22-30 Kincaid Street, 2650 Wagga Wagga, Australia
#57 of 69 hotels in Wagga Wagga
Guests' ChoiceBased on 1291 hotel reviews
7.2Cleanliness
7.8
Comfort
7.9
Location
8.7
Facilities
7.2
Staff
8.2
Value for money
7.3
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 13 November 2024
Steven
AustraliaThe room was showing some wear and tear. There were several stains on the carpets. The sliding shower door didn’t quite close all the way. The roller blind mechanism was worn out and neither of the two bed side lamps were working.
The room last clean and comfortable although a few things could do with freshening up. There were several breakfast was great value for money. The staff were friendly.
Stayed in November 2024
Reviewed: 4 November 2024
Tamika
AustraliaWould’ve been good in its time, but in need of a bit of TLC.
Easy check in, decent price! Location is good.
Stayed in November 2024
Reviewed: 1 November 2024
Samantha
AustraliaA little tired but overall pretty standard.
We booked through Booking.com and on arrival they didn’t have our booking, Mantra Pavilion managed to fit us in over the long weekend and staff were very friendly and accommodating.
Stayed in October 2024
Reviewed: 31 October 2024
Cathy
AustraliaBathroom had a yucky smell
Comfortable bed
Stayed in October 2024
Reviewed: 27 October 2024
Adrian
AustraliaA little tired ,shower in bath old fashion Taps and tiles 80s need a revamp for what you pay
Quite parking on site bar
Stayed in October 2024
Reviewed: 24 October 2024
Mike
AustraliaOur bathroom had a shower over bath arrangement, which wasn't that effective.
We arrived at around 10 PM - finding our room key in the drop box and checking in was easy. Room was located on the ground floor - we we able to park the car at the door and get away quickly the next day. We had an EV and there is a free charging facility over the road for two cars. We we able to charge back up to 100% by the following morning. Selection of cafes and supermarket nearby to pick up breakfast. We were able to stay with our dog.
Stayed in September 2024
Reviewed: 21 October 2024
Francina
AustraliaRoom - cabinetry needs an update and room smell was not pleasant. Bathroom - fixtures are dated, needs fresh paint, the towels were thin, the ironing board was bulky took up half the wardrobe, Carpet in lobby and corridors needs refreshing too. Woken up by guests talking loudly while they packed their car in the car park below - perhaps some signage to remind that noise carries to rooms facing the car park.
This was my 2nd stay and reception service was welcoming, and quick to assist with air conditioning. It's well-located and easy to walk to Easy after hours access. Generous room amenities and good room and desk lighting. I really liked being able to open the window for fresh air.
Stayed in October 2024
Reviewed: 14 October 2024
Helen
AustraliaBathroom fitout is dated, and the tv remote in the lounge didn't work properly on/off channel change. Bar wasn't open very late, our group would have stayed downstairs for a drink if it was open.
Being able to take the bicycle upstairs via the lift. really very much appreciated as we were there for Gears & Beers weekend. Friendly welcome on arrival. Spa bath was welcome after the ride, and the Kitchen and laundry facilities in the room were good. Plenty of parking.
Stayed in October 2024
Reviewed: 7 October 2024
Tom
AustraliaGreat location
Stayed in July 2024
Reviewed: 5 October 2024
Sigrid
AustraliaFan in bathroom didn’t work, left the bathroom foggy - it tried to turn on constantly so it made a frequent “hum” for a couple of seconds every minute or so. Light above the kitchen counter was very dim. carpets were very stained. Loose screw on the edge of the kitchen flooring caught my sock….so a bit dangerous.
Pet friendliness, double room.
Stayed in October 2024
Reviewed: 30 September 2024
David
AustraliaLIFT was very scary needs to be looked at felt unsafe in it
The size of room was great double shower head was amazing
Stayed in September 2024
Reviewed: 18 September 2024
Margaret
AustraliaLocation and very quiet
Stayed in September 2024
Reviewed: 17 September 2024
Mike
AustraliaReception hours limited
Convenient
Stayed in September 2024
Reviewed: 16 September 2024
Cherie
AustraliaBathroom was a bit dated
Reception staff member was friendly and helpful
Stayed in September 2024
Reviewed: 16 September 2024
Sam
AustraliaThe rooms are a bit dated and run down. The toilet roll holders fell off the wall. The shower head couldn’t be moved.
Clean and fairly comfortable.
Stayed in September 2024
Reviewed: 8 September 2024
Edwina
AustraliaHotel/Rooms require upgrades. Would not consider this to be a 4 star hotel with respect to standard of room.
Location , comfortable beds
Stayed in September 2024
Reviewed: 8 September 2024
Helen
AustraliaFurnishings rather dull
Two bedrooms and sitting area
Stayed in September 2024
Reviewed: 8 September 2024
Seaton
AustraliaThe bathroom was fine but could do with a renovation. Not sure if I liked the roof in the main entrance, foyer, reception, bar, and lounge area. Very 1980s and could do with a new look.
Our room was spacious and comfortable. The bed was very comfortable.
Stayed in August 2024
Reviewed: 8 September 2024
Melissa
AustraliaBed wasn't the most comfortable, and like every hotel parking was tight.
Great location and close to the civic centre. Easy to find and friendly staff.
Stayed in September 2024
Reviewed: 2 September 2024
Tianni
Australiawalls were thin, could hear next door very clearly, housekeeping could have a little more attention to detail (the floors were not vacuumed when the room was refreshed). The internet connection was not good for most of the stay, so could not stream movies on the tv, and the oven did not work.
location of the hotel was very convenient, and a nice short drive to the university. There are restaurants very close by, walking distance.
Stayed in August 2024
Reviewed: 2 September 2024
Belinda
AustraliaSofa bed uncomfortable, smaller tv did not work
Check in easy, room spacious
Stayed in August 2024
Reviewed: 2 September 2024
Allara
AustraliaVery dated - not seen in the photos provided. The rooms were a little smelly as well, easily fixed with window being opened however was a bit confronting when walking in.
Location
Stayed in September 2024
Reviewed: 31 August 2024
Kylie
AustraliaGreat location & staff were fabulous.
Stayed in August 2024
Reviewed: 28 August 2024
Heather
AustraliaCheck in was easy. The young man at the desk was helpful and welcoming. We travelled with our small dog. The pet friendly room was clean, quite large and able to accommodate the 3 adults and dog very well.
Stayed in August 2024
Queens, USA
Hasle, Switzerland
Luang Prabang, Laos
Dubrovnik, Croatia
Santa Teresa Beach, Costa Rica
Ilfracombe, UK
Braşov, Romania
Dujiangyan, China
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content