Not clean properly

Staff

Stayed in June 2024

The resort is good, but the furniture in the rooms and aminities are a bit old! The room only has a heater in the main lounge area, so the rooms get a bit cold during the night. There were extra blankets in the room so we didn't have much of a problem. The TV in the room is old with free to air channels, you cannot connect to your device to catch up any paid subscription services. This is not an issue if you intend to spend your time outdoors. It was raining and we couldnt spend outdoors. The reception has a collection of DVDs and a couple of board games so the kids were occupied.

Good location not far from attractions, lots of onsite activities for kids.The activities needs to be pre-booked first thing in the morning and it gets booked out quickly during busy days. The staff at check-in and Flametree restaurant was very friendly and caring. Log fire at the main reception area and lots of native wildlife. Overall, it was a nice and relaxing weekend with the family.

Stayed in June 2024

It was cold at night

Everything was good

Stayed in June 2024

Some heaters in the bedrooms

Excellent location especially in relation to the penguin parade.

Stayed in April 2024

Plenty of food provided!

Stayed in June 2024

The only thing was the Club Wyndham presentation that we agreed to attend. We think there should have been more transparency as to what it was initially as we thought it was more of a market research thing.

The location was super convenient and close to everything (including not too far from the Cowes shops). The staff were really friendly and helpful. The best part though were the facilities which were much more than we expected. Our favourites were the pedal bikes and the sauna (which you book to have to yourself).

Stayed in May 2024

More TP in the toilets for my bunghole , maybe 1 or 2 more towels in the room , more milk in the rooms , maybe a few more free games for the kids ig : racket ball , oversize 10 pin bowling and king size chess or a trampoline, a breakfast menu attached to the room information sheet and or better service from reception or the QR code . The self help QR code is missing details when asked about breakfast and the resort restaurant phone number says it is disconnected. These are small things really and our stay was fantastic we would live there if we could afford it and had a great time

Good value breakfast 😋 room was clean and comfortable for a family of 5 , nice roads and walking tracks even in the rain , lots of birds and wildlife to see on the grounds , indoor heated pool and spa was nice and warm , kids and family loved it

Stayed in June 2024

Self contained accommodation, great scenery and great staff on board

Stayed in May 2024

The house itself a bit old, not for fancy photo, but it’s clean and good enough for stay

Worth the money gym, pool, spa free to use Good location

Stayed in May 2024

No comment

Nice and Clean

Stayed in May 2024

Restaurant a little disorganised. Wildlife left to wander in the bar area!

Great cabin and facilities within. We had the 3 bedroom option. Local town was very nice.

Stayed in May 2024

A bit pricey for what you get, the rooms as I said are functional but is a bit dated, the utensils provided are very basic, not much cooking amenities, there is only a heater and a cooler in the living room so the other rooms gets really cold in night, you can fight it off with the blanket, but when it gets really cold in July August it might be a struggle. It will be good if they can provide a blanket heater. Overall a bit of update on the rooms will help. And lastly the offer to join Club Wyndham seems a bit pushy, we did not go for it but it will be good to be notified of this before hand.

The resort is excellent, sprawled over 66 acres, has got various facilities including heated swimming pool, a private spa (that you need to book), bikes that you can use to paddle around the spawling facility and is really fun for the kids and adults alike, two tennis courts, two gyms and various other facilities. The rooms themselves are quite spacious, beds are comfy. Overall it is functional for a short stay. The breakfast (we paid extra 25$ for it) is quite fulfilling and I will say is value for money (the coffee was good and barista made). The conditioner and shampoo provided was one of the best that we have used in a long time (and we have stayed in pretty high end hotels so we can vouch for it). We were thining to buy a few for our own use.

Stayed in April 2024

The villa could have been cleaner. I didn’t feel comfortable barefoot on the floors and the lounge could do with a good clean. This feedback was given to reception. There also wasn’t smart tv connectivity which would have made the stay with our 1 year old a little better. When we arrived all the windows were open so it was a while before we warmed up with the one heater in the living room only. Would be pretty cold in winter.

Location was great! There were a few more villas on the property than I imagined. The pictures on the website I thought were a little deceiving, but it felt private. The bed was super comfy!

Stayed in May 2024

It was hard to find our house at night. I think the numbers need to be lighted.

I liked the location, the place has a lot of things for kids to enjoy and kids kept busy. The kitchen was accessorized very well.

Stayed in April 2024

The only thing that wasn’t great was the buffet breakfast. There were lots of people and no plates, bread, bacon, juice, fruit etc. had to wait for almost everything and get up and down. Only 1 toaster was never going to work.

The space, units, activities all perfect. Drinks and dinner were great and quick. Perfect location for families. Beds really comfy.

Stayed in May 2024

My bed was ok but my other two family members felt the beds were too firm and not that comfortable.

Staff were amazing, location was great, restaurant food was delicious unfortunately we didn't stay long enough to sample the facilities, only there for 24hrs.

Stayed in May 2024

The spa was excellent.

Stayed in May 2024

Beautiful place, perfect for spend one night. I liked that the kitchen was well equipped. All very clean.

Stayed in May 2024

There's nothing I don't like.

The house is a good size for 2 people. The atmosphere is quiet (I like it). Staff are friendly and give advice on staying and various activities.

Stayed in April 2024

Mattress not really comfortable and feel the spring of the mattress while sleeping on it

Great value and prefect for family with younger kids

Stayed in May 2024