180-184 York St, 3850 Sale, Australia
#10 of 19 hotels in Sale
Guests' ChoiceBased on 310 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
9.2
Facilities
8.8
Staff
9.4
Value for money
8.3
Free Wifi
8.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: November 26, 2021
Judith
AustraliaAs above.
Room was very cramped compared to one bedroom apartment.
Stayed in November 2021
Reviewed: November 22, 2021
Joe
AustraliaJust had the toast pack. Good value foe money.
Stayed in November 2021
Reviewed: November 21, 2021
Michelle
Australiaclean, large rooms, friendly receptionist,accommodated early checkin, great communication
Stayed in November 2021
Reviewed: November 21, 2021
Katrina
AustraliaLocation was great - close to the Gallery.
Stayed in November 2021
Reviewed: November 21, 2021
Daryl
Australiaonly issue was the adjoining door between units. you could hear the people next door
clean, easy access
Stayed in November 2021
Reviewed: November 21, 2021
Michele
Australiasomeone leaving at 3.30 in the morning
yes
Stayed in November 2021
Reviewed: November 14, 2021
Liz
AustraliaBed not comfortable Could hear clearly guest in the adjoining room
Location, value for money
Stayed in November 2021
Reviewed: November 14, 2021
Robert
AustraliaVery clean and comfortable.
Reception staff were very welcoming and eager to provide advice regarding Dinner venues.
Stayed in November 2021
Reviewed: November 10, 2021
Anna
AustraliaBreakfast details and availability
When we asked about breakfast we were told there was none and to go down street to cafe. Later discovered breakfast package available from reception!!!
Stayed in November 2021
Reviewed: July 8, 2021
Denise
AustraliaWell equipped kitchen Comfortable bed Clean
Stayed in July 2021
Reviewed: May 26, 2024
Shallard
AustraliaWhen I went to shower the body gel container was empty but was given some sample gel and chocolate to say sorry. The safe stopped working. I did not expect to be put next to a connecting room and could hear snoring at night and woken at 6:30am
The room was comfortable and clean.
Stayed in May 2024
Reviewed: March 15, 2024
Stephen
AustraliaNoisy, noisy, noisy!!
Great location.
Stayed in March 2024
Reviewed: February 14, 2024
Russell
AustraliaDidn’t like the choice of pillows in the room. Didn’t like the entrance doors as people wouldn’t quietly close them.
The location was close to food outlets.
Stayed in February 2024
Reviewed: January 16, 2024
Bronwyn
AustraliaOver priced for what you get. T.V did not work properly, even after complaining twice. No Air Con in bedroom or ceiling fans. Hallway lights worked sometimes. Ugly view from windows. For $269. per night I expected a lot better!
Stayed in January 2024
Reviewed: December 6, 2023
Robert
Australiathe room was pokie and with a terrible outlook ... not like the photos
Just the location other wise it was pretty dingy room
Stayed in December 2023
Reviewed: April 28, 2023
Linden
AustraliaOne television didn’t work. Very noisy from the apartment next door. Fair accommodation but well positioned.
Beds and pillows.
Stayed in April 2023
Reviewed: April 28, 2023
Benjamin
Australiaextremely noisy shared area with other units
clean and good location
Stayed in April 2023
Reviewed: March 18, 2023
John
Australiathe room is too small
Good value
Stayed in March 2023
Reviewed: March 5, 2023
Christine
Australiaapartment was good except was no plug for the bath and could not use the dishwasher because the door would not close
Stayed in February 2023
Reviewed: December 4, 2022
Lisa
Australiai especially booked the quest as we wanted a pool, only to find the pool green and not able to be used.. very disappointing..
location was good.
Stayed in December 2022
Reviewed: October 3, 2022
Snehal
Australiano comment
good service
Stayed in September 2022
Reviewed: August 26, 2022
Olivia
Australiawalls way too thin. was woken up at 4am by someone throwing their guts up in the next room. there was also a lot of noise throughout the night of people slamming doors and coming in at all different hours. it would be good if staying for work to be in a less crowded area of the facility.
clean facilities
Stayed in August 2022
Reviewed: July 21, 2022
Kerrie
AustraliaThere was were no cleaning services available. If you needed new towels you had to find them yourself. There was no discount for this and Quest thought that a small block of chocolate was compensation for not having the room cleaned, soaps replaced, new towels. It was quite poor on their part.
very good location
Stayed in July 2022
Reviewed: May 24, 2022
Dot
Australiano soundproofing at all between rooms - impossible to feel relaxed tv control too complicated air conditioner directly above bed head couldn’t get it to direct away from the bed
compact neat extremely clean
Stayed in May 2022
Reviewed: April 28, 2022
James
AustraliaSmall rooms
No breakfast
Stayed in April 2022
Great Yarmouth, UK
Istanbul, Turkey
Cupra Marittima, Italy
Modolo, Italy
Coonoor, India
Nowa Sól, Poland
Budapest, Hungary
Popoyo, Nicaragua
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content