741-745 Whitehorse Road, , 3127 Box Hill, Australia
#5 of 18 hotels in Box Hill
Guests' ChoiceBased on 542 hotel reviews
8.2Cleanliness
8.6
Comfort
8.6
Location
8.7
Facilities
8.4
Staff
9.1
Value for money
8.3
Free WiFi
8.8
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End of dialog contentReviewed: 24 June 2024
Bannon
VietnamInternet was intermittent
Location
Stayed in June 2024
Reviewed: 13 June 2024
Stephen
AustraliaNo heater inside rooms and quite cold and no handwashing liquid provided only soap Internet not stable affect the work meeting
The space of room and the staff friendly and helpful
Stayed in June 2024
Reviewed: 12 June 2024
Tina
AustraliaNeighbours were a little noisy on the 1st night of our stay.
Very clean and well-appointed, recently renovated room. Great cafe 140 metres up the road.
Stayed in June 2024
Reviewed: 2 June 2024
Andrew
SingaporeThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 20 May 2024
Zaven
New ZealandRooms that are not up to standard should not be given to customers and assume they will be satisfied. The room initially allocated to me was not clean or well prepared up to standards and when I complained to the staff on checking in around 8:00 pm the staff at reception was quite swift in offering me a spotless room, without me asking, and offered free snacks as an apology. Superb reaction to a situation that should not have happened in the first place.
Despite an unfortunate oversight at checking in the reception staff in the evening was exceptional in sorting it out promptly and in the best way possible. Thus, customer service was excellent.
Stayed in May 2024
Reviewed: 19 May 2024
Claire
United KingdomParts were a little dated but nothing bad
Comfortable, large room really good value
Stayed in May 2024
Reviewed: 13 May 2024
Angie
AustraliaMy room still had the cigarette smell and I wasn't table to rest well for that night
Location
Stayed in May 2024
Reviewed: 24 April 2024
Peter
AustraliaHad to pay an extra $17 per night for parking 🤦♂️
Big comfortable space
Stayed in April 2024
Reviewed: 21 April 2024
Margaret
AustraliaThe barcode for pantry supplies didn’t work.
Lounge area comfortable.
Stayed in April 2024
Reviewed: 21 April 2024
Anna
New ZealandWeather!
Clean great shower with all facilities
Stayed in April 2024
Reviewed: 17 April 2024
Ruth
AustraliaNothing really
The apartment I stayed in was very quiet and dark (at night) which really helped with good night sleep. There was also an outside courtyard which was nice to have.
Stayed in April 2024
Reviewed: 8 April 2024
Susan
New ZealandCard access to the gym wasnt applied at checkin. No cups in the gym for water.
Spacious apartment
Stayed in April 2024
Reviewed: 8 April 2024
Marycard
AustraliaOnly main living area was heated.
Centrally located to my meetings around the apartment. Secure parking fo my car. Room to work with a dedicated desk area with good internet access. Apartment was spacious enough for 2 people.
Stayed in April 2024
Reviewed: 6 April 2024
Blanca
AustraliaI wish it had a pet garden I spend a lot of time up and down the apartments in and out as my dog is very well trained she won't wee on concrete only grass
Great staff.Do friendly!!! Big rooms.Pets allowed
Stayed in April 2024
Reviewed: 1 April 2024
Rebecca
AustraliaLocation, big spacious room with everything we needed. Very clean and comfortable
Stayed in April 2024
Reviewed: 20 March 2024
Karen
AustraliaIt was a bit dated. Rust marks on kitchen bench. No plug for kitchen sink. Parking should be free for everyone and not have a $7 charge put on quoted price for using credit cards.
It was spacious. Had full kitchen facilities and a washing machine/dryer. Bed was comfortable.
Stayed in March 2024
Reviewed: 18 March 2024
Wong
MalaysiaJust some noise at the early morning because is many transport out side the road
I like the worker stuff here,we have a nice talk when i first day check in
Stayed in March 2024
Reviewed: 12 March 2024
Mayreen
Sri LankaNot a great location. not that clean.
Stayed in March 2024
Reviewed: 9 March 2024
Susan
AustraliaNothing!
Always clean, quiet and spacious
Stayed in March 2024
Reviewed: 6 March 2024
Yin
Hong KongThe facilities are a little bit old
The apartment is spacious and located at a convenient location
Stayed in March 2024
Reviewed: 20 February 2024
Diana
AustraliaClean. Caring staff. Comfortable bed. Nice furnishings. Personal welcome letter. Changed us to a room with a shower rather than a bath due to my sore leg.
Stayed in February 2024
Reviewed: 9 February 2024
Barlow
AustraliaDriveway is right at the lights. Bath in the room is great, just a little high to step into.
Staff are amazing, rooms are very quiet even with guests right next door. Easy to get from secure carport to rooms
Stayed in February 2024
Reviewed: 8 February 2024
Lyndon
United StatesThe wifi in our part of the building wasn't strong enough to use.
The staff were responsive and helpful. The room was well equipped and comfortable. The tram makes Bill Hill and the CBD in easy reach.
Stayed in February 2024
Reviewed: 5 February 2024
Melisa
AustraliaWe did not know parking was an additional cost, this was not advised. Bed was a bit firm. I would imagine the shower over bath set up could be a challenge for some.
Rooms were clean and comfortable. Young man on reception was very helpful and polite. Location was good. It was quiet despite location and it being Saturday night.
Stayed in February 2024
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