45-49 Bowen Rd, 4812 Townsville, Australia
#3 of 42 hotels in Townsville
Guests' ChoiceBased on 449 hotel reviews
8.9Cleanliness
9.2
Comfort
9.2
Location
9.0
Facilities
9.2
Staff
9.5
Value for money
9.1
Free WiFi
8.8
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End of dialog contentReviewed: 4 July 2024
Dianne
AustraliaClean. Tidy friendly
Stayed in June 2024
Reviewed: 3 July 2024
Steffanie
AustraliaCleanliness was a little on the low side. Tile Floors had dirty smudges, toilet was not fully cleaned under seat, draws full of crumbs from toaster, conditioner was empty and fridge and freezer were both uncleaned from previous guests. Car parking for access rooms not at all easy to park or load/unload disabled guests.
Lovely old building with tons of character on the outside inside wonderful modern rooms/units. Access cabin was large and well laid out.
Stayed in July 2024
Reviewed: 30 June 2024
Mikki1964
Australianothing was bad.
Continental Breakfast was included in the room rate. Great selection of cereals, bread, fruit bread, yoghurt and popper juices. Beds were comfortable and room was quiet and didn't worry about the traffic noise. Staff were very friendly. I will definitely be back again.
Stayed in June 2024
Reviewed: 27 June 2024
Helen
AustraliaOne side of the bed very close to the wall and no bedside table. Exterior lighting was too bright and shone in the room.
Breakfast was good.
Stayed in June 2024
Reviewed: 23 June 2024
Milanka
AustraliaWe liked everything about this motel.
Everything was fabulous Service , room, internet, pool - everything.
Stayed in May 2024
Reviewed: 22 June 2024
Alicia
AustraliaI didn't read that you had to go to the office to pick up the continental breakfast. So considering I had children and we left each day before the office opened I would next time email to see if they would leave it in the room as a solution.
The pool area with the gardens and sitting was beautiful. Very calming and neat, tidy and well maintained.
Stayed in June 2024
Reviewed: 21 June 2024
Jason
AustraliaNothing its always Been an Amazing Stay
Amazing Service Very very clean
Stayed in June 2024
Reviewed: 20 June 2024
Barry
AustraliaMissing - face towels, A second - hand towel - would have been beneficial.
Excellent Breakfast selection. Abundance of Breakfast cereals, milk, water, butter/Margarine, Jams, Peanut butter, Vegemite, Bread, various types. Room comfortable. Good size towels. Extra pillow and bed cover. 5 stars.
Stayed in June 2024
Reviewed: 18 June 2024
Arwel
AustraliaThe friendly staff on reception who let me check in at 12.
Stayed in June 2024
Reviewed: 16 June 2024
Te
AustraliaNA
Cooking utensils were great kitchenette was perfect, bathroom was nice and spacious. Shower was amazing. TV had sports chanel
Stayed in June 2024
Reviewed: 14 June 2024
Maureen
AustraliaI was totally satisfied with our stay.
The breakfast was lovely, the staff were so helpful with service and willing to assist in any way they could. Would definitely stay again and would recommend this motel to friends and family.
Stayed in June 2024
Reviewed: 13 June 2024
Jacqui
AustraliaIn Townsville for sport which was close by so location was ideal. Facilities are great for the cost.
Stayed in June 2024
Reviewed: 11 June 2024
Aileen
AustraliaNothing of note.
Everything I needed was provided, the staff were lovely and the room was cozy and clean, the bed was warm and comfortable and the location was convenient with access to nearby shops as well as the event I was attending. I felt safe and secure as a solo female traveller and the parking spaces were wide though that I didn’t have to fret about damaging mine or someone else’s car squeezing into a space. Will be staying again if I’m lucky enough to get a booking!
Stayed in June 2024
Reviewed: 10 June 2024
Jennifer
AustraliaVery friendly, professional staff. Choice of breakfast options was vast. Very easy to select what you would like for breakfast and take it back to your room. Rooms were very clean.
Stayed in June 2024
Reviewed: 9 June 2024
Rebecca
AustraliaAmazing, friendly service, very clean and well maintained. We will definitely stay here again.
Stayed in June 2024
Reviewed: 2 June 2024
Janelle
AustraliaNo Lighting over the bed for reading my book
location. close to where i needed to go. food services close by and in walking distance .
Stayed in June 2024
Reviewed: 1 June 2024
Yoong
SingaporeStayed in room 8. Cleanliness can be improved. Maybe 7/10. There was cockroach on my bed and some red patches on the carpet. Kids weren’t sure whether it’s dried blood or paint. Floor was quiet when I wiped with a clean cloth so although it looked clean the floor was actually quite dirty. Also there was a lizard inside the shower that refused to leave! 😅
Size of room and it’s comfortable. Conveniently located with ample parking. Good value for money.
Stayed in June 2024
Reviewed: 1 June 2024
Lettisha
AustraliaVery clean and had everything you need .
Staff were so polite, the rooms were spacious and very clean. One of the best in Townsville .
Stayed in June 2024
Reviewed: 30 May 2024
Todd
AustraliaBreakfast was nice, cereal, toast, milk , coffee tea. Staff were wonderful, I will be staying there again. Close to shops, gym, pub.
Stayed in May 2024
Reviewed: 26 May 2024
Joan
Australiawe were happy with everything
Great, enough to start the day. Very pleasant receprion.
Stayed in April 2024
Reviewed: 25 May 2024
James
AustraliaWater pressure
99% of everything
Stayed in May 2024
Reviewed: 16 May 2024
Jenelle
AustraliaIt would have been better if breakfast was placed in the rooms rather than having to get it from the office.
It was a very relaxed place to stay.
Stayed in May 2024
Reviewed: 14 May 2024
Dana
AustraliaNothing.
Staff were so very helpful and accommodating. So kind and such nice people. Room was clean and comfortable. Will stay again.
Stayed in May 2024
Reviewed: 13 May 2024
Katie
AustraliaGreat friendly staff, couldn’t ask for a nicer group of people. More than willing to accommodate any needs or queries we may of had.
Stayed in May 2024
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