30 Phillip Street, Parramatta, Parramatta, 2150 Sydney, Australia
#154 of 329 hotels in Sydney
Guests' ChoiceBased on 3752 hotel reviews
8.0Cleanliness
8.6
Comfort
8.7
Location
8.8
Facilities
8.2
Staff
8.6
Value for money
7.8
Free WiFi
8.3
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End of dialog contentReviewed: 25 September 2024
Katherine
SingaporeConveniently located . Good choices of food options nearby . Walking distance to shopping mall
Stayed in September 2024
Reviewed: 23 September 2024
Rob
Australia2 singles pushed together doth not a king make
Location and general vibe was good
Stayed in September 2024
Reviewed: 23 September 2024
Corbett
JapanNo complaints
Privacy - your front desk staff did not reveal my name to people calling hotel to check on me. Thank you
Stayed in August 2024
Reviewed: 23 September 2024
John
AustraliaAll was good
Did not have breakfast
Stayed in August 2024
Reviewed: 23 September 2024
Valerie
AustraliaNothing.
Great location. Friendly staff. Very clean too.
Stayed in September 2024
Reviewed: 22 September 2024
Brett
AustraliaWaiting for an elevator took 20 min
Location Friendly staff
Stayed in September 2024
Reviewed: 22 September 2024
Graham
Australiawe had a pleasant stay. although the pool was not available (just a bit disappointing) it still was a great place to stay
Stayed in September 2024
Reviewed: 22 September 2024
Siobhan
AustraliaAs it was a very busy weekend in the area our room wasn’t ready at check in so we left baggage at reception and checked in later in the evening, not a problem for us as we had flown from Melbourne to go to the rugby but you wouldn’t want to be needing to get ready for a social function or event. Initial check in was very slow as there were only two staff on, it would be better to have all three terminals staffed when the hotel is completely booked out.
Good quality room and public spaces. Good value for money.
Stayed in September 2024
Reviewed: 22 September 2024
Bradley
New ZealandParking was expensive
Nice little bar to have a drink at before heading at. Great location!
Stayed in September 2024
Reviewed: 21 September 2024
Kylie
AustraliaThe lifts took some time and were quite small. No mini bar options and also that parking is charged extra on top of room price where considering the price of the room it should be included.
Size of the bed and very comfortable not to mention the wireless charger that is included on the radio. Reception staff very friendly and efficient.
Stayed in September 2024
Reviewed: 21 September 2024
Georges
AustraliaWe could hear the people in the adjacent room which was a surprise. A sound insulation issue rather than noisy neighbours (NB: they were not loud, the volume of their conversation was quite OK)
Staff was very friendly, helpful and attentive
Stayed in September 2024
Reviewed: 19 September 2024
Evelyn
AustraliaThere was no top sheet on the bed. That left me with the option of sleeping without a covering, or covered only by the Doona. I was not sure how often a Doona cover would be laundered. The entrance to the parking area was dark. I could not see the button to access the ticket that I needed to enter. Also, there were no instructions about entering the parking area on the website or confirmation email. For regional residents like myself, it was confusing. I was expecting to be able to drive into a visitors' parking area before checking in and receiving a pass for parking. More information about parking in the confirmation email would be helpful.
The room was quiet and comfortable with a good ensuite and shower. The linen was clean and in good condition. Equipment provided included an iron, hair dryer and a generous supply of teas and biscuits. The bistro menu looked inviting.
Stayed in September 2024
Reviewed: 18 September 2024
James
AustraliaCheck in and check out was a little slow
location, comfort
Stayed in August 2024
Reviewed: 16 September 2024
Gabrielle
AustraliaThere was no conditioner and I really needed to wash my hair so that was disappointing
The room was awesome. Great bed, bathroom and the coffee pod machine was a bonus!
Stayed in September 2024
Reviewed: 16 September 2024
Linda
AustraliaCould have a sauna
Central location fresh and professional
Stayed in August 2024
Reviewed: 16 September 2024
Chris
Australia$40 per night for car parking is outrageous. Told to use booking.com so I did. On arrival they said there was no booking in the system?
Stayed in September 2024
Reviewed: 16 September 2024
Rhianna
AustraliaGreat location, great facilities, variety of breakfast options.
Stayed in September 2024
Reviewed: 15 September 2024
Dragonfly
AustraliaHard to find a power connection near bed. All set into bed unit. Could use sleep apnea machine.
Comfortable bed. Good size room
Stayed in July 2024
Reviewed: 15 September 2024
Teresa
FijiBreakfast should be included with accommodation
My accommodation and location of the hotel
Stayed in September 2024
Reviewed: 15 September 2024
Carlie
AustraliaClose to public transport, restaurants
Stayed in September 2024
Reviewed: 15 September 2024
Megan
AustraliaGreat location and rooms were excellent
Stayed in September 2024
Reviewed: 11 September 2024
Shelley
AustraliaExpensive drinks
Big rooms
Stayed in September 2024
Reviewed: 7 September 2024
Colin
AustraliaBreakfast was poor
Great location clean comfortable rooms
Stayed in August 2024
Reviewed: 7 September 2024
Jessica
AustraliaClearance space in car parking, if we had of brought our other car it wouldn’t have fit and wasn’t informed of clearance heights, just glad we brought out smaller car.
Location was great short walk to both train station and Parramatta Stadium. Great game day dinner specials in bistro, which saved looking to go out elsewhere for dinner. Clean tidy and parking was convenient.
Stayed in September 2024
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