616 Glenferrie Road,, 3122 Hawthorn, Australia
#1 of 1 hotels in Hawthorn
Guests' ChoiceBased on 509 hotel reviews
8.2Cleanliness
8.5
Comfort
8.6
Location
9.1
Facilities
8.4
Staff
9.0
Value for money
8.0
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 June 2024
Kelly
AustraliaThe cleanliness, mould in the grout, florets haven’t been steam clean in years!! Give them a good clean. Replace the grout.
Size, layout, comfort
Stayed in June 2024
Reviewed: 29 May 2024
Jenene
AustraliaGreat location
Stayed in May 2024
Reviewed: 25 May 2024
Patrick
AustraliaThe price of venue and no coffee was available in the room
The view
Stayed in April 2024
Reviewed: 16 May 2024
Minglang
Australianothing
nice room, quite
Stayed in May 2024
Reviewed: 7 May 2024
Kerry-anne
AustraliaVery Happy with Accommodation and location. Private parking also appreciated. Thankyou.
Stayed in May 2024
Reviewed: 15 April 2024
Gary
AustraliaA shower not situated inside a bath. High risk of falls and slips.
Room condition was of a high standard, clean and tidy observations were my first impression. Bed was super comfortable which is always a bonus! Well sound proofed from the busy Glenferrie Road. Great place to stay, and will do again with recommendation. Thanks Gary Clarke
Stayed in March 2024
Reviewed: 13 April 2024
Taryn
AustraliaLocation
Stayed in April 2024
Reviewed: 1 April 2024
Simone
AustraliaBed was terrible with a real dip in the middle so we didn’t have a good night sleep and had to drive to Sydney the next day :(
The room had everything we needed
Stayed in March 2024
Reviewed: 29 March 2024
Nik
AustraliaLocation great for transport (close to train, etc), but not particularly scenic
Staff were helpful and friendly - very likeable bunch.
Stayed in March 2024
Reviewed: 24 March 2024
Anthony
AustraliaGreat staff, great location and safe offstreet parking
Stayed in March 2024
Reviewed: 12 March 2024
Richards
Australiabed was comfortable and good size room
Stayed in March 2024
Reviewed: 10 March 2024
Hannelie
New ZealandI had very noisy neighbours on night 1 and the doors seem to slam quite loud, especially annoying very late at night.
Location is ideal for business travellers and in my case it was walking distance to my office, with lots of restaurants and coffee shops in the area. It was easy to get around and for Uber's to park to take you places.
Stayed in March 2024
Reviewed: 8 March 2024
Kerryn
AustraliaPeople on the floor above stomping around at 3 in the morning.
Central location
Stayed in February 2024
Reviewed: 25 February 2024
Carolin
United KingdomCockcroaches.could not lock the patio door. There are no glasses or water in bottles. No hot water. Booked apartment at the top of the hotel wad told couldent have when git there as being refurbished.
Space of room
Stayed in February 2024
Reviewed: 21 February 2024
Lawson
United StatesNot much to not like! TV was pretty small and older - no aircast streaming from the phone is possible. Studio only had enough cutlery and crockery for two, but staff were very accommodating so could ask for more if needed.
Location is outstanding
Stayed in January 2024
Reviewed: 17 February 2024
Sarah
AustraliaConvenient to church
Stayed in February 2024
Reviewed: 16 February 2024
Lin
AustraliaNot sure where is the spoon for making coffee.
Staff was friendly.
Stayed in February 2024
Reviewed: 21 January 2024
Irma
AustraliaNothing
Functional, simple but comfortable. We just needed somewhere to rest ourselves during the tennis. This was a great location to be with the train station into Richmond close by and great eateries for a late dinner and breakfast the next day
Stayed in January 2024
Reviewed: 21 January 2024
Clayton
AustraliaThe carpets were filthy - in the lifts and in the corridors especially. It looked like the room’s carpet hadn’t been vacuumed in a while too. It immediately puts you in an uneasy mindset when the lifts and hallways are dirty. There were even cleaners there for hours on Saturday but obviously they weren’t interested in using the vacuum cleaner they had with them. Everything else was clean. Couldn’t use the dishwasher as the plastic racks in it were broken and one of the kitchen drawers wouldn’t close. Also only giving you 2 knives, forks, spoons, plates etc means you have to wash them every single time you use them. I know it’s an apartment for two but that’s really annoying.
Room size, bed, bathroom, kitchen, decor. Carpark was great. Really well placed and handy to a lot of eateries, shopping etc.
Stayed in January 2024
Reviewed: 21 January 2024
Woodhouse
AustraliaGarden terrace could do with some plants.
Little dishwasher was great.
Stayed in January 2024
Reviewed: 18 January 2024
Sue
AustraliaBathroom size
Staff were great
Stayed in January 2024
Reviewed: 14 January 2024
Reid
AustraliaN/A
Location was perfect for me, Bed was comfortable and room was as per advertised
Stayed in January 2024
Reviewed: 13 January 2024
Janet
AustraliaNothing. as mentioned felt like a holiday. very peaceful.
Pleasant view and excellent accommodation, very quiet and location for us to visit nearby friends, felt like a holiday for us.
Stayed in December 2023
Reviewed: 1 January 2024
Andrew
AustraliaNice place and friendly staff
Nice place and friendly staff
Stayed in December 2023
London, Canada
Gonubie, South Africa
Kamari, Greece
Assisi, Italy
Bad Hofgastein, Austria
Kappel-Grafenhausen, Germany
Mariánská, Czech Republic
Rome, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content