The lack of room cleaning. We were not offered cleaning during our stay. Not a big deal, but fresh towels would have been nice.

The room that we were eventually given was great after being given a room that smelt. Having access to a washing machine was also great.

Stayed in September 2024

I didn't like how there was no FREE parking. That was an inconvenience and impeded on my holiday experience.

The room was pretty good. Could have had a few more tea bags but that's only a little thing. The bed was fantastic. I had a great nights sleep every night.

Stayed in September 2024

Dodgy lift..rooms and building v dated.

Friendly staff.easy parking..plenty of room

Stayed in August 2024

a little musty in the basement apartment

friendly and helpful staff. brilliant location in a characterful building.

Stayed in September 2024

There was a bit too much noise from the street.

It is central, good location to food and activities.

Stayed in September 2024

Nothing we didn’t like. The old charm of the building had us right from the beginning.

Excellent location in the heart of the CBD. Walking distance to everything. Apartment was fabulous, clean and everything we needed. So spacious inside.

Stayed in August 2024

We had lost an item and rang up as we were unsure if it had been lost at the hotel. The staff at first were helpful and said they would check with housekeeping. When we rang up again for a follow-up, staff were very short with us and sounded annoyed that we had called a second time ending the call abruptly.

Location was ideal for us. The in room was generously sized. The kitchenette and washer/dryer were helpful.

Stayed in June 2024

It’s charming, but a little dated

Great location and facilities

Stayed in June 2024

Nothing, everything is really good

Cleanliness

Stayed in July 2024

No laundry powder provided. Would have liked 1 sachet.

Love the quirky layout. Rooms are spacious. Fantastic location. Fantastic for a family.

Stayed in July 2024

The apartment could do with a freshen up, lounge suite was uncomfortable and carpet was stained, but in saying the overall apartment was clean and had everything we needed except 2 champagne glasses

Staff were friendly and knowledgeable. The apartment was spacious, warm and walking distance to everything we needed.

Stayed in June 2024

The bed was too soft and had flat pillows

The staff were very friendly & accommodating with requests.

Stayed in June 2024

The quality of the elevator which was somewhat rickety.

I was impressed with the helpful and very pleasant staff. I requested a parking facility and this was suitably accommodated for me. I was pleased with the size of the apartment and its arrangement.

Stayed in June 2024

Sound of the old groanie lift.

Location, room, facilities bed.

Stayed in May 2024

Nothing

Central and comfortable

Stayed in May 2024

Pillows and mattress could be better

Great central location close to great cafe and good size apartment for a family

Stayed in May 2024

The carpet was really dirty. The curtain was drooping off its hooks. The soundproofing not great, lots of traffic noise from the street. The lift had a tub of earplugs for the guests. Our bathroom toilet and tap both leaked, the tap was turned off at the wall when we turned up. The apartments are old but could be kind of cool if just basic maintenance was done and carpets cleaned.

The apartment is spacious and the location is good. Bathrooms were clean and beds were comfortable. Communication with staff was great too.

Stayed in May 2024

Spacious comfortable bed superb location parking across the road.

Stayed in May 2024

the filthy carpets and lounge

while the location is fantastic the room we had was great size wise but the carpets and lounge were filthy. When we mentioned it to the receptionist she said they had just acquired a carpet cleaner but no one knew how to use it. The lounge was a sofa bed and very uncomfortable. As mentioned the apartment was a good size with kitchen and cooking facilities, a seperate bath and good size lounge. The bed was comfortable and the location was great.

Stayed in May 2024

The entry steps were a little bit steep for carrying bags but everything else was awesome.

Very central location, lovely helpful staff. Decor was delightful and very tasteful.

Stayed in February 2024

It was a little loud up to midnight on the Friday night that I stayed on level one from people walking the street past the hotel.

Location was great, all the staff I spoke to were lovely. Nice room, big bed + bathroom. I stayed there the night before and 2 nights after I did the Overland track and they were happy to keep a bag of my gear safe while I was hiking and had it ready for me when I returned.

Stayed in May 2024

Town Hall bells ringing every hour and also the lift noise. Would like to have had information on the Website regarding parking so could plan ahead.

Location and roominess

Stayed in May 2024

The lift is so noisy it wakes you up

Stayed in May 2024

Hard to say this, because the place is mostly great ...but the central location is good as detailed above but also difficult for parking with only 1 hour street parking even on the weekend. Also hard checking in on a Friday evening to find a park and unload our car and tired toddlers and then get all baggage up a flight of stairs to the lifts. Also the clock tower which is stunning to look at chimes loudly every 15 mins till late in the evening (maybe around 10pm I can't quite recall) and then on the hour all night till 7am where it starts again every 15 mins!! Ear plugs are provided but with toddlers I can't use them.

These apartments are right in the middle.of town and you're spoilt for choice with places to eat dinner, go for a drink or brunch. You can walk to everything. The apartment is huge and bigger than expected with 2 generous bathrooms as well. For an older apartment it was impeccably clean with only minor wear and tear to furniture. Beautiful view out the window to older buildings and the clock tower.

Stayed in April 2024