Bed were too soft - needs an upgrade

Location and staff

Stayed in September 2024

Nothing

We loved the whole excellent Being there for our anniversary We were gifted complimentary drinks in the fantastic bar Which the staff were amazing

Stayed in September 2024

Nothing

The QT was perfect as a city getaway. The room was comfortable and quiet. The Parlour cafe downstairs served great breakfast options and the service was also good.

Stayed in September 2024

The external window could have been cleaner which would have made for a nicer view. The hair dryer in the bathroom was missing essential parts (although I acknowledge that these could have been removed by other guests). Room cleaning service came later in the day than we expected. These are all minor issues which did not affect the overall enjoyment of the stay, which was very high.

Every staff member was exceptional. The room was comfortable and well-sized with a reasonable view and the bed itself was great. We ate breakfast downstairs at Parlour one morning which was good. We ate dinner one evening at Gowings which was excellent. I enjoyed the layout and design of the room and the overall vibe of the hotel. The location literally could not be better. I loved the addition of a Marshall bluetooth speaker in the room - this was a great touch. A fun and easy stay; I would happily recommend this stay to others.

Stayed in September 2024

Amazing and caring staff, shouted us a bottle of wine and drinks for our honeymoon. Incredible stay, clean rooms and a very comfy bed. We wished we had stayed for longer.

Stayed in September 2024

If doing make up, bathroom is dark, bring a mirror & sit near the window :)

Fabulous location, close to shopping & cafes, next to QVB, the Galleries, MECCA next door, 1 min walk to Westfield Mall, at the same time nice & quiet in the room. We arrived early & went for breakfast at The Grounds (excellent) though they have a restaurant in the hotel it is fancy. The staff were lovely & called us to say the room was ready early. Bathroom was great with large bath, black robes, dyson hair dryer.

Stayed in September 2024

Bad Feng Shui, makes it hard to sleep when the door opens onto your head while asleep; toilet paper roll holder wasn't affixed properly, roll kept sliding off due to tilt; could use a bathrobe and hotel slippers

Excellent location (close to train station, Hyde Park, QVB, Sydney Tower, shopping at The Galleries), great bathtub, cool decor, friendly staff, tasty room service, well appointed mini bar, like that all the lights could be controlled from bedside table

Stayed in September 2024

The unique set up and personal touches for a birthday celebration.

Stayed in September 2024

Location was great and close to everything, rooms were decent, very unique stay.

Stayed in September 2024

Great location, central to everything. Close to transport and shops. Staff were so helpful and friendly. Love the quirkiness of the hotel!

Stayed in August 2024

It was a little confusing as there was nothing in the room with the wifi password ect but I quickly figured out all the information is on the TV

The treatment from the staff was impeccable

Stayed in September 2024

Word of warning on car parking if you are planning to self drive - park at the Wilson Secure Parking on 271 Pitt Street (short walk to hotel). The parking is cheaper and is open 24 hours. Validate your card and pay for parking at the reception desk before you leave. The parking at 55 Market street is enter with credit card only and you may be told to go somewhere else by the parking attendant (like we were). You will need to exit with the same credit card, but there was no charge within a few minutes of entering. On the second night we stayed there was thumping music coming from somewhere. It was annoying, but it didn't last past 11pm.

The hotel was quirky, moody and a little seductive. The king room was large and spacious with a delightful bath tub to relax in. The central location was ideal for shopping and visiting the NSW Art Gallery (walking distance) or other attractions like the QVB. The bed was soft, but comfortable. There were blackout curtains, which aided a good nights sleep. Free Wi-Fi and you can share cast to the TV from your mobile device. Breakfast was wonderful and I recommend the crumpets and the Love Beets juice. The staff were friendly and attentive.

Stayed in September 2024

Couldn’t fault anything at all

Liked the decor & the bed was super comfortable

Stayed in September 2024

Nil

Room was beautiful and well thought out for visitors comfort. Room was clean and well maintained. Room service was exceptional and reasonably priced. A lovely experience and staff were incredibly accommodating and welcoming without being overbearing.

Stayed in August 2024

Very central location and a funky art hotel vibe. Cool little cafe, Parlour, downstairs.

Stayed in June 2024

Everything was great.

We liked that we were upgraded to a really nice room, comfy bed and large room.

Stayed in September 2024

Genuine relax ..expansive spaces ..loved it

Stayed in September 2024

The stairs leading to and from the room elevators were challenging with a pram. The car park is also far.

Amazing vibe. Room was spacious, allowing lots of room to manoeuvre a pram. The bathroom has lots of bench space, and the bath was a decent size. I was impressed by the room soundproofing so others could not hear my crying infant. Location was superb - close to Myer, QVB, and other shopping.

Stayed in August 2024

Very comfortable bed

Stayed in August 2024

Unavoidable, but carpark a bit far away, especially if you have suitcases. I think rooms, foyer, lifts, etc a bit dark.

Bed was amazingly comfortable. Location fantastic. Room service fast and food yummy. Staff friendly and helpful.

Stayed in August 2024

Nothing

So quirky

Stayed in August 2024

Nothing comes to mind

Quirky hotel, great food, funky bar and outstanding service

Stayed in August 2024

Excellent location, big room with very different styling. Definitely stay there again. 😀

Stayed in August 2024

Quirkiness

Stayed in July 2024