19-21 Leichhardt Street, 4810 Townsville, Australia
#28 of 75 Holiday rentals in Townsville
Guests' ChoiceBased on 576 hotel reviews
8.3Cleanliness
8.7
Comfort
8.8
Location
9.1
Facilities
8.3
Staff
9.1
Value for money
8.0
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 September 2024
Ben
AustraliaBeds and lounges weren’t the best but was perfect for our 3 day stay
Location was perfect close to everything and clean
Stayed in September 2024
Reviewed: 10 September 2024
Jo
AustraliaSofa bed very uncomfortable and probably needs replacing. The bed and pillows in the bedroom were hard. Only 2 pillows provided.
Spacious one bedroom apartment with well equipped kitchen. Great location. Close to The Strand, restaurants and Coles supermarket. Our apartment was quiet and had a nice view of Magnetic Island and the water. All staff members were very friendly and helpful.
Stayed in September 2024
Reviewed: 19 August 2024
Elyse
AustraliaPillows were not great and there wasn't the options of a soft, medium and firm in the room to choose from.
Quiet room, great location
Stayed in August 2024
Reviewed: 12 August 2024
Goodall
Australiashower water leaked onto the floor
the room location is central to the Strand and the Football stadium.
Stayed in August 2024
Reviewed: 10 August 2024
Marisaaus
AustraliaGreat balcony and glass doors, windows, but most open to a very busy road, so quite noisy if open which is a shame.
Lovely big room, very clean, functional and comfortable. Loved having a washing machine! Convenient to The Strand - shops, restaurants and beaches.
Stayed in August 2024
Reviewed: 2 August 2024
Grant
AustraliaMore pillows.
Very clean and tidy and great location.
Stayed in July 2024
Reviewed: 20 July 2024
Jacqueline
Australiaironing board very dangerous, almost sliced my finger and burnt myself because the ironing board collapsed and would not stay up, it is broken.
spacious
Stayed in July 2024
Reviewed: 20 July 2024
Tom
AustraliaBed was very uncomfortable with 2 singles pushed and zipped together. Shower not modern.
Kitchen and bathroom are all good. Nice and spacious and ability to stay cool in warm townsville climate. Location great.
Stayed in July 2024
Reviewed: 17 July 2024
Nube
AustraliaLocation.
Stayed in July 2024
Reviewed: 11 July 2024
Lea
AustraliaNil
It had secure parking and was central
Stayed in July 2024
Reviewed: 11 July 2024
Sarah
AustraliaVery little natural light. Expensive but Townsville very busy and all accommodation expensive for this weekend
Great location, safe parking, good size room.
Stayed in July 2024
Reviewed: 8 July 2024
Tammy
AustraliaPull out bed was rather uncomfortable.
Location and ease of access into property.
Stayed in July 2024
Reviewed: 7 July 2024
Annemarie
AustraliaPool was on the other side of the building and had to go through garage to get there. Plus it was not heated.
Rooms were spacious, clean and had air con. Location was good, close to shops but the apartments are next to a busy road that you have to cross to get to shops and water front.
Stayed in July 2024
Reviewed: 2 July 2024
Barrygc1
AustraliaMould in the shower recess, no housekeeping for two days, no view from the window.
Quiet, comfortable and good security
Stayed in July 2024
Reviewed: 13 June 2024
Mitch
AustraliaCurtain in room broken
Location was great
Stayed in June 2024
Reviewed: 22 May 2024
Cecelia
AustraliaPrices are a bit high
Clean comfortable and close walk to shops and strand only thing I could say would like a tv in bedroom but everything else great!
Stayed in May 2024
Reviewed: 16 May 2024
Gerard
AustraliaAlways good to be greeted with a smile when you arrive, very freindly staff,
Stayed in May 2024
Reviewed: 6 May 2024
Michelle
AustraliaThe noise from the road and neighbouring night lift
The location
Stayed in May 2024
Reviewed: 18 April 2024
Stephanie
AustraliaExpensive. Room wasn’t serviced daily even though it should have been. And I was charged an additional $10 per day for parking. ($50 in total) (Which would have been FREE if I had booked direct with the Quest, rather then threw bookings.com, but I wasn’t aware of this until check in)
Location
Stayed in April 2024
Reviewed: 24 March 2024
Carol
United KingdomNoisy guests playing loud music, drinking alcohol and using the pool from the hours of 1 am to 8 am.
The location is close to the city.
Stayed in March 2024
Reviewed: 29 February 2024
Julie-ann
AustraliaLoved it. Nothing to fault.
I was initially booked in for one week but extended to 2 weeks. Loved the one bedroom apartment. Their Housekeeping service was fantastic. Coles is across the street. So close to restaurants, the Strand, and more. Secure, easy parking. Great rooms and facilities and staff. Can’t fault it.
Stayed in February 2024
Reviewed: 25 February 2024
Alison
AustraliaNothing
Their flexibility
Stayed in January 2024
Reviewed: 7 January 2024
Lianne
AustraliaHaving to pay $100 utility fee which was not discussed at time of booking. Room needed a better view.
Space and airconditioning.
Stayed in December 2023
Reviewed: 28 December 2023
Allison
AustraliaCan hear people above walking
Location
Stayed in December 2023
Oostkapelle, Netherlands
Clearwater Beach, USA
Áno Lekhónia, Greece
Wichita Falls, USA
Three Rivers, USA
Srinagar, India
Krasnaya Polyana, Russia
London, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content