52 Shoal Bay Road, 2315 Nelson Bay, Australia
#93 of 214 hotels in Nelson Bay
Guests' ChoiceBased on 1998 hotel reviews
6.9Cleanliness
7.4
Comfort
7.5
Location
8.1
Facilities
7.0
Staff
7.9
Value for money
7.4
Free WiFi
8.2
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End of dialog contentReviewed: 12 April 2023
Prue
Australianothing - good location and price
very tidy and clean
Stayed in April 2023
Reviewed: 9 April 2023
Vince
AustraliaThere's no breakfast included
Friendly service and help
Stayed in April 2023
Reviewed: 7 April 2023
Helen
AustraliaMaybe a larger TV
No lamp or table on right side of bed
Stayed in April 2023
Reviewed: 6 April 2023
Joanne
New ZealandWas fine
N/a
Stayed in April 2023
Reviewed: 3 April 2023
David
AustraliaLocation very good
Stayed in April 2023
Reviewed: 3 April 2023
Michael
Australia11am check out would be better.
Good bed. Nice towels and plenty of hot water.
Stayed in April 2023
Reviewed: 1 April 2023
Graham
New ZealandWould be nice to have microwave and a a a few bowels and plates etc
Rooms were clean and adequate Motel was in good condition
Stayed in April 2023
Reviewed: 31 March 2023
Julian
AustraliaHeated pool would be great
Great food and location
Stayed in March 2023
Reviewed: 26 March 2023
Joanna
United KingdomThe hotel room was non-smoking and there was a sign saying this on the desk, however it smelt very strongly of smoke. This was a bit unpleasant.
The location was convenient and we could park close to our room. The reception staff were friendly and the pool looked nice although I didn’t use it!
Stayed in March 2023
Reviewed: 24 March 2023
Henk
AustraliaBalcony incredibly small, no view except for adjacent brick wall, toilet difficult to flush properly, couldn’t get foxtel channels
Friendly reception, room was clean
Stayed in March 2023
Reviewed: 19 March 2023
Susan
AustraliaJust a hook on the back of the bathroom door or somewhere in the bathroom to hang clothes etc.
The bed was very comfortable, staff were great and it was in a very good location for us. 5 mins to Nelson Bay and the same to Little Beach and Shoal Bay. Really enjoyed our stay and would stay here again.
Stayed in March 2023
Reviewed: 18 March 2023
Amanda
AustraliaBreakfast was unavailable during our stay
Stayed in March 2023
Reviewed: 17 March 2023
Michele
Australiathe air conditioner was very loud
Good location, clean
Stayed in March 2023
Reviewed: 11 March 2023
Helene
AustraliaThe wall near the door we dirty but my daughters room was very clean
Bed was comfortable better than I thought for the price
Stayed in March 2023
Reviewed: 11 March 2023
Mark
Australiait was all good
the Chinese restaurant was great
Stayed in February 2023
Reviewed: 6 March 2023
Kathy
AustraliaThere was no microwave, toaster, plates or cutlery & the fridge was tiny could hardly fit anything in it so pretty much had to eat out for every meal.
It was 5 mins from the marina & very local to beaches.
Stayed in March 2023
Reviewed: 5 March 2023
Jane
AustraliaOur room had recently been flooded and it had a wet smell and some of the carpet was still wet. I think they should have waited a few more days to have this room available. I thought for the room the price was overpriced
Location,
Stayed in March 2023
Reviewed: 3 March 2023
Chanel
AustraliaFor us, the bed and pillows were too soft.
The staff were friendly, at the hotel - Fusion Restaurant was lovely, and more options within walking distance.
Stayed in March 2023
Reviewed: 2 March 2023
Melinda
AustraliaNo breakfast option available.
Amazing service at check in Bed was very comfortable Good location
Stayed in February 2023
Reviewed: 2 March 2023
Adam
AustraliaThe air conditioner was faulty with a note stuck on it saying do not turn off and blowing straight on the bed.
For my purpose, it was a good location.
Stayed in March 2023
Reviewed: 2 March 2023
Elaine
AustraliaBest Chinese food!
Stayed in February 2023
Reviewed: 1 March 2023
Ian
AustraliaThe stairs but that's because of my age; I'm almost eighty. The toilet cistern was difficult to use as the button plungers were damaged. Reported this to management and it was attended to almost immediately but the whole button unit requires complete replacement. The traffic noise from Shoal Bay Road was noisy at time but is something the property has no control over.
Room was clean, tidy and perfectly acceptable for a short-term stay. Pool was very clean and was well protected for children's safety. Breakfast was not available, as was explained to us, management have been unable to secure a chef. That situation is almost a norm these days.
Stayed in March 2023
Reviewed: 27 February 2023
Phillip
Australiathe Sofa wasn’t the best condition , the bed was not very comfortable
great parking facilities, the room was clean the pool was always clean
Stayed in February 2023
Reviewed: 27 February 2023
Warren
AustraliaWe are old people and had to walk up 2 flights of stairs . Staff were not prepared to change us to a lower level or even assist us with luggage
location
Stayed in January 2023
Reviewed: 25 February 2023
Kylie
AustraliaThe toilet and bar fridge
Bed was really comfy, lovely staff and peaceful.
Stayed in February 2023
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